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First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world


Emirates First Class and Business Class Lounge customer reviews

  4 Star Airline

   
 
   
 
Emirates
3 Star Rating: Fair
190 reviews

 


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EMIRATES BUSINESS CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   11 May 2015

Review by : J Lennon (UK)

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Recommended

The lounge is a joke. It is small hence there is little chance of getting a table to yourself. I don't eat meat and I had the choice of rice, lukewarm polenta, bread, crackers, cheese, salad and fruit. Pitiful. No Baileys.



EMIRATES BUSINESS CLASS CONCOURSE B LOUNGE REVIEW  - DUBAI INTERNATIONAL AIRPORT

Date :   4 April 2015

Review by : Chris Humphreys (UK)

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Recommended

At 7.30am this huge lounge was impossibly crowded with long queues for the toilets - and even to get a cup of coffee. It was difficult to find a comfortable seat and the food was unappetising. We had 2 hours turnaround between flights - nowhere near enough in an airport of this size, long walks between gates and with long queues for security as well. We wanted a quiet relaxing break, breakfast and shower after long flights from New Zealand. No chance - the experience was uncomfortable and stressful. No chance of a shower either - more long queues - facilities totally inadequate for an airport of this size.



EMIRATES BUSINESS CLASS CONCOURSE B LOUNGE REVIEW  - DUBAI INTERNATIONAL AIRPORT

Date :   3 April 2015

Review by : P Speltincx (Belgium)

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Recommended

After a long flight from Sydney, I had 2 hours in the Emirates lounge concourse B before my connecting flight to Brussels. A nightmare! I spent the entire 2 hours with 10-15 other tired men waiting in queue to take a shower. The lounge is huge and crowded, not the kind of place where you can relax and unwind. This is clearly the chink in Emirates armor. They should make separate lounges for business class and for silvers. Next time star alliance. Writing this whilst still waiting for a shower. Must have seen at least 40 persons come and leave shaking their head when they saw the queue. Lots of staff around but what's the point when the only thing they can do is ask to see your boarding pass over and over again.



EMIRATES BUSINESS CLASS "ROSE LOUNGE" REVIEW  - HO CHI MINH CITY AIRPORT

Date :   3 April 2015

Review by : E York (UK)

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Recommended

This lounge is not operated by Emirates, but it is the one they give access to. It is terrible. Full with passengers from multiple airlines. The food is not fresh, and is cup noodle based, cheap and tasteless. There is no power point, the drinks are from cans, and the staff couldn't care less. Emirates, change lounge!



EMIRATES BUSINESS CLASS A/B LOUNGE REVIEW  - BIRMINGHAM AIRPORT

Date :   3 April 2015

Review by : A Guild (Australia)

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Recommended

Excellent lounge for a smaller airport, fantastic range of food and Beverages and attentive and courteous service. Good business centre in the lounge, easy to access wifi.



EMIRATES "EARTH" BUSINESS CLASS LOUNGE REVIEW  - KOCHIN AIRPORT

Date :   22 March 2015

Review by : J Herold (Germany)

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Recommended

Okay, it has not the standard of the Emirates Lounges but I was satisfied. Indian food, indian drinks, friendly staff. Nice view to the airfield, airconditioning. (not standard in India)



EMIRATES BUSINESS CLASS A/B LOUNGE REVIEW  - DUBAI INTERNATIONAL AIRPORT

Date :   22 February 2015

Review by : Ronald Kempson (UK)

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Recommended

Had a 10 hr stop over on the outward trip to Perth sat in the A lounge for half the time, service not at all friendly, food average noticed there were two shower rooms, both had 4 people waiting to use them, gave up after a while and went to the hotel out of the lounge and used their showers, at least they had 10 rooms although it was $15 was well worth it. Eventually was told on the 8th hour there was a B lounge closer to my departure gate, not at all easy to find, signs up in the air with arrows pointing every where, more relaxer chairs needed and more customer friendly staff needed. On the return trip with a 2hr stop over showers still over crowded. Emirates need to address this shortfall before they lose clients to other airlines



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   1 February 2015

Review by : A Hill (Thailand)

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Recommended

A small and overcrowded lounge, there were 2 flights leaving at around the same time so the lounge was packed with not enough seats for all. Food and drinks OK but nothing special. Emirates need to seriously consider increasing the size of this lounge.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - GATWICK AIRPORT

Date :   30 January 2015

Review by : A Hill (Thailand)

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Recommended

A spacious and well maintained lounge, good choice of drinks and hot food, recommended. Ground staff not so friendly but all other aspects positive . Free Wifi throughout the lounge. Location of the lounge not obvious, have to follow the signs which are not so clear.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - GLASGOW AIRPORT

Date :   27 January 2015

Review by : G Smith (Australia)

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Recommended

A relatively new lounge and a VAST improvement on the previous offering at Glasgow. Typical Emirates decor but very light and open. Staff at the reception desk were welcoming and took the time to give a personal tour of the lounge facilities to first time visitors. Seating gave a high level of privacy if required as well as more communal seating arrangements. Food and drink selection excellent and staff were attentive to ensuring the were replaced or topped up regularly. Business area was well sited and conducive to getting urgent work matters tidied up before boarding.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - LAGOS AIRPORT

Date :   27 January 2015

Review by : P Amit (India)

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Recommended

Common lounge for multiple airlines. Space is cramped. Seating arrangement is average. Food & Beverages are available but service is poor. Wifi connectivity OK. The place is better than the open waiting area of Lagos Airport where even the basic airconditiong not available.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - BIRMINGHAM AIRPORT

Date :   27 January 2015

Review by : G Nock (UK)

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Recommended

A great place to relax. The selection of food and drink is very good as is service from staff. It is very close to the boarding gate that Emirates, there is a separate gate for Business class passengers, From the Chauffeur drop off to the lounge took approx. 15 minutes



EMIRATES FIRST CLASS LOUNGE REVIEW  - DUBAI INTERNATIONAL AIRPORT

Date :   2 January 2015

Review by : R Lyon (UK)

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Recommended

My first experience of the First Class Lounge in Dubai, and I was not impressed. It was very impersonal, and I was disappointed. The only marked difference from the Business Lounges was that it was Table served for Dining. The offerings were nothing special either. I was absolutely appalled to find a large open Smoking area adjoining the Dining Room with dreadful tobacco smells drifting right through. Very Poor indeed. Frankly, I would prefer the Business Lounges at Dubai and would certainly not pay the money to use First again.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - DELHI INTERNATIONAL AIRPORT

Date :   2 January 2015

Review by : P Amit (India)

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Recommended

Enough space and seating arrangement for the guests. Good place to relax before boarding with good choice of food & beverages. Staff assists with the boarding time. Overall a good place to spend time at Delhi T3.



EMIRATES FIRST / BUSINESS CLASS LOUNGE REVIEW  - BOSTON LOGAN AIRPORT

Date :   19 November 2014

Review by : K Ryan (Australia)

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Recommended

This lounge hardly qualifies as a lounge at all. It has no shower facilities, it's sparsely furnished in a very stark environment that resembles a doctors surgery. No dedicated wireless ( you have to access the Logan airport free wifi and keep logging in when it locks you out). Frankly, you would be better off hanging out in the general concourse which is what we ended up doing. The so called lounge is in the Jet Blue terminal which is a budget type US airline and the lounge resembles a budget type lounge. Certainly not what one would expect from an airline like Emirates. At the risk of sounding like a snob, when one travels business class, you expect certain things in a lounge. For anyone who has visited the Qantas lounge in Karratha airport (regional airport in NW Australia), expect a slightly lower standard and that Emirates Boston Logan Airport. This lounge lets Emirates reputation down big time.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - DUBAI INTERNATIONAL AIRPORT

Date :   5 October 2014

Review by : A Brien (Australia)

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Recommended

This has to be the biggest let down of the Emirates experience . I was in the older terminal as I was flying on a 777 and the lounge is terrible. Breakfast of cold toast, lined up in baskets and who knows how long it has been sitting there. Showers - there are only a few for the couple of hundred passengers and there was no cold water, only hot. Toilets the same three men's cubicles so a line was the order of the day. Lastly they have a smoking area that leaks smoke to the general area. Having flown through JFK, LAX, SYD, HKG, KUL, SIN, LHR in the last 4 months on a variety of carriers this lounge gets the worst award. Emirates needs some serious work here on the basics.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - ROME FIUMICINO AIRPORT

Date :   5 October 2014

Review by : J Thomas (Australia)

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Recommended

Superb lounge. Friendly, attentive and helpful staff, spotless amenities, great selection of meals, snacks and drinks, wifi access and computer stations. Couldn't ask for anything better



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - T3, CONCOURSE A, DUBAI INTERNATIONAL AIRPORT

Date :   5 October 2014

Review by : Francis Soriano (Philippines)

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Recommended

The lounge for Emirates is good, but can be better. The food is always excellent as well as the good view of the airport. The Wi-Fi is at an acceptable speed and there were sockets everywhere, where you can plug in your device to charge. The beverages were amazing, coffee, juice and water. Apart from sockets, there were a lot of seats and tables as well as (2) fountains. Quite disappointed that there wasn't any lie-flat seats.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - DUBAI INTERNATIONAL AIRPORT

Date :   31 August 2014

Review by : M Pengel (Australia)

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Recommended

My experience was great. Arrived at 1.30 AM from Dammam. No crowds, had an excellent 4 hour sleep in one of the quiet lounges on one of the beds. I had a shower, no queues. Showers clean, warm/hot water, well ventilated and everything provided. WiFi access easy and speed was good. Food and service excellent and enough seating till my flight to Brisbane departed at 10.30 AM. Bottom line a very good lounge to have a 9 hour layover.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - T3, DUBAI INTERNATIONAL AIRPORT

Date :   13 August 2014

Review by : Michael Mainwaring (UK)

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Recommended

Had a 20 hour stop over in Dubai so plenty of time to sample several lounges. From previous poor experiences of the lounges, I checked into the transit hotel- which was excellent. On this occasion the lounges were almost empty - probably due to Ramadan- and the staff outnumbered passengers. It almost made the lounges pleasant- but not quite. The only really good thing about the lounges are the staff in the lounge (and I exclude the reception staff who check you in).



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - GATE A11, DUBAI INTERNATIONAL AIRPORT

Date :   13 August 2014

Review by : T Morgan (Australia)

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Recommended

I loved the fact that it was quiet, no announcements, clean, nice food selection. I did prefer the Sydney Emirates lounge.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - T3, DUBAI INTERNATIONAL AIRPORT

Date :   6 August 2014

Review by : D Excell (South Africa)

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Recommended

Rather crowded but offering a good selection of food at breakfast time. It was good to get away from the hell that is the shopping area. However the continual extremely loud flight announcements really bothered us. Surely in this day and age Business class travellers can rely on the excellent flight info available on the screens in the lounge. This repeated noise ruined our experience and prevented us from relaxing before our next flight. The toilet facilities also seemed to be insufficient.



EMIRATES BUSINESS CLASS "DAA" LOUNGE REVIEW  - DUBLIN AIRPORT

Date :   1 August 2014

Review by : P Fahy (Australia)

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Recommended

The cleanliness of the lounge and the toilets let down the Emirates experience. The reception staff x 3 did nothing except chat to them selves and left the customer area tables full of clutter. Surprised at this standard.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - KANSAI INTERNATIONAL AIRPORT

Date :   31 July 2014

Review by : John James (UK/Japan)

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Recommended

Not easy to find despite printed instructions handed out at the check-in. Small and clean, with comfortable cushioned arm-chairs but few facilities beyond coffee and snacks. Clearly a waiting room not a transit lounge.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - PHUKET INTERNATIONAL AIRPORT

Date :   25 July 2014

Review by : Michael Chandler (UK)

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Recommended

An absolute joke! Cannot understand how Emirates can be associated with such a lounge. It is just a cordoned off area in the main departure lounge. The lounge was dirty and in desperate need of a major overhaul. The food was appalling with very poor choice. Not sure if the reason for my sickness in Dubai airport was the result of eating one small sandwich! Available drinks limited to beer, colas etc, and hot beverages. Wine was available but on payment of approximately 10 for a very small bottle (about a large wine glass). There are no toilet facilities in the lounge. All in all a very disappointing experience especially after great treatment aboard Emirates flights and the lounges at Manchester and Dubai.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - SYDNEY AIRPORT

Date :   20 July 2014

Review by : S Middleton (Australia)

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Recommended

Very pleasantly surprised with this lounge. Plenty of room, really great friendly staff. I was genuinely shocked by the breakfast food in the lounge - an immense selection and all of very high quality. The poached eggs waiting there were cooked to perfection. Bathrooms very clean with nice hand towels. An absolute standout for a business lounge.



EMIRATES FIRST & BUSINESS CLASS LOUNGE REVIEW  - MANCHESTER AIRPORT

Date :   20 July 2014

Review by : P Bernard (UK)

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Recommended

This is better than the Emirates business lounges in Dubai. It is fairly new, comfortable, clean, with polite and helpful staff and excellent catering. I've used it before departures on all of the three daily flights, and always found a seat. There are hot and cold buffets (except early morning): the cold buffet is especially good. The kitchen will make food on request; if you want toast and eggs for breakfast they will oblige. As I don't drink alcohol comments and ratings for the drinks are limited the tea, coffee, water and soft drinks, which are all very good. There are only two (men's) shower stalls but they have always both been free and immaculate, and the staff supply a hotel style bundle of towels. Plenty of hot water and decent pressure. The only negative point is the wifi. The connection is usually fine, but can be a tad slow and difficult to connect at times of high usage.



EMIRATES BUSINESS CLASS CORAL LOUNGE REVIEW  - PHUKET INTERNATIONAL AIRPORT

Date :   20 July 2014

Review by : H Smith (UK)

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Recommended

Very small, No wine or spirits on offer, not a lot of food choice. Toilets outside of the lounge a few minutes walk away. Asked about wine and was told if I wanted it I had to go and buy it, not good for someone who is travelling Business Class! Asked for a cup of tea which was produced without any milk, asked for the milk, none arrived so went back to ask again and the waitress was busy chatting to her friend and then finally acknowledged me.



EMIRATES FIRST CLASS LOUNGE REVIEW  - DUBAI INTERNATIONAL AIRPORT

Date :   20 July 2014

Review by : Patrick Maartense (Austria)

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Recommended

Great Lounge in new terminal. Seated and services Dining, free manicure or massage, great showers and RR Drinks selection is out of this world.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - DUBAI INTERNATIONAL AIRPORT

Date :   20 July 2014

Review by : H Smith (UK)

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Recommended

Very nice lounge, as stated before this is a large terminal so be prepared to walk. Was there both times at breakfast times and didn't find it crowded, nice choice of food, wine, spirits etc. Toilets and showers were very clean.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - DUBAI INTERNATIONAL AIRPORT

Date :   29 May 2014

Review by : Richard Ciszewski (Australia)

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Recommended

Extremely disappointed with the lounge. Overcrowded. Not enough toilet facilities!!! Had to queue. forget about having a shower. Dreadful. Free WiFi did not work. Had to walk a long, long way to get to it. Not worth it. Food, once found was reasonable. Just far, far too many people in the lounge. The worst part of the otherwise good Emirates experience by far.



EMIRATES FIRST & BUSINESS CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   23 April 2014

Review by : Ray Bather (UK)

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Recommended

Shocked at Emirates service at BKK. Checked in 3 hours early looking forward to a superb end to our stay in Thailand. Spent 40 minutes searching for the (closed) lounge. No info from the airline, or check in desk. Finally, and by accident, found it had been relocated to the utterly awful Qantas lounge, no explanation, just saw an Emirates employee and followed her! What little food was there was cold and inedible. Staff completely disinterested. Soup completely cold, and yet butter sachets liquid! Qantas lounge was no better than a 1960s Barnsley railway waiting room. Only in 1964 the food was better and the staff nicer in a British Rail waiting room. Finally negotiated a transfer to another lounge where we mingled with several tattooed gentlemen in singlets and ate some cheese on white bread sandwiches. Well done Emirates! Good customer lost.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - DUBAI INTERNATIONAL AIRPORT

Date :   15 April 2014

Review by : Greg Sierocinski (Australia)

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Recommended

Good to explore as is huge. Food and bar sensational. Showers a nightmare. Showers downstairs were segregated, fair enough but that meant only 4 showers available at any one time, and a queue! When I complained, I was directed to a in terminal hotel which had showers in a shower lounge. Not easy to find as not well signposted. Otherwise at 8am busy with people, but service not affected. 1am again, very, very busy, but access to food, wine, net was an ease.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - T3, DUBAI INTERNATIONAL AIRPORT

Date :   15 April 2014

Review by : B Wijesinghe (USA)

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Recommended

This is a large, clean and comfortable lounge, but the interior feels too open, due to the airport terminal's tube-like design. It had many seating areas, and was not crowded when I arrived after midnight on March 7. A menu service dining room is available, and a few snacks were available near the bar. I would have preferred a buffet meal line as a supplement, especially if one is in a hurry. Staff was courteous, and meal service was prompt. The business center had many computer terminals, and I was the only user at that time. This lounge is not modern with direct gate access like the one in Terminal A, but it is a pleasant place to spend a few hours.



EMIRATES FIRST & BUSINESS CLASS LOUNGE REVIEW  - MELBOURNE AIRPORT

Date :   11 March 2014

Review by : K Lakshmanan (Singapore)

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Recommended

The staff were polite and attentive, although we were told the staff will personally come to us and remind us when it's time to board the flight - but they forgot.. Food was above average. We ended up boarding the flight as the last pax. Couldn't comment about the shower and business facilities as we didn't use them.



EMIRATES FIRST & BUSINESS CLASS LOUNGE REVIEW  - AUCKLAND INTERNATIONAL AIRPORT

Date :   11 March 2014

Review by : K Lakshmanan (Singapore)

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Recommended

The lounge is located above duty free shopping after the immigration clearance. The lounge is huge, the staff didn't bother about giving a quick tour of the lounge as they were pretty busy. The lounge has a resting and a dinning area, seats were comfortable but a bit noisy with lots of families with young children. Wide selection of drinks and bar snacks. They were serving lunch so there was soup, and good spread of starters and mains. The desserts were excellent too. Overall, the lounge was well maintained and comfortable.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - LONDON GATWICK AIRPORT

Date :   11 March 2014

Review by : N Sutherland (UK)

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Recommended

Excellent lounge, spacious and well laid out. Great selection of food and drinks. This is better than any of Emirates lounges in Dubai.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - DUBAI INTERNATIONAL AIRPORT

Date :   3 March 2014

Review by : C Bunce (Korea)

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Recommended

This was the lounge in the A380 terminal. The staff were faultless, food good. Downside was the shower facilities… - slightly warm water (could not get it hot) and very basic (shower not enclosed, little power in shower compared to lounges such as Asiana and other airlines). No massage chairs seemed to be available which is a shame. The staff are let down by the facilities which are simply not up to the standard one expects of a new Emirates lounge.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - DUBAI INTERNATIONAL AIRPORT

Date :   3 March 2014

Review by : Michael Collins (Australia)

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Recommended

This is the only part of Dubai airport which is worth visiting. The lounge is comfortable, there was a very wide selection of good hot and cold food, drinks etc. I would be happy to revisit this place if I ever return to Dubai - but that isn't going to happen - one visit to Dubai is enough for anyone.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - BRISBANE AIRPORT

Date :   3 March 2014

Review by : K Lakshmanan (Singapore)

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Recommended

Brisbane's Emirates lounge is pretty decent. We arrived late from Singapore en-route to Auckland. We had eight hours to catch our flight to Auckland so we decided to get comfy at the lounge. We were welcomed at the reception, given a tour of the lounge and recommended a cozy corner to sleep. There were four showers, well stocked with timeless spa products. After a morning shower, we had a light breakfast. Internet speed was fine. The best part about the lounge is that you can board your A380 from the lounge itself.



EMIRATES A380 FIRST CLASS LOUNGE REVIEW  - DUBAI INTERNATIONAL AIRPORT

Date :   20 February 2014

Review by : H Dalem (Netherlands)

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Recommended

Looks like a very posh lounge at the beginning. Almost deserted. Every gate has a separate boarding lounge with enough space to give everybody his own seating area with a coffee corner. And it looks very stylish. But that's it. I have been there a number of times and every time it was a very disappointing experience. If you want to use the shower be prepared to get into a sauna. The cold water is always warm and the very small shower rooms are humid. The aircon just isn't strong enough to keep the desert out. Unlike business, you have to order almost any food and drinks. But the person who should be waiting on you seems never to be around. Or takes everything away, but does not bother to ask if you want something else. Unlike business they only provide chairs for sitting. Not a bench or sofa in sight to lounge upon. This is a first class lounge. Unlike economy or business the boarding process is almost always delayed because the ground staff comes late to let you board the plane. All this has been mentioned to several duty managers. No change with the shower room temperature. Still not a bench or sofa to be seen. And the service remains a problem. The only thing that is cold are their excuses about this kind of service. A pity the business lounge is always crowed, but it looks like a better place to stay. Less formal and more relaxed. And be prepared to walk a lot if you want to visit the shower and/or toilet. It is a huge lounge because it covers the whole building.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - GLASGOW AIRPORT

Date :   20 February 2014

Review by : G McIlvain (UK)

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Recommended

This is a poor lounge. The environment is out if date and the snack offering is cellophane prepacked stuff.



EMIRATES FIRST / BUSINESS CLASS LOUNGE REVIEW  - SYDNEY AIRPORT

Date :   20 February 2014

Review by : Kevin Tunnicliffe (UK)

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Recommended

A very nice lounge to use with good staff service. Excellent fillet steak followed by tart citron, cheese, biscuits and coffee. Perfect to eat there as it is a late evening departure.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - DUBAI INTERNATIONAL AIRPORT

Date :   20 February 2014

Review by : Grant Hosie (Australia)

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Recommended

Generally I fly with Singapore Airlines and now I know why. The business lounge although enormous was missing decent toilet and shower amenities. That is a huge disappointment and something you expect when flying business. The toilets were dirty and extremely run down. The showers were horrible and that's if you could be bothered waiting in line to use them. Completely disappointed by the new terminal business lounge.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   3 January 2014

Review by : P Do Valle (Hong Kong)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Excellent Lounge. The food court is separated from the main sitting Area. Business center (internet etc) in a separate area. Decoration is a bit austere, making the lounge looking like a bank! The men's bathroom was totally run down. One of the faucets had an out of order sign and so had one of the shower rooms. Looking into the shower in operations, was totally run down with humidity patches on walls.



EMIRATES FIRST / BUSINESS CLASS LOUNGE REVIEW  - MUNICH AIRPORT

Date :   22 November 2013

Review by : E Stier (Germany)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

This lounge is huge for this little number of passengers of one A380 in Munich. Very clean. A lot of different possibilities to sit or work. In the afternoon they offer a fantastic range of cold and hot food, with a great selection of wine and other drinks. Champagne as well.



EMIRATES BUSINESS CLASS LOUNGE REVIEW  - DUBAI INTERNATIONAL AIRPORT

Date :   22 November 2013

Review by : M Niekerk (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Flying Australia to Ireland (or any number of European destinations) means you leave from creaky old terminal 2 when you change in Dubai. The Business Class lounge here is dreadful: shabby, overcrowded and noisy. Going the other way, you leave from Terminal 3, a new, purpose-built A380 terminal. The lounge is almost as long as the terminal - departure gates for Business Class passengers are in the lounge. Not having to trek through the main concourse is a pretty good convenience. I arrived at the busy time just after midnight and left, after a long layover, at the next busy time, just before 10am. In between, the lounge was quiet, spacious and very comfortable - especially the quiet area with loungers at the far end. (There were no PA announcements to disturb me for six hours as there were no flights). Even at the busy times the lounge wasn't crowded. There are two food service areas, a lounge- like space on the left and a restaurant area hidden on the right, with proper tables. Food and drink was okay in both areas, if not inspiring. If you have a long layover at terminal 2, its worth using this lounge in terminal 3 and give yourself 20 minutes to get to the other terminal by the underground rail shuttle. One warning about Dubai Airport: "duty free" is a nonsense concept. The airport is a big shopping mall where everything is vastly overpriced.



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