"an interesting selection of food"
Simon Fowler (United Kingdom)
✅ Verified Review | This "Express" lounge is a new lounge which has just opened next to Gate 8 in Terminal 1, the gate used for flights to Europe. Although available to all passengers on payment of $49.95, it is primarily meant for business class customers on BA and Norwegian. The lounge is small and so can get full very quickly. There was an interesting selection of food and a wide range of alcoholic beverages including some unusual craft beers. The staff was well-organised and helpful.
| Lounge Name | Express |
| Airport | Oakland Airport |
| Type Of Lounge | Business Class |
| Date Visit | October 2017 |
| Type Of Traveller | Solo Leisure |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | yes |
"would not pay to use this Lounge"
1 reviews S Porter (United Kingdom)
✅ Verified Review | Very poor Lounge at Malaga Airport, open to many airlines Premium Class passengers plus others who pay to use. Drinks okay but food very limited and not appetising. Poor sandwiches disappeared in a jiffy and not enough to go around. The chicken one I had was pretty nondescript. Seating comfortable but if you are looking for food & drink and comfort before your flight then only the latter is any good. Plenty of sockets to charge your laptop etc. I certainly would not pay to use this Lounge.
| Lounge Name | VIP Lounge |
| Airport | Malaga Airport |
| Type Of Lounge | Pay to Use |
| Date Visit | October 2017 |
| Type Of Traveller | Family Leisure |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Staff Service | 12345 |
| Recommended | yes |
"plenty of seating options"
3 reviews Andrzej Bania (United Kingdom)
✅ Verified Review | The Galleries South Lounge has lots of space, plenty of seating options, great coffee/snacks and a well stocked bar. Compared to the best lounges in Germany that BA has to offer (Berlin?) - this is an absolute joy. In the 'business working areas', it would be nice to have 2.4a USB charge points.
| Lounge Name | Galleries South |
| Airport | London Heathrow Airport |
| Type Of Lounge | Business Class |
| Date Visit | September 2017 |
| Type Of Traveller | Business |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | yes |
"most unpleasant experience ever"
Zdenek Holy (United States)
✅ Verified Review | This was the singularly most unpleasant experience ever. My wife and I were traveling First Class on BA to London, UK and were hoping to relax before the flight. The food was mostly inedible, the bathrooms were filthy, the personnel rude and inattentive. It appears that BA really does not give a damn about this facility.
| Lounge Name | Atlanta Lounge |
| Airport | Atlanta Hartsfield Airport |
| Type Of Lounge | First Class |
| Date Visit | July 2017 |
| Type Of Traveller | Couple Leisure |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"definitely need improving"
Guy Senior (United Kingdom)
❎ Unverified | A most extraordinary third party lounge that British Airways use at this airport. The aircraft pier at Basel is 'Y' shaped with the lounge on top of the junction of the 'Y'. It is a huge 3 story circular structure with great views and (unusually) large smoking/viewing terraces. Although only the middle story was open when I visited, there was plenty of room. Drink options were OK but food was very limited to a few sandwiches and snacks. This definitely need improving, as otherwise it could be an excellent lounge.
| Airport | Basel Mulhouse Airport |
| Type Of Lounge | Business Class |
| Date Visit | March 2017 |
| Type Of Traveller | Solo Leisure |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Recommended | yes |
"lukewarm food and awful presentation"
A Robertson (United Kingdom)
✅ Verified Review | Ashamed that this is our national carrier. This is supposed to be a first class lounge, with torn seats, lukewarm food and awful presentation. All waiting staff stayed behind the doors whilst people stared at empty trays and a few staff who cared trying to help - management clearly at below stupid criteria. Was keen to fly BA because have managed more than few miles across long haul carriers from UK (to Middle East and Asia Pacific) in business and first class and genuinely felt about time I tried.
| Lounge Name | Terminal 5 South |
| Airport | London Heathrow Airport |
| Type Of Lounge | First Class |
| Date Visit | April 2017 |
| Type Of Traveller | Business |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"Staff in the lounge very attentive"
M Shaw (United Kingdom)
✅ Verified Review | BA lounge at South Terminal, Gatwick Airport. Good selection of snacks and beverages. Nice ambiance in the lounge and good facilities. Nice welcome by the receptionist. Staff in the lounge very attentive clearing tables quickly. Good selection of reading materials. Seating comfortable and not over crowded. Nice peaceful start to the start of our trip.
| Airport | London Gatwick Airport |
| Type Of Lounge | Business Class |
| Date Visit | April 2017 |
| Type Of Traveller | Couple Leisure |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | yes |
"worst airline lounge visited"
M Shaw (United Kingdom)
✅ Verified Review | This has probably got to be the worst airline lounge I have ever visited. The lady receptionist appeared miserable and not welcoming one tiny little bit. There was a very poor selection of beverages and even less selection of snacks. A bag of crisps or pizza flavoured very hard savoury biscuits. Seating was very comfortable. Toilet facilities not up to scratch. No hand towels or air hand dryers in the toilet.
| Airport | Pisa Airport |
| Type Of Lounge | Business Class |
| Date Visit | April 2017 |
| Type Of Traveller | Couple Leisure |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"plenty of comfortable seating"
Guy Senior (United Kingdom)
❎ Unverified | First impressions of the new lounge in the South terminal are not good, as access is via a maze of corridors and a lift. When you get there, the lounge is a freestanding 2 storey structure on the roof of the main departure lounge. This means floor to ceiling windows and good views. The 'ground' floor has some coffee stations, a bar with a wide variety of drinks and hot food (breakfast things when I arrived at 11am, stew, pasta and salad when I left an hour later). On the mezzanine, there was another coffee bar. There was plenty of comfortable seating. The mezzanine was a lot quieter so perhaps the place to sit at busy times. The lift then took me straight down to within yards of my departure gate.
| Airport | London Gatwick Airport |
| Type Of Lounge | Business Class |
| Date Visit | March 2017 |
| Type Of Traveller | Solo Leisure |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Recommended | yes |
"Astonishingly good lounge"
R Hughes (United Kingdom)
❎ Unverified | Astonishingly good lounge opened 15th march, with freshly cooked food (and chef), bar, drinks etc. Bright, airy, on 4th floor and plenty of space for work etc. Concorde lounge quality available to Silver up - would definitely recommend.
| Lounge Name | Concorde lounge |
| Airport | Boston Logan Airport |
| Type Of Lounge | Business Class |
| Date Visit | March 2017 |
| Type Of Traveller | Business |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
On demand dining
Seat pitch : 31 ins
Seat width : 17 ins
In-seat &/or USB power
Inflight entertainment
