✅ Trip Verified
| My wife and I flew SkyCouch Houston to Auckland on February 2 and Auckland to Houston Feb 23. It is worth the USD 600 paid to have an empty middle seat, but the three seats are near useless as a lie-down bed for a normal size adult. For two adults side-by-side, it’s almost impossible. On two flights nobody on our plane tried to use SkyCouch as a bed. I suffer from chronic leg cramps and excruciating muscle spasms in my legs [if not stretched every hour or so]. Not to mention the possibility of pulmonary vein thrombosis in a 73-yr-old person such as myself. I did have one episode of a terrible muscle spasm, which necessitated me having to unbuckle my seat belt and stand up to put weight on my leg to relieve the spasm. Luckily, the flight was smooth at the time and no flight attendant had to order me to sit down [without regard to the severe pain that would cause me]. However, as I was stretching my leg and walking to a restroom, an attendant told me I needed to return to my seat when the captain activated the fasten seat belt sign. I’m a veteran traveler and know it is almost impossible to have a rational discussion with a flight attendant following airline rules and guidelines and will not or cannot make exceptions no matter how much pain and discomfort a passenger might endure. Nonetheless, I did take a moment to explain my difficult situation to the young stewardess, who probably could not imagine my 73-yr-old condition. Of course, she showed no sensitivity or understanding whatsoever, and told me - in a tone which indicated she thought I may have been senile - that I might bump my head in rough air if I were not seated and secured with a fastened seat belt. The fact that may have caused me excruciating pain did not register at all with her. She could have cared less. In such a situation the risk to my safety and good health was far worse if I were seated and buckled-in than if I were allowed to stand for a few minutes until the spasm passed and the pain lessened. I doubt that this review will result in a more tolerant and enlightened approach by ANZ [or any other alrilnes’ flight attendants], but I hope this description of my situation on NZ28 [departure from AKL on Feb 23] might result in attendants having a more open-minded approach to dealing with a passenger’s medical issue. But I sincerely doubt it. On a non-medical issue, how about ANZ joining the 21st century and providing satelite WiFi with Internet on the IAH-AKL route?