Asiana Airlines

The flight was on-time and the boarding process was relatively simple and hassle-free from SFO-ICN. Aircraft was an 777. Flight was overall good but I didn't feel comfortable for the whole 14 hours. The food was bland but edible. The seats felt stiff and it was hard to wiggle around. I did enjoy my window seat however. The transit process at ICN was long and slow! Aircraft was an Airbus but it seemed more comfortable. ICN-DEL. A few passengers had a mix up with their seats and the flight attendants handled the situation very well. I could not complain about their service. They served the same meal on the two different planes. Flying over 20 hours I expected minimal comfort but I honestly did not feel it on Asiana airlines.

Travelled Sydney to Seoul late November and returned earlier this month. Fares were cheapest out of the major carriers but felt I got more for my money. Food on both flights were tasty and a good variety of beverages were also available including Korean rice wine for economy class! Comfortable flights thanks to excellent seats that had good recline for sleeping. Service was outstanding by the hardworking crew and they were very friendly and hospitable.

San Francisco to Seoul Korea to Phuket Thailand. Then: Phuket to Seoul to San Francisco. When I called customer services they went above and beyond to make sure all my questions were answered. Onboard flight attendants were helpful quick to respond the food was pretty good and the inflight entertainment had lots of current movies to choose from. Travelling on a transatlantic flight is miserable but Asiana made it as comfortable as possible. We missed our flight home from Phuket by 12 hours (it was my fault) and Asiana moved us to the next flight that evening for free. I recommend Asiana to anyone looking at a long distance flight.

Returned to Los Angeles from Seoul on the weekend after Thanksgiving. Wait time to check in and board was minimal. Business lounge was nicely refurbished and expanded since the last time I visited in April. I was greeted personally once on board by one of the cabin crew which I thought was a nice touch. Food was decent for coach and drink runs were abundant. The cons to the flight was that the 772 used to fly this route is seriously starting to show its age. AVOD carried a wide enough selection of films but was not the most state of the art touch screen ones you find on newer planes. Baggage was already on the carousel by the time I cleared immigration but it didn't mean much as I was met by a colossal line to clear customs due to the poor facilities at LA airport. Overall this airline is a good airline that provides bang for your buck although they do start to get monotonous when you fly with them for a while.

Truly a 5 star airline. The staff on board were so professional and attentive. I had the best filet mignon ever at 40000ft. The champagne and wine are so well chosen. We flew from LAX to ICN and then ICN to SGN. Both flights were fantastic. Great cabin crew and looking forward to fling them again.

BKK-ORD. Overall we were pleased. The crew is very professional acknowledged my wife's special meal request nearly as soon as we got seated and the IFE was fine as well. I would definitely fly them again.

13 hours 20 minutes flight from LAX to Seoul South Korea. We made seat reservation for two of us including my 3 year old son. We reserved two seats over 3 months ago getting just two seat abreast together in the back of the plane. At airport check in they bumped us to another seat without asking us but promised us 3 seats abreast blocking one seat to make it more enjoyable with my little boy. Suddenly just before departing they bumped us again by seating a third person with us. Very poor management. Only great thing about this trip was that the seat were comfortable generous legroom for a long 13 hours 20 minutes flight.

A round trip between HKG and ICN and also my first experience with Asiana. Flight OZ746 on B747-400 bound for ICN departed on-time food and beverages served shortly after take-off. My choice was "Beef Noodles" and the taste was not good. However bread salad and dessert were good. Cabin crews smiled at all times and were very nice. We knew where to claim luggage through the inflight entertainment system after landing at ICN. The return flight was OZ745 on B747-400 a 15-minute delay on departure and "welcome drink" was served to us. Again food and beverages served shortly after take-off. This time I chose "Chicken Pasta" taste was delicious! Cabin crews on this flight also very nice and smiled at all times. If I go to Korea next time I will choose Asiana without any doubt!

SYD-INC-LHR return. Very attentive staff and service was excellent. Seating on Sydney to Incheon flight was not super comfortable as I kept slipping down in the recline position. Probably fine for a smaller and shorter passenger. I really appreciated the cabin kept in darkness and I did get some sleep on all legs. On one of the legs the cabin staff appeared a bit muddled and the meal service was slow and fragmented. A couple of particularly demanding passengers did not help the staff holding up the serving of meals to immediately attend to their needs. They should have been asked to wait a couple of minutes. Generally a great airline and would use Asiana again.

LHR-ICN-SYD and return. All a bit disappointing. Bland and dated interior pretty ordinary seats (fabled generous pitch wasn't noticed) heavily creased or missing inflight magazines awful food (including a few entirely empty 'bowls' on my tray). Crew were OK nothing too special. In fact you only saw them for at the beginning and end of the flight. The rest of the time we were in darkness with all blinds strictly down. Had much better experiences with Singapore Qantas and even Etihad on this route which I fly every 6 months.