Japan Airlines

Japan Airlines Manila-Narita return on Boeing 767-300, seats 55K and 15D. JAL has no choice of food (unlike before) but I have no problem on that as it is good and palatable. The flight attendants make sure passengers are well attended to and serve with a smile. In-flight entertainment has a wide selection of movies, sounds, etc. The aircraft is clean including the toilets.

Haneda to Itami and this is my first time with Japan Airlines. Check in was nice and the stuff was professional. But onboard the plane, the seats was comfortable, but the cabin was freezing. I ask for the blanket and no one would give it and told me there's no blanket and I'm trying to warm myself in the toilet, No food and drinks even onboard for an hour flight and WI-FI was not available. I will not fly JAL again and used ANA instead on the return flight.

Bangkok - Haneda on Japan Airlines B777-200. The aircraft was old and the seat was okay. IFE was not as good as expected and the PTV was small. Dinner is served after take off at around 11.00pm and only beverages were distributed before landing. One thing about JAL is that they do not offer choices for meals. No towels were distributed before the drinks service before arriving at Haneda. I was expecting something much better from JAL.

New York JFK to Kuala Lumpur via Tokyo Narita. It has been 10 years since I last flew with Japan Airlines. The cabin crew is more mature this time, with experienced staff. I miss the traditional uniforms I recall they wore prior to departure. This time it was more business uniforms. I also miss the hot noodles they served between meals and the front facing camera, so you can see what the cockpit is watching! Planes were clean and new especially the 787. IFE was good, enough to keep you occupied, although my kid wanted more Sesame or Mickey shows. The meals were decent and served at appropriate times during the flight. They even serve non spill cups to the kids which is a first. The 767 seating layout is 2+3+2, and I could not get three seats together in the KUL-NRT leg. Otherwise, I would fly with them again.

First time in years with Japan Airlines from Honolulu to Narita. It was booked as a package with hotels.com and the site understands the International Date Line. HNL the agent sorted out the boarding passes and we were away. Loaded swiftly, rapid push back and away. At over nine hours, it is a long flight but the drinks came around quickly, followed by a good enough meal. The seat back entertainment was mixed but there seemed to be something for everyone. Certainly it worked for me, along with another sake or two. Nice small snack prior to landing. Not a bad flight. The return left left at 10pm, as Narita airport was closing. A quick, non to pleasant meal was handed out, along with "Breakfast". Uneventful flight really. Landed just fine. It is odd to leave at 10pm and land lunchtime the same day. That is the dateline for you. I have to say, the flights offer great value and are of a good enough standard. They also honour rewards of other One World carriers. I would be happy to use JAL again

Tokyo Narita to Sydney. Having flown this route in the past year and having had a mediocre experience, Japan Airlines have changed to the 777-300ER from the old 777-200s, now providing some very decent legspace for economy. Service is top notch with regular refreshments and food served. Inflight entertainment was slightly lacking in choice, but the large, new touchscreen systems a joy to use. The food on both flights of my return trip was amazing. Inflight wifi was available at a reasonable price. The cost of the return trip was barely more expensive than flying with Jetstar. I will choose JAL for my flights to Japan from now on.

Bangkok to Tokyo. This was the first time I flew with Japan Airlines and this is the best airline I have ever flown. Food was delicious. The flight attendants care for passengers and paid attention to detail. During the flight, the lady sat behind me was faint and at that time I was half sleeping half awake and thought that some trivial incident might happen. Because it was not that loud when people talking. When the flight landed, I turned and saw a staff standing next to the lady who lay down on the seats and later I knew that she might had the low blood pressure. That staff even asked me if I was hungry because she did not want to wake me up and serve the food. Flight attendants were smiling most of the time they served passengers. I chose to fly with Japan airline for the first time because of the price, but next time, Japan Airline will be the first airline that I think of before flying. Thank you for the amazing service.

Japan Airlines return flights to Paris from Sydney, with one week stopover in Tokyo. Even though I have been to Tokyo (typically on QF or CX) this is my first experience with Japan Airlines. I have avoided them in the past due to the non flat business class seats they were offering for the SYD-NRT sector. However, they have changed the aircraft on this sector, and Japan Airlines offered one of the best value business class tickets to Paris from Sydney plus the opportunity to stopover in Tokyo. I was very impressed - the flights and experiences were almost faultless. The flatbed seats equipped with optional mattresses were wonderful, all seats have aisle access, the staff and service were excellent, the food and beverage offering (esp if you like japanese food) was great, all flights were punctual and arrived on time or earlier than scheduled. Huge TV screens (23inch), excellent Bose noise cancelling headphones, quality amenity bags (Tumi and Zero Haliburton), good and improving selections of entertainment options. If I were to quibble, Japan Airlines could improve their amenity bags by providing better skincare products and provide a larger and thicker pillow. Certainly, from a value for money perspective, Japan Airlines has become my preferred airline for business class trips to Europe especially if a stopover in Japan is desired. Next to try are the new ANA and Qatar Airways flights from Sydney.

Friendly and very efficient service from Japan Airlines flying from Boston to Tokyo. Food was gourmet-like, having chosen the Japanese fare from the menu. I thoroughly enjoyed all aspects of this flight, and the reason for taking the time to write is to give mention the outstanding personnel on board.

Midnight flight from Tokyo Haneda to Bangkok with Japan Airlines. Bread, rice crackers, and drinks were served after take off. As the aircraft was quite old, the seats were not comfortable and the PTV were not as good. Breakfast was quite good but there were no options to choose from. There were Bangkok-based cabin crew as well and they were as professional as their Japanese counterparts.