Air Koryo

Customer Reviews

1 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 52 reviews
6/10
1 star Skytrax Rating
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7/10

"Flights on time"

(New Zealand)

Verified Review | Aircraft clean with immaculately presented and polite cabin attendants. Seat comfortable with great leg room. Flights on time. Inflight entertainment consisted of North Korean military type music. Food was a cold burger with a choice of water, coffee, tea or soft drink.
AircraftTU204-100
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RouteBeijing to Pyongyang
Date FlownApril 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"food and drinks decent enough"

(Indonesia)

Verified Review | Everything went smooth from Pyongyang to Beijing. Check-in staff were friendly. Seats were comfortable. Inflight entertainment could have been better. Food and drinks decent enough.
AircraftTu-204-100
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RoutePyongyang to Beijing
Date FlownJune 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"hot/cold drinks and a hamburger"

(Ghana)

Verified Review | Pyongyang to Beijing with hot/cold drinks and a hamburger which was adequate for length of flight. Very polite and welcoming service. Efficient check in and boarding. In flight entertainment limited to a video of recent North Korean hits. Pyongyang Times and Korea Today available to take on board.
AircraftIL-62M
Type Of TravellerBusiness
Cabin FlownEconomy Class
RoutePyongyang to Beijing
Date FlownJune 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"the aircraft was clean"

(United Kingdom)

Verified Review | Pyongyang to Beijing with Air Koryo. The departure and arrival were punctual, staff smiling and friendly, the aircraft, including toilets, was clean and there were magazines and newspapers at the entrance. The food was a chicken burger but the drink selection was rather limited, either water or one type of soft drink. It is maybe not the most luxurious airline but the service for a short-haul flight is better than European or American airlines I have used for the same distance.
AircraftTupolev TU 204-100
Type Of TravellerCouple Leisure
Cabin FlownEconomy Class
RoutePyongyang to Beijing
Date FlownApril 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
7/10

"The food was acceptable"

(Germany)

Verified Review | Beijing to Pyongyang. The aircraft was clean, cabin crew friendly and the flight on time. You get the Pyongyang Times to read aboard. I flew for the first time this type of a Tupolev and found not much difference to some other aircraft. The food was acceptable. The selections of beverages could be better.
AircraftTU204
Type Of TravellerBusiness
Cabin FlownEconomy Class
RouteBeijing to Pyongyang
Date FlownNovember 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
6/10

"crew are efficient, pleasant and helpful"

(Thailand)

Verified Review | It is absolutely unfair to give only one star to this airline: the Tupolev plane is in good condition and perfectly clean, the crew are efficient, pleasant and helpful, and last but not least, it is always on time, you can find many airlines much worse than that, for instance Air China on the same route. The route flown is the no. 1 route of Air Koryo linking DPRK to Beijing, and this entitles you to some patriotic videos on the overhead screen. The buns served are not too bad, and drinks are acceptable for such a small trip. All in all, a good experience.
AircraftTupolev 204
Type Of TravellerBusiness
Cabin FlownEconomy Class
RouteFNJ to PEK
Date FlownNovember 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
7/10

"service was perfectly passable"

(United Kingdom)

Verified Review | I don't know how things were in the past, but there is no current reason for a one star review. Flew from Beijing to Pyongyang. From a comfort perspective, Air Koryo was just like any international economy class seat. Yes, the inflight entertainment for the 2 hour flight was basically North Korean propaganda and magazines from North Korea - but surely if you are a tourist to North Korea that is exactly what you are interested in. In fact, you'd probably prefer that to say Big Bang Theory episode re-runs. The food was average. The service was perfectly passable.
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RoutePEK to FNJ
Date FlownApril 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

"burger was quite tasty"

(United Arab Emirates)

Beijing to Pyongyang. The Tupolev 204-100 aircraft is as comfortable as many that are flying around the US. The check-in experience was quick at Beijing and Pyongyang. The crew were friendly and smiling during the flight. The "burger" was quite tasty and I got a beer with it. Baggage quickly delivered at both ends.
AircraftTupolev 204-100
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RoutePEK to FNJ
Date FlownMarch 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"aircraft was clean"

(Slovenia)

Beijing to Pyongyang with Air Koryo - kind staff. A passenger had some health issues and at Beijing airport a medical team waited and was informed about the problem. There was Korean cartoons and short movies. Food and drinks served was OK. Flight was were on time. Aircraft was clean.
AircraftAn-148
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RoutePEK to FNJ
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
1/10

"they don't pay attention to safety"

(China)

There is no Air Koryo Business Lounge benefits if you take its red eye flights. The staff of VIP Lounge was in a hurry to get off work refusing me entering it at Pyongyang Airport, although it's not very late and only two fights would take off at night. Food and beverage of Business Class is as same as Economy Class. The beverage service is so poor that only has tea, coffee, beer, water and fruit soda. Cabin staff Chinese is fluent so communication in that language is smooth. However, they don't pay attention to safety and cabin service detail at all. No one required passengers should power off cellphone, they don't check seat belt and or ask to return your seat backs to the upright position, which is common sense. Cabin staff weren't willing to ask passengers if they need blankets, even if there are blankets in the plane. What made me surprise most is there was no food the whole plane and it only one drink for us! Overall, Business Class of Air Koryo is not worthy of its price. The only real distinction between Air Koryo Business Class and Economy Class are the cabin seats.     ⚑ Air Koryo Ranking
AircraftAN-148
Type Of TravellerSolo Leisure
Cabin FlownBusiness Class
RouteShanghai to Pyongyang
Date FlownJuly 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
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