AirAsia X

LGW-KUL. Managed to obtain promotion fare which was too good to pass up even once I had paid for extras like food entertainment and baggage. Very positive experience. I was impressed with the service but disappointed to learn that the flight stops running next week. My aircraft was about one third full even at those prices.

ORY-KUL-PER MEL-KUL-ORY. You exactly get what you pay for. We were aware of that so the experience was overall positive. The only thing that seems unnecessary is that you have to collect your bags in KUL check them in again a couple of minutes later. Overall the flights were uneventful. AirAsia X offers a very cheap option to Australia (less than 700 EUR return).

KUL-TSN-KUL. Very comfortable flight however the that FA was rude and unfriendly. The pre-booked meal was very small and not tasty. Overall value for money.

CHC-KUL-CHC. Very comfortable flight no different than one of the more expensive carriers. The 1 prepaid meal was disappointingly small for the price paid. Also when booking price rose substantially. The usual add ons however the top $90 fuel surcharge. What is that? Overall an excellent airline using nice modern aircraft. Far cheaper than the alternatives and would definitely use them again where possible.

PER-KUL-MEL and was pleasantly surprised. Bought fares on sale so wasn't expecting much but the service was good leg room the usual and flights on time. Happy with the inflight entertainment and food was fine. They are a great budget airline.

LGW-KUL-LGW. If you get a promo fare there is little to complain about. Paid a basic fare of £260 return with additional fees for food and seating choice raising it to around £300. Paid for meals are very good but small portions. Check-in staff at Gatwick were very strict with baggage weight many were made to re-pack. No such problem at KUL. Our flights were 60% full so able to take a row for the 2 of us. Otherwise it would be pretty tight for a 14 hour flight. Cabin staff were friendly cheerful and helpful. Shame they are due to stop this service in May.

KL-MEL in Premium class. The wider lay flat beds are fantastic for the price they are not exactly lay flat but close enough and the duvet and pillow make it comfortable. Food served is same as economy and Air Asia is known for their quality food (Asian selection only) its tasty and a good portion size. Staff are friendly and attentive.

KUL-LGW-KUL and KUL-ORY-KUL on premium seats. The website booking was efficient and so was online check-in. Bag drop was a little tricky at LCCT but this could be due to sudden surge of passengers given the Christmas break. Onboard experience has been pleasant with friendly flight attendants comfortable seats good food comfortable pillows and duvets. Snacks served onboard were also good we had a croissant during the ORY-KUL flight. We didn't use the entertainment option. Ground crew particularly customer care in KL and check-in counters at ORY were helpful. Would highly recommend premium seats over other airlines' business class seats. An area for improvement would be that the onboard toilets were a little "over-used" and could potentially cause problems on long-haul flights in terms of cleanliness.

I recently flew KUL-LGW return and was impressed with the leg room and quality of inflight service. For a long haul low cost airline it's definitely at par or better than MAS. I would definitely fly with Airasia X again.

I recently flew KL-Christchurch return. It was my first time on AirAsia X. Given that I am over 6 feet I was very impressed with the leg room available. I sat 2 rows from the back. The new planes complimented by excellent service made it an enjoyable trip too. Consistency on the return trip was nice!