EVA Air

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 641 reviews
8/10
5 star Skytrax Rating
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9/10

"experience was quite good"

(Taiwan)

EVA Air Elite class experience was quite good, seats were comfortable, polite and experience cabin crew, and delecious food. Haagen Dazs ice cream was even served during dinner.! Our flight arrived 20 minutes late, but we were very well imformed by the captain. Would reccomend EVA Air Elite class, it is only a couple hundred dollars more than economy, and worth it.
AircraftBoeing 777-300ER
Type Of TravellerSolo Leisure
Seat TypePremium Economy
RouteSFO to TPE
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"still serve a full meal"

(Canada)

The flight from Taipei to Manila was only 2 hours long, but EVA Air still serve a full meal. Kudos to the crew to have that kind of service. Most airlines would only give you a sandwich. The crew offer coffee or tea after the meal. Good service and on time
AircraftA330-200
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteTaipei to Manila
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"fantastic good value service"

(United Kingdom)

EVA Air provided fantastic good value service. Approx £550 return flight to Thailand from UK without any stops, was amazing value. Excellent and plentiful supplies of food, very friendly cabin staff putting passengers at their ease. For Economy class, comfortable seats and good leg-room, and excellent variety of in-flight entertainment. Highly recommended.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteLondon Heathrow to Bangkok
Date FlownFebruary 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"service by the excellent crew"

(Austria)

I recently flew EVA Air Royal Laurel (Business class) from Vienna to Taipei via Bangkok and return. Having had fond memories of traveling the route with this airline in economy class in the past I had high expectations for the trip in business class. I wasn’t disappointed. While the seats in the A330s used on this route are outdated and don’t provide a ful flat sleeping surface, I found them comfortable and convenient enough. Due to a 24hr stopover in Bangkok, I got to fly the BKK-TPE segment in a Boeing 777 and the seats are superb. Irrespective of these differences, what made all flights an outstanding experience was the service by the excellent crew. Food and drink selection were very good. Personally I would have appreciated more vegetarian options on the menu. The only let-down was the fact that no priority passes are provided for immigration at Taoyuan. Due to the Chinese Golden Week holidays it took a full hour in the queue.
AircraftA330 / Boeing 777
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteVIE to TPE via BKK
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"was absolutely wonderful"

(United Kingdom)

Flew EVA Air in Royal Laurel (business class) which was absolutely wonderful. Plenty of space to read, have meals, watch ife and most importantly to sleep! Stewardesses were wonderfully discreet and very helpful, using their initiative to determine passenger needs before they were asked. Meals were incredible - varied, original and plentiful - and drinks were top class. We felt we were cocooned in a beautifully peaceful, tranquil space for the eleven hour trip. And to add the final touch, the toilets were spotlessly fresh throughout the entire flight. We will definitely travel with EVA Air in the future.
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteHeathrow to Bangkok
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"seats were comfortable"

(Australia)

Flew EVA Air in economy class from London to Taipei, in February 2015. The seats were comfortable, especially considering my height of 6ft 2. The cabin crew were great and smiled. Food was good and ample. All flights were on time and the entertainment system was top notch. Will use EVA Air in my future travels.
AircraftBoeing 777-300ER
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteLondon to Taipei
Date FlownFebruary 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"it was truly excellent"

(United Kingdom)

I've just flown a round trip London to Taipei (via Bangkok) using EVA Air 'Royal Laurel' Business class. It was truly excellent. All aspects of the flight (seating, entertainment, food and drink, cabin crew) really cannot be faulted. Full marks all round.
AircraftBoeing 777-300ER
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteLHR to TPE via BKK
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"cannot recommend them highly enough"

(United Kingdom)

London to Bangkok return in premium economy, and this was the first time we have flown EVA Air for some years, with the addition of our little girl this time. Once again I was very impressed by the care and quality of the airline. I am six foot, and never had any trouble with legroom, even with the seat in front reclined and could really stretch out my legs. This allowed me some reasonable sleep on both legs (when little one was asleep). The width of the seat was also very good, much better than British Airways premium economy, even though the numbers are supposed to be the same. I had very good meals both ways including Häagen-Dazs ice cream! Wine served from the bottle, and the Rioja was very nice. The toilets were clean throughout the flight and the crew greeted each request with smiles and efficiency. My wife is scared of flying and the crew went out of their way to help her with this. Alas we can no longer afford to travel up the front like before but EVA Air's premium economy product is excellent and this is a great, customer focussed airline. I cannot recommend them highly enough.
AircraftBoeing 777-300ER
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteLHR to BKK return
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"would recommend it definitely"

(United Kingdom)

Positively surprised by EVA Air, the staff was very kind on both flights. Food was very good, had gluten free, it was really delicious. Entertainment was very good, newest releases available and lots of other options as well. I would recommend it definitely to everyone. The economy class seats are not that comfortable. Surprisingly the flight arrived back 45 minutes early. The flight to Bangkok was delayed 1.5 hours but we were not given an explanations, which is annoying on a night flight when people are already tired.
AircraftBoeing 777-300ER
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteLondon to Bangkok
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"surprised at how good they were"

(Australia)

Great flights, Brisbane to Amsterdam via Taipei, and I was surprised at just how good they were. Crew were some of the best I've encountered, friendly helpful and efficient. Seats in premium economy offered plenty of space and were comfortable enough for the long flight, managed a few hours sleep. Food was also decent for airline meals! I wouldn't hestitate to recommend EVA Air to others, they definitely give established 5 Star carriers such as Cathay and Singapore a run for their money.
AircraftA330 / Boeing 777-300ER
Type Of TravellerSolo Leisure
RouteBNE to AMS
Date FlownMay 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes