EVA Air

Bangkok to Amsterdam. This was my fist time flying with EVA Air and I was immensely impressed with the whole experience. The herringbone seat layout of the business class cabin was very comfy and spacious, food and drinks were wonderful and beautifully presented. The cabin crew were friendly and gracious and announcements from the flight deck concise and understandable. An outstanding airline and very highly recommended.

Seattle to Singapore via Taipei, and EVA Air is one of the best airlines I've flown with, seats were wide and comfortable, cabin crew was helpful and professional, ground staff was helpful. . Lounge was nothing much in SEA but it was fabulous at Taipei! Food was great and flights were on time.

We flew Eva Air from London Heathrow to Bangkok and return in Laurel First. We thought this one of the best flights we have taken, we have flown this route many times with another carrier. We found the food and service excellent. Lounge at Heathrow very disappointing but the lounge in Bangkok was very good. Seating very good, liked the layout. Entertainment good with fair sized TVs. Every comfort with pyjamas and duvets. On time both ways, definitely recommend.

Heathrow to Bangkok with EVA Air. Pleasant enough flight, cabin seemed fairly modern and well maintained. Food was average to poor. Drinks service seemed reluctant - only offered 1 glass of wine during the flight and that was more like a spirit measure. Had to ask 3 times for a second drink. Cabin crew were pleasant but not overly friendly. Overall would fly with them again but eat in the airport beforehand.

Los Angeles to Manila via Taipei. The plane was very clean and cabin staff was efficient at getting meals served. I took a total of four flights with EVA Air in February and I felt some stewards attitude was very gruff. They need training on how to ask passengers to do things such as opening and closing the window shade, raising the seat from a recline position. When I am travelling, especially on vacation, I expect courteous service. I was very frustrated with the demeanor. It may be a cultural difference.

EVA Air to Bangkok for the 3rd time this year in Premium Economy. Good service onboard, efficient flight, good value. Biggest problem is the EVA website which has a limited function. "Manage Booking" is weak compared to other airlines - no reservation changes, etc. EVA advertises "Seat Reservation" service, but just try doing it in Premium economy. 3 different bookings and 3 problems. In the air great. On the ground not great.

Beijing to Taipei with EVA Air, and the boarding and settling in the cabin was very simple. The flat bed on such a short flight made me feel so comfortable that I wanted to stay for longer. Crew performance was very good. Arriving in TPE without any troubles.

Macau to Kaohsiung with EVA Air. We had a 2 hour car ride to Macau, then a bus to the airport. Macau has a tiny airport, with only 1 (I think) runway. We boarded the flight at 7:45pm. Business class seats are similar to domestic US business class seats with individual IFE. The economy seats had no IFE but had a generous seat pitch. There was one food choice and it was delicious.

London to Bangkok with EVA Air, and good service. Liked the entertainment, the onboard food and beverage brilliant. Would recommend to family with young kids - my daughter who was 5 years old enjoyed the long flight, onboard lots of children program. But ground service at London Heathrow there are no staff to help you to check in - it's self check in.

I flew EVA Air for the first time, from Taipei to London via Bangkok based on a friend's recommendation, and they did not disappoint! I found the business class seat very comfortable and well laid out with enough storage options for the business traveller. I found the food to be of excellent quality and service superb. The IFE was also very good with a nice selection of entertainment. If I have one complaint, it's that I found the cabin too warm and it prevented me from getting enough sleep, however I wasn't that tired anyway. All in all, an excellent product and look forward to flying with EVA again!