Air Canada rouge

Worst flight ever. No seat room no leg room cramped and uncomfortable. When the people behind use the seat pockets you feel it if the passenger in front of you reclines its a disaster. The plane was full AC has added about 25 additional seats to the A319 and made everyone uncomfortable. Rough landing at Toronto airport although the flight was early. I have yet to meet someone who claims rouge to be adequate. Stay away I will never fly rouge again.

Having booked an Air Canada flight without regard to the specifics of AC Rouge I quickly learned Air Canada "rouge" is basically charter airline discomfort at Air Canada standard airfares. Being 6'0" tall the 29" economy seat pitch was outright miserable. My knees pressed against the seat in front of me even with proper upright seating posture. Sleeping on the red-eye return from Las Vegas to Montreal was near impossible due to cramped seating environment. The rest of the flight was uneventful-on time food for purchase and luggage made it undamaged. No in-flight entertainment TV's. Overall in my opinion Air Canada should segregate Rouge flight options from its standard ticketing engine and sell it separately as discount charter flights because Rouge is on par with Sunwing Air Transat and Thomas Cook. Its bare bone cattle class discount service is in a league well below Air Canada's normally high standards.

After reading many reviews I was very apprehensive about our flight from Toronto to Montego Bay. The flights were on time and we found the staff young but professional. Maybe because we're not tall people we had enough leg room and didn't feel cramped. We also found the flights to be nice and quiet without the carts going up and down the aisle every little while. We ate before we got onboard and had snacks with us so that wasn't an issue. Would fly Air Canada Rouge again if the occasion presented itself.

Air Canada Rouge is to be avoided. There is no leg room the depth of the seat is short and seats are small in width. Staff are nice but hardly compensates for the discomfort. This is Air Canada's discount option but my fare was not discounted. Avoid!

You feel like your riding in a yellow school bus but with much less legroom. High seat backs I'm 6' and my knees were pushed into the back of the seat in front of me. Flew from Toronto to San Diego for 5 hrs in beyond cramp conditions. There should be a law preventing such cruelty - the airfare wasn't any cheaper than non Rouge flights i.e. United American etc (you just don't see it's Rouge when you book AC).

I flew YYZ to PHX. Terrible flight. No leg room no entertainment no electrical outlets but the same price as before. I will fly any other option than AC Rouge from now on. I have been super elite on Air Canada for years and I feel somewhat betrayed. I flew BA to London last week because I'm so angry.

I flew Rouge from Toronto to Phoenix despite the reviews. The reviews are correct. The biggest issue is the seat size. This is a good airline for children as they have enough legroom. For half the flight I stood in the galley because it hurt too much to sit in a 29 inch seat for 5 hours. There is also a problem with the inflight entertainment as it offers very little if you use an Apple product. Hopefully another carrier will provide some competition.

YYZ-EDI 2 Oct 2014. Booked in Premium rouge this being the fourth sampling of Rouge since they started operations in July 2013. I have read other reports on this forum about the negative comments about AC rouge therefore there was an element of concern of what to expect! Premium rouge permits priority boarding at YYZ this was done efficiently. On boarding the aircraft it was clean and tidy with water and menus placed on the seat arms/dividers. The crew were young and friendly they are not however as professional in service presentation as those on AC mainline. The safety announcements were fine as they should be. The leg room in premium rouge is similar to that provided on AC mainline Executive class. I am 6’+ and I was comfortable for the overnight flight of 6hours +. A choice of chicken or a non-meat dish was provided for dinner with drinks included for the fare paid. Hot towels and linen for the tray tables are provided prior to the first meal service. Meal orders were taken shortly after departure along with offers of complimentary I pads for IFE. I did not bother with the I pad as I wanted to sleep after the dinner service which I managed to do for around 2 hours. About 1.5 hours before landing at EDI a small continental breakfast was serviced. The flight landed at EDI on time and with a carry-on bag I was though the airport in around 15 minutes after landing. Having experienced 2 AC mainline flights in Executive class immediately prior to this rouge flight the rouge service stood up fairly well hopefully the professionalism to service will follow with age. I am already considering AC rouge for future trips to North America the real down side is that at present the EDI/YYZ service is only available mid June through early October.

Toronto to Greece with no in house entertainment is not a good thing. You can download entertainment app if you have iphone ipad and they start at the front of the plane with limited ipad rentals. I am short but noticed the seats smaller and my husband definitely did. Flight crew great. We always fly AC but looking at flights to Barcelona and will not fly there with AC because Air Rouge is only option.

Travelled to Las Vegas from Toronto. Paid the extra money for premium economy as it was a long flight. Luckily we got the row right behind business class and it felt a little roomier for the legs. Think we were luckier than the rest in premium economy for this reason only. God forbid if you had to go to the bathroom because you had to make your way down the narrow aisle to the back of the plane loaded with people waiting to use the bathroom. There is barely enough room to pass other people going the opposite direction. But people persist by squeezing past you nevertheless. We ordered 3 pizza slices and falafel wrap. The pizza was the worst. Paper thin. Nothing like the picture in the menu. Ate it because we weren't prepared with snacks of our own. I did find that the staff tried their best in these less than ideal conditions. They must have to deal with a lot of grumpy people on these flights. I guess a lot of people on the flight were up and about in plane as to avoid blood clots in legs. I was very thankful to finally leave the plane at our destination. I will seriously reconsider Air Canada Rouge for future flights.