✅ Verified Review
| First time I've flown internationally in quite a few years, self check in at Auckland was a bit confusing but there are staff members that can assist you. Boarding was delayed by about 30 minutes but the flight still left on time and arrived in Honolulu early. For an overnight flight, everyone gets a blanket and pillow which is a nice touch but simple things such as an amenities kit with a toothbrush would be nice like I always get when I fly Emirates economy. The plane was very new and cleaned well, the seats left much to be desired, I'm not a very big person (5'5) and my knees were pushing into the seat in front of me a little bit when I reclined my seat, I would hate to be any bigger. The seat itself left much to be desired, the padding on my back was non existent, the seat was extremely hard and uncomfortable to sleep in, it felt like I was sitting against wood the whole flight, the only thing that helped me to sleep was putting the pillow behind me. The cabin crew were extremely friendly throughout the whole process from check in till getting off the plane. I was on "The Works" fare so I got movies, meals and drinks included, I honestly think that for a 8hr30+ flight that should really be included in your fare without having to pay an extra $50 for it, but I did get dinner after take off (Lamb stew which was surprisingly OK) and a continental breakfast a few hours before landing. Inflight entertainment was very fluid worked well but I didn't use it much unless it was to order a drink throughout the flight since I wanted to sleep rather than watch a movie etc. All in all the flight and experience was decent, although next time I will avoid them on a night flight due to the ridged awful uncomfortable seats.