Korean Air

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 576 reviews
7/10
5 star Skytrax Rating
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9/10

Korean Air customer review

(New Zealand)

Staff in particular were really helpful and kept the toilets clean throughout. The food was very good although the same menu flying from London to Seoul and Seoul to Auckland - be good to have more choice. The flat beds were good and we were also very impressed with the Hyatt hotel stopover at the airport in Incheon. Most helpful flight crews of any airline we have encountered.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Korean Air customer review

(Canada)

Vancouver to Phuket via Seoul. Very happy with the flight. Decent food entertainment and good seat pitch for economy. Will definitely fly KA again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
3/10

Korean Air customer review

(United States)

A380 JFK-INC. Perfect plane but the product was very disappointing. Meals are a disgrace small unappealing and rushed. Minuscule wine glasses matched the portions. On all 4 flights a bloody mary order created chaos and each time was served without vodka. Amenities kit is an embarrassment with not even sleep masks. Passengers were an afterthought for the crew. Flights were 1/3 full I cannot imagine a full business class service.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
10/10

Korean Air customer review

(Australia)

Brisbane to Seoul overnight stay-Toronto return. Staff were courteous and efficient. Food above standard seats had plenty of leg room. The Transfer desk at Incheon was helpful. Highly recommended.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Korean Air customer review

(United Kingdom)

LHR to AKL via Seoul return. Excellent in all respects flights were on time leg room acceptable and the stewardesses most attentive. Inflight entertainment good. Stopover in Seoul on way back in Hyatt Regency with vouchers for dinner breakfast and a drink at the airport. I will use them again and recommend the airline.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Korean Air customer review

(United Kingdom)

Had a great flight to Seoul and then a transfer onto Auckland. Cannot fault them return journey was just as good and excellent. One thing however is that food onboard is not that good.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Korean Air customer review

(United Kingdom)

Had a great flight to Seoul and then a transfer onto Auckland. Cannot fault them return journey was just as good and excellent. One thing however is that food onboard is not that good.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Korean Air customer review

(Canada)

JFK-ICN Economy. A380 is very roomy inflight service is excellent very good food. IFE with very good film options. Very good idea to have a duty free shop at the rear of the plane as it also has lots of room if you want to stretch a bit during such a long flight. Cabin crew very professional and courteous. Yes we can say that "excellence in flight" is the right logo for Korean Air.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Korean Air customer review

(Canada)

JFK-ICN Economy. A380 is very roomy inflight service is excellent very good food. IFE with very good film options. Very good idea to have a duty free shop at the rear of the plane as it also has lots of room if you want to stretch a bit during such a long flight. Cabin crew very professional and courteous. Yes we can say that "excellence in flight" is the right logo for Korean Air.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Korean Air customer review

(United Kingdom)

LHR to MEL return. First time flying with this airline and found them to be very good. Check-in on all legs excellent staff very helpful. Seat as you would expect in economy. Food was acceptable. AVOD reasonable but could be extended. Staff were polite and helpful. Bathrooms kept spotless. The layover on the return leg at the Hyatt Regency Incheon was delightful. I will certainly be using this airline again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes