BRITISH AIRWAYS TERRACES BUSINESS CLASS LOUNGE REVIEW  - COPENHAGEN AIRPORT

Review by : Alex Jasinski

Date :   22 August 2008

Dedicated BA Lounge for Club Europe (Business Class), Gold and Silver Card (OW Sapphire and Emerald) holders at the right end of the main gallery in Departures. Clean, fresh and well maintained. Wine, beer and liqour served from morning and during the day. The lounge is quite similar to the Terraces/Gate 1 lounge over at LHR T4, except that it is smaller and the hot food buffet is missing. Plenty of pastries, nibbles and other goodies to be found however.

BRITISH AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - BORDEAUX AIRPORT Salons des Vignobles

Review by : Tony McLaughlin

Date :   20 August 2008

I bought access to this lounge as a treat, as I knew I would have a long drive from the coast to Bordeaux Airport. Was I disappointed. The lounge is small, and very badly stocked, and there was no-one around to replenish supplies. I think the only thing in its favour is that it was air- conditioned, and much more comfortable than the waiting area outside.

BRITISH AIRWAYS GALLERIES BUSINESS CLASS LOUNGE REVIEW  - LONDON HEATHROW AIRPORT Terminal 5

Review by : Martin Brown

Date :   29 June 2008

There are 2 Galleries in T5A, North and South, so you are able to chose the lounge closest to your gate. The first thing that stuck me was the size. There are so many different areas within the lounge you are spoilt for choice. You have a quiet area, a television area, an eating area, a working area and a large room that feels more like a conservatory which overlooks the runway and a separate bar. The quality of food has certainly improved compared with T4. My flight was at 12:40pm, but bacon baguettes were available, along with plenty of other food. You also have the usual coffee, tea and alcoholic drinks. The main thing I noticed was that, even though there are a lot of BA flights leaving from T5 now, there was still plenty of space to sit. There is also a lounge in T5B, so passengers are spread out evenly. It will be interesting to see what happens when all BA flights leave from T5. On a previous flight I had a chance to use the showers. These are great and you are offered Toothpaste, shaving kit etc. These are certainly great lounges, which are clean and have very helpful staff, however I would like to see if this standard is maintained a year or so from now. For now, 5 stars for everything.

BRITISH AIRWAYS FIRST CLASS LOUNGE REVIEW  - LONDON HEATHROW AIRPORT Terminal 5

Review by : Bill Atkins

Date :   11 April 2008

Very opulent affair and huge. Champagne bar lined with gold banquettes very swish, but on a more practical note, showers very small and basic - water runs over the floor (sign on the wall says it is designed that way) so nothing can be put on the floor and really nowhere provided to put bags (this is an airport after all) even the shelf above the sink isnt wide enough for a decent wash bag. Clearly not the work of a traveller - by the time I finished, I had my briefcase in the sink and the towels wedged behind the toilet.

BRITISH AIRWAYS EXECUTIVE CLUB LOUNGE REVIEW  - SAO PAULO AIRPORT

Review by : David Williams

Date :   11 April 2008

We had 6 hours to spend changing BA flights en route Buenos Aires to UK. The Sao Paulo BA Executive lounge is a disgrace : dowdy, shabby, worn and dirty chairs, and carpet, minimal magazines and newspapers (nothing more recent than 2 days' old), all topped off with the TV tuned to a snowstorm and no internet connection. The staff said that they "could do nothing" with a shrug of the shoulders. On our visit there was a grubby handwritten notice saying that there was no hot water- thus no coffee or tea. As we were the only occupants for some time, we eventually persuaded the staff to get some hot water from the nearby TAM lounge, but they did this with bad grace, and made it clear that for one time only. There was no interest at all in, perhaps, getting some makeshift remedy before the lounge filled (actually, overfilled - it is far too small for a 747 load) nearer departure time: complete inertia. As an introduction to the airline for BA premium passengers originating at Sao Paulo this lounge is an insult to them, to the BA brand and to the excellent aircrew who try so hard to counter dreadful ground facilities such as this.