Estonian Air

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 94 reviews
5/10
3 star Skytrax Rating
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7/10

Estonian Air customer review

Review by (Netherlands) 28th July 2015

Amsterdam to Moscow with Estonian Air, which proved to be good choice. AMS to Tallinn leg was carried on a CRJ200. They served complementary coffee, water and a chocolate. Transfer at Tallinn was seamless, their non Schengen area consists of a few gates and one restaurant. The connecting flight to Moscow was on a slightly worn Embraer 170, leg room okay but the interior had seen better times. Service on both flights was very formal and a smile was nowhere to be seen. Would fly them again due to the easy transfers.
AircraftCRJ200 / Embraer 170
Type Of TravellerCouple Leisure
Cabin FlownEconomy
RouteAMS to SVO via Tallin
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

Estonian Air customer review

Review by (United States) 18th May 2015

OV174 15th March and OV173 24th March. Amsterdam-Tallinn. Decent legroom nice inflight magazine and even boarding with a proper jetway at Tallinn for the return flight. Good inflight service featuring a solid drinks menu with Estonia's superb A. LeCoq lager and Viru Valge vodka - not a bad little airline at all (I had flown them before in 2010 on a Copenhagen-Tallinn round trip with similar results).
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Estonian Air customer review

Review by (United States) 18th May 2015

OV174 15th March and OV173 24th March. Amsterdam-Tallinn. Decent legroom nice inflight magazine and even boarding with a proper jetway at Tallinn for the return flight. Good inflight service featuring a solid drinks menu with Estonia's superb A. LeCoq lager and Viru Valge vodka - not a bad little airline at all (I had flown them before in 2010 on a Copenhagen-Tallinn round trip with similar results).
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Estonian Air customer review

Review by (Germany) 28th September 2014

Vilnius-Tallinn OV 356 Sept 2014. We were very surprised when the check-in lady at Vilnius airport charged us the equivalent of around 10 Euro pp for the check-in. The use of the existing check-in machines at Vilnius airport would cause this fee as well she explained to us. The only way to get a free check-in would have been the use of a smartphone. We did not unfortunately have this possibility. Up to now I have never encountered costs for the use of a check-in machine at any airport. Apart from this: Flight was on time Aircraft clean. Quiet and comfortable flight. Seats average. Only few travellers on this flight. Drinks and food for sale. Free check-in baggage. Very fast baggage delivery in Tallinn airport.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Estonian Air customer review

Review by (Germany) 28th September 2014

Vilnius-Tallinn OV 356 Sept 2014. We were very surprised when the check-in lady at Vilnius airport charged us the equivalent of around 10 Euro pp for the check-in. The use of the existing check-in machines at Vilnius airport would cause this fee as well she explained to us. The only way to get a free check-in would have been the use of a smartphone. We did not unfortunately have this possibility. Up to now I have never encountered costs for the use of a check-in machine at any airport. Apart from this: Flight was on time Aircraft clean. Quiet and comfortable flight. Seats average. Only few travellers on this flight. Drinks and food for sale. Free check-in baggage. Very fast baggage delivery in Tallinn airport.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Estonian Air customer review

Review by (Netherlands) 20th June 2014

Used Estonian 5 times in the last 12 months. AMS-TLL vice versa. Pleasantly surprised. CRJ900 with a lot of legroom. Charming staff. Disliked the practice of sending economy passengers to a kiosk in TLL to get a boarding pass where you pay 10 euros. Once had a delay of 20 minutes which the captain explained announcements over the speakers were very distorted and hard to understand. Boarding at TLL was a mess. The plane was a bit late arriving disembarking passengers refuelling no bridge from the gate 80 people kept waiting. Catering was okay but you pay through the nose of course. No visa cards just cash.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Estonian Air customer review

Review by (Netherlands) 20th June 2014

Used Estonian 5 times in the last 12 months. AMS-TLL vice versa. Pleasantly surprised. CRJ900 with a lot of legroom. Charming staff. Disliked the practice of sending economy passengers to a kiosk in TLL to get a boarding pass where you pay 10 euros. Once had a delay of 20 minutes which the captain explained announcements over the speakers were very distorted and hard to understand. Boarding at TLL was a mess. The plane was a bit late arriving disembarking passengers refuelling no bridge from the gate 80 people kept waiting. Catering was okay but you pay through the nose of course. No visa cards just cash.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Estonian Air customer review

Review by (Estonia) 13th June 2014

Estonian Air #145 Tallinn-Copenhagen June 12 2014. Flew Tallinn Copenhagen in flex class (premium economy) which means free meal and bar service 23 kgs of luggage and flexibility to change tickets. The food consisted of smoked salmon on a slice of bread a small but fresh salad and an appetizing Sacher cake. Not too much but enough for the 1hr 20 minute flight. Swift boarding and disembarkation aircraft clean and fresh newspapers available friendly staff clear safety announcements over good audio system and interesting inflight magazine to while the time away. Estonian Air is a small and pleasant regional airline.
Cabin FlownPremium Economy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Estonian Air customer review

Review by (Estonia) 13th June 2014

Estonian Air #145 Tallinn-Copenhagen June 12 2014. Flew Tallinn Copenhagen in flex class (premium economy) which means free meal and bar service 23 kgs of luggage and flexibility to change tickets. The food consisted of smoked salmon on a slice of bread a small but fresh salad and an appetizing Sacher cake. Not too much but enough for the 1hr 20 minute flight. Swift boarding and disembarkation aircraft clean and fresh newspapers available friendly staff clear safety announcements over good audio system and interesting inflight magazine to while the time away. Estonian Air is a small and pleasant regional airline.
Cabin FlownPremium Economy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
5/10

Estonian Air customer review

Review by (United Kingdom) 22nd September 2013

TLL-AMS a busy morning flight on the perennially cramped CRJ900. Compared to my last flight with Estonian a year ago the service much better and Tallinn airport keeps improving and is now probably the nicest small airport in Europe: clean free wifi comfy seats and even a library. No service whatsoever on Estonian Air which besides being government-owned is on par with Ryanair for what it offers. But as a way to get from Point A to Point B it's acceptable.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
no
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