EVA Air

EVA Air is a great airline. I flew home from London LHR Airport via Bangkok. At LHR Airport, I just needed to check in at the Auto-check-in machine which was very convenient and efficient. At the gate, the staff of EVA Air were very nice. If I must say something about the weakness, I will say that for a Taiwanese, it's not convenient to fly home via Bangkok. It cost much more time to get home. But, I still recommend EVA Air!

I flew with EVA Air during the summer and was a pretty pleasant experience. The staff behind the front desk were polite and helpful. The seats themselves feel bigger than your average premium economy. The inflight system had a great choice of Movies, music and games. The staff are really attentive, food was good too, there was a Taiwanese and Western option. Really well done.

Singapore to San Francisco via Taipei, my fifth time on EVA Air, once was in Royal Laurel class and that was outstanding. The rest have been in economy. In terms of cabin comfort. I prefer EVA Air over Singapore. EVA's economy has an extra inch of legroom and being 6'2" tall, every extra inch of space matters to me. Cabin service on EVA Air is very attentive and the flight attendants are quite pleasant and kept the plane as well as the restrooms, spotless. My only two complaints, and then only on these last two flight legs from Singapore to Taipei and Taipei to San Francisco deal with the food and the entertainment. Both my wife and I pre-ordered the seafood special meal for each of the flight segments. Each meal was essentially the same with pan-fried fish (though the fish did vary) and pasta noodles. Seafood meals on previous flights have included shrimp and scallops, so we were disappointed this time. The second complaint is with the IFE system, specifically the lack of selections. Now this may be more an indictment of Hollywood than EVA Air, but I found nothing to watch in either direction of this trip. (We left SFO in November and returned in December, so the movies changed). 14 to 16 hours on a plane is a long time with nothing to watch. Overall, however, I think EVA Air is a great airline and I would readily recommend it to anyone flying to Asia.

Taipei to Hong Kong with EVA Air. The flight attendants was very friendly and cared about customers. The aircraft is nice and clean, especially the bathroom maintained in great clean condition. The flight time was on time on both departure and arrival. The boarding was very efficient and food in airplane is good. The service and food in Taoyuan airport lounge is the best.

Traveled EVA Air to Taipei with a stop at Bangkok on the return journey. Tickets booked online two months before traveling. Easy process. Reservation office is manned during office hour and calls answered within 5 minutes. Check in and boarding at Heathrow Terminal 2 was smooth without any hassle. T2 was relatively quiet in late evening. EVA Air flight departs from the Satellite at T2 which is a long walk, so don't leave it to last minute. Plane was a 7 or8 year old Boeing 777-300. Nothing fancy but good leg room and clean (but warm) cabin. Amenity kits, bottled water and high quality blanket were provided upon boarding along with a menu. Dinner service started 1 hour into flight. Food was tasty and drinks were available. Not the best wine choice but it's sufficient. Ice cream was provided. Service was efficient although a bit robotic. Toilets were kept clean throughout the flight and the crew walked along with plenty of water and sandwich. Short stopover at BKK then continued to TPE. Disappointed that the flight map wasn't working properly so we had no update where we were. Return flight TPE to BKK was a 4 hour journey. Again service was efficient. Check in at TPE terminal 2 was very slow though. The airport simply couldn't cope. A week later Bangkok to London with the same equipment and service, with much better check in/bag drop experience in BKK airport (I used online check in which was easy). One of the weakness of EVA Air is the dated product and the poor entrainment system compared with SQ or CX. They are buying new Boeing 777 with new interior, wifi and better screen but not sure if the old stock will get renovated. Overall an excellent and safe airline to fly especially if you are going long haul. Great value, good product and efficient service. Would use them again but I am hoping for the new plane to arrive at the European routes.

I was not sure what to expect from this airline, but I found that everything had gone just fine. The plane was on time, the seas were comfortable, the service was very efficient if not overly friendly. The FAs were constantly walking through the aisles with water and juices on a flight that is about 4 hours. An overall excellent experience and I would definitely book EVA Air again.

Flown with EVA Air from London Heathrow to Bangkok return. Flight on both sectors was great and service was excellent. Had meals which was a good selection. Seating was not an issue. Comfortable and relaxing. On return flight to London I had a row to myself which was even better. Only slight let down was inflight entertainment. Just need more of a selection of documentaries etc with some more English language audio, as some was in Mandarin.

San Francisco to Denpasar via Taipei. This is the second time I have flown this route on EVA Air. Both times the flight was good. The aircraft were newer, flights left on time, and service was fine. I was able to find good very rates on this route since my dates were flexible. I would choose this airline again.

From reservation to touch down in Paris, everything was perfect! All EVA Air employees make you feel like an honored client. The Infinity Lounge in Taipei was not up to my expectations compared to the high quality of service otherwise. On the outbound flight from Paris CDG to Taipei I flew Premium Economy which was also a very nice experience, and well worth considering on a 13h flight. The seats and more intimate cabin make a big difference. All in all, I highly recommend EVA Air, as for me this airline brought back the pleasure of air travel. I also felt very safe due to the high safety standards of this airline.

Los Angeles to Singapore via Taipei, and every part of my experience with EVA Air was great. The business class seats were wonderful, and the inflight service some of the best I’ve had. Food service was quick, tasty and beautifully served. Flights attendants delightful. All this for 1/3 of what some of the US carriers where charging.