Air Koryo

Customer Reviews

1 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 52 reviews
6/10
1 star Skytrax Rating
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3/10

Air Koryo customer review

Beijing to Pyongyang and return and could enjoy the new Tupolev planes of Air Koryo. The business class is very small (8 seats but comfortable with good seats). Stewardesses attentive entertainment is miserable and so is the food. Anyhow the Tupolevs bring a huge improvement to the image of Air Koryo.
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3/10

Air Koryo customer review

I took a round trip of Beijing to Pyongyang - Il-62 and Tu-154 aircraft - and the experience was to say the least memorable. As I was sat quite far back in the Il-62 it was right next to the engines and I'll never forget the feeling of impending dread and doom as we descended down to Sunan Airport. We landed safely. The food was satisfactory with chicken curry beef with rice some melon-esque vegetable bread and dessert. Seats were nice but it was slightly cramped. The luggage space was limited and there was no cover to prevent it from falling off. There were North Korean magazines and a North Korean newspaper (Pyongyang Daily) up for grabs too on a meal cart. The return to Beijing was on the Tu-154 : sitting a few rows behind Business class the flight was very comfortable. We did feel hungrier this time as there was no food service coupled with delays hovering over Beijing due to busy traffic at the Airport.
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2/10

Air Koryo customer review

PEK to FNJ roundtrip on Ilyushin 62--The flight was only 1.5 hours. Aircraft was very old-looking and used. I had to work hard at attaching my safety belt. The fabric on the seats was old and frayed. The crew was very perfunctory in their duties but still polite and civil. The crew was not service oriented nor did it seem inclined to be. Not a bad experience but nothing to standout in my mind.
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Air Koryo customer review

PEK-FNJ FNJ-SHE. Beijing to Pyongyang on Tupolev 154 very old plane revolutionary marching music played before take off and before landing. Attentive service meal on 1.5 hour flight - food a little processed but edible. Return to Shenyang on Ilyushin IL-18 - by far the oldest plane have flown on and was very happy to land! Food was a sandwich containing undentified meat but quite tasty. Both flights unique and a great way to start/finish a trip to North Korea.
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Air Koryo customer review

I was fairly disappointed by the service however was amused when both pilots came around to say hello to the dignataries with me presumably leaving the aircraft on autopilot anyway! Made the journey exciting I can tell you.
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Air Koryo customer review

Short flight of about an hour from Beinjing to Pyongyang you get a comfortable seat and every manner of food and drink - food is not 5 star but it's not bad and more than you can eat. There's reading material (P'yang times) and flight attendants are reasonably helpful and polite. Aircraft are old Soviet ones but there is ample room. The lavs are impeccable.
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Air Koryo customer review

I have travelled on Air Koryo frequently for almost seven years mainly between Beijing-Pyongyang and occasionally Shenyang-Pyongyang. Flights are usually on IL-62 sometimes on TU-154 or TU-134. On one occasion on an IL-18 from Vladivostok to Pyongyang. During the 'SARS period' in 2003 when flights to China were suspended Air Koryo arranged several flights to Bangkok. The IL-62 has a reputation of being a very safe aircraft. Air Koryo pilots are most capable especially in Spring when high winds and duststorms from China are experienced. Once our flight to Beijing was unable to land due to strong winds and diverted to Tianjin for 2 hours. Air Koryo is generally punctual even departing Pyongyang (Sunan Airport) on time in snowy conditions. The flight attendants are charming but loose luggage in overhead racks (not closed bins) is of some concern to passengers also the quantities of additional hand baggage carried on board and stacked up loosely in the rear of the aircraft. The meals referred to by other persons are only served on the inbound flights to Pyongyang. Outbound flights serve hamburgers and soft drinks and beer; occasionally coffee or tea. There have been comments about the lack of safety announcements. Indeed the PA system is hardly audible. Only once do I recall was there a demonstration of the use of life-jackets as we flew over water from Vladivostok to Pyongyang. This flight takes place at night which is a little scary ! Seating in the TU-134 is very cramped (for tall people) and most uncomfortable. Flights on the TU-134 have been my least pleasant experiences. Air Koryo has been unspectacular but generally reliable with 3 outbound flights weekly (currently) to Beijing 2 to Shenyang and 1 to Vladivostok. Am smiling at the prospect of direct flights to Yanji (China) also the proposal to initiate a Frequent Flyer programme !
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Air Koryo customer review

PYO-AMS-JFK. I was lucky enough to be on this exeptional flight. It was definitively not a routine flight but a special flight with respect to the deputy-minister foreign affairs of DPRK visiting the States. Safety procedures were good this once as well as the inflight meal services. There's even rumour of a Koryo frequent flyer program to be started shortly (which is interesting for me as a frequent visitor of DPRK).
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Air Koryo customer review

Flew Beijing to Pyongyang return on an Il-62. Some wonderfully nostalgic touches including dry ice and folk music in the cabin that gave the flight a cool '60s feel. Flight was full as the Thai football team were on board. I think one of the engines may have been inoperative but otherwise the flight was fine. The meal in fact was larger than most other airlines I have flown; the crew were courteous and extras such as confectionary and magazines were all provided. Safety procedures common on other carriers were obviously not adhered to such as crew walking around collecting trays as we came in land! Along the runway in Pyongyang you can see the shells of other planes which have obviously been cannibalised to ensure that at least one stays on the air. All in all I would recommend Koryo to anyone who doesn't necessarily regard safety as a priority in their air travel.
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Air Koryo customer review

Koyro PEK-FNJ Ilyushin IL-62. The inflight product was great however their safety standards are in need of international review - no cabin crew jump seats are provided - they hang on to assist handles in the galley curtains are drawn for take-off and landing exits blocked with service carts no cabin baggage storage checks and the safety demo is a seat belt only. Also pax are assigned exits to use in an emergency depending on where they are seated - and I'm sure the FA's will want to see your boarding pass as you jump down the canvas apron slide!
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