Air Canada rouge

Toronto to Greece with no in house entertainment is not a good thing. You can download entertainment app if you have iphone ipad and they start at the front of the plane with limited ipad rentals. I am short but noticed the seats smaller and my husband definitely did. Flight crew great. We always fly AC but looking at flights to Barcelona and will not fly there with AC because Air Rouge is only option.

Travelled to Las Vegas from Toronto. Paid the extra money for premium economy as it was a long flight. Luckily we got the row right behind business class and it felt a little roomier for the legs. Think we were luckier than the rest in premium economy for this reason only. God forbid if you had to go to the bathroom because you had to make your way down the narrow aisle to the back of the plane loaded with people waiting to use the bathroom. There is barely enough room to pass other people going the opposite direction. But people persist by squeezing past you nevertheless. We ordered 3 pizza slices and falafel wrap. The pizza was the worst. Paper thin. Nothing like the picture in the menu. Ate it because we weren't prepared with snacks of our own. I did find that the staff tried their best in these less than ideal conditions. They must have to deal with a lot of grumpy people on these flights. I guess a lot of people on the flight were up and about in plane as to avoid blood clots in legs. I was very thankful to finally leave the plane at our destination. I will seriously reconsider Air Canada Rouge for future flights.

Montreal to Rome Aug. 16 and Lisbon to Toronto September 14. Staff okay they were pretty nice on the way to Rome cheerfully indifferent from Lisbon to Toronto. Having to pay for an iPad and lack of Android app is not good. Seat pitch and lack of legroom horrid. Food was mixed: their main courses were totally inedible but wrap snack was okay. Not enough room on the overhead bins where everything was squished actually not enough room anywhere. Seriously total strangers were bonding over how cramped we all were. It's inhumane really. And what was worse is that I paid regular AC prices! I don't know where those passengers who bought cheaper got their tickets but I can tell you I've been rouged for the last time! I read that the AC CEO says that the problem is that passengers have to "adjust their expectations." I hope he'll soon need to adjust his. It was a horrid experience and never again.

Rouge 1898 & 1899 YVR-LAS and back. The only good thing about this experience was the fact that I was sitting in "Premium Rouge" and had some semblance of leg room on the A319 aircraft. I felt bad for the people in the back cramped in like sardines. Ridiculous that they charge virtually the same as mainline flights for much less. Also ridiculous is that Rouge requires the same number of eUpgrades as mainline for a lot less in the J cabin. Flight attendants were more interested in chatting amongst themselves and their friends onboard than looking after the rest of the passengers and they do not exude any confidence whatsoever. I highly recommend people avoid Rouge if at all possible!

You don't even get a cracker with your drink and the seats are narrow if you are over 5'6" or larger than a size M you will feel squished in your seat. No screens or power sources so if you don't carry an Apple product they will "rent you one for a mere $10". At the very least when you book a flight on AC Rouge a window should pop up that advises you of these changes. No one likes a surprise and I didn't speak with one happy passenger. Needless to say the next flights we had booked we've gone ahead and upgraded to their Premium Seats so Air Canada accomplished their goal - they got us to spend more. Westjet is looking pretty good right now.

Like many others I feel that I was abused maybe even cheated. I am a senior citizen normally a trusting soul. Buyer beware. I booked an AC flight to Lisbon and found that I was sent off on this substandard flight - never again. Thankfully the return flights were Lufthansa. What a difference. Worst to best. I am very unhappy with every aspect of the quality of this carrier. Others have already made similar comments - there seems no need to elaborate. Mostly I am unhappy at unwittingly being routed on this flight. Hopefully adding my name to the list of numerous other dissatisfied customers will prevent others from making this mistake. A mistake I will not repeat. Lufthansa or any other airline would be my future choice. As a Canadian I could tolerate the normal AC second rate service this has been more than anyone should be willing to accept.

I've had two flights with rouge. Never again. I was forced to use rouge with flight passes from Tampa and I will not purchase Air Canada flight passes again. Both times flights were late. The latest a flight from Kingston Jamaica scheduled to leave at 2 pm left after 8 pm. There is no business class food is terrible as is entertainment. Why not perfect your brand and let others fly Westjet or Transat - stop competing in this cheap flight service market. Hate to say it but I am going with American Airlines until Porter offers longer flights.

Booked a flight from Las Vegas to Quebec leaving at 11.30 pm arriving at 9.52 am. First leg was on Air Canada Rouge and the second was a turboprop plane. A week later double checked my reservation and found out that first flight had been cancelled and was booked on another Air Canada rouge. However this time I was leaving at 12.15 pm arriving in Montreal and then had a 13 hour layover. I called Air Canada and asked if I was being put up in a hotel room for the night in Montreal. No was the answer. The agent really did not care at all. After much discussion I cancelled the reservation and asked for a confirmation email that I would get a full refund. Agent stated that it would not be a problem. When asking how long it will take for the refund he replied "Up to 3 weeks". 24 hours later I never did receive the email but the reservation had been cancelled. My suggestion is do not fly this airline.

I have flown for over 20 years with Air Canada. However for the first time ever I had a 4 hour flight from Phoenix to Toronto and I have never stepped foot into a plane that had such little leg room! I am 6'5" tall and I could not put both of my legs behind the seat in front of me. I was also surrounded by other men who were all over 6' tall and they all suffered from this. I will continue to fly Air Canada but only if it is not an AC Rouge flight. Unless AC changes their seat layout I will start flying DELTA or American to the cities that Rouge flies to.

Flew many times before on the YUL-LAS one way flight in economy and since they changed to Rouge just before this trip back in April 2014 I thought it was probably to satisfy a high demand for one way flights to LAS thus explaining the switch to a bigger plane. However simply converting an old 767 plane into a "low cost carrier" for which the price was still the same as the previous 737 plane I just can't say it was worth the upgrade to business class. OK the seats are fine and so was the space but to take away the personal in flight screen and all of the electrical outlets to be replaced with wifi and BYO Device? I wonder how many people got enough battery for 5 hours. Even though the tablet was included in business class oh my lord the lack of entertainment choices! There was virtually nothing! As much as the food rather disappointing but ok. My mimosa didn't have any alcohol and breakfast was as good as any economy food. Nice try AC to pass off a new low cost carrier by simply keeping all of the profits. Good thing people take notice into the type of aircraft they're paying for.