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First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world


British Airways First Class and Business Class Lounge customer reviews

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Read the latest British Airways First Class and Business Class Lounge Reviews

 


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BRITISH AIRWAYS GALLERIES FIRST CLASS LOUNGE REVIEW  - LONDON HEATHROW AIRPORT : Terminal 3

Date :   14 February 2011

 Review by : A Hickling (UK)

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Although this lounge is modelled on the First Galleries at T5, it does not live up the service and quality of the Concorde Room. However it is a quieter lounge as the BA flights departing from here leave late in the evening, so it's not an issue to book a spa treatment. The menu choices were uninspiring and no afternoon tea served. Pre-flight dining, however was much better.



BRITISH AIRWAYS GALLERIES BUSINESS CLASS LOUNGE REVIEW  - LONDON HEATHROW AIRPORT : Terminal 5

Date :   20 December 2010

 Review by : Alan Mackenzie (Denmark)

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T5 galleries super for relaxing or working, well designed seating areas. Newspapers & magazines in various locations, internet computers, fax and copiers. Choice of snacks and well stocked bars. The staff are unobtrusive, but on hand if you require assistance.



BRITISH AIRWAYS TERRACES LOUNGE REVIEW  - JERSEY AIRPORT

Date :   20 November 2010

Review by : Tim Barrs

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The lounge was spotless and I was greeted warmly by the man behind the desk, even though I wasn't travelling with BA and had entered the lounge via Priority Pass. The toilets were clean, bar, soft drinks and food was all well stocked and the papers and magazines were all current. There's a TV and a monitor displaying flight times. The man in the lounge was so helpful he even let us know when our non BA flight was boarding!



BRITISH AIRWAYS TERRACES/GALLERIES LOUNGE REVIEW  - GATWICK AIRPORT : North Terminal

Review by : Fabrizio Ferraro

Date :   2 September 2010

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I went back to this lounge and was surprised to find that they are transforming the outdated Terraces Lounge into a new Galleries lounge, similar to ones at Heathrow airport. The selection of hot food remains poor with only soup available but there was the same selection of cold food and drinks. The lounge was extremely busy but there was enough room.



BRITISH AIRWAYS GALLERIES BUSINESS CLASS LOUNGE REVIEW  - LONDON HEATHROW AIRPORT : Terminal 5

Review by : John Beattie

Date :   29 August 2010

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Once passed security there are two lounges. Tip provided to me by the reception was use the lounge by Gate30 as it has only 9% occupancy. Took the advice and wandered in to a haven of peace and quiet. The food/drink selection was good. Staff were polite and helpful where required.



BRITISH AIRWAYS "LA CROIX DU SUD" BUSINESS CLASS LOUNGE REVIEW  - TOULOUSE AIRPORT

Review by : Tony McLaughlin

Date :   29 August 2010

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Very small lounge, but well staffed and stocked. There was no aircon however, which made it very uncomfortable on a day when it soared to 36 celsius. Mobile phones must be switched off. Ricard was the only spirit on offer.



BRITISH AIRWAYS BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - ATHENS AIRPORT

Review by : J Leahy

Date :   14 August 2010

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Small but very well set lounge with wine bar and eating area, business area in far corner. Staff friendly and flights are called. No signs of cut backs.



BRITISH AIRWAYS TERRACES BUSINESS CLASS LOUNGE REVIEW  - CHICAGO O'HARE AIRPORT

Review by : K Tunnicliffe

Date :   7 August 2010

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This lounge has no windows. It comprises three or four box like rooms including the dining room. The lounge is comfortable and well supplied with drinks and biscuits. The selection of sandwiches was poor, two choices plus a wrap of some sort. The pre flight dinner which BA offers for overnight flights to London was cold or lukewarm. Hardly surprising when the chef spent most of his time on the internet in the business section of the lounge instead of in the kitchen! The exception was the excellent sweetcorn chowder of which I had two bowls as the rest of the food was stale and uninviting. Not a patch on the preflight dinner I enjoyed a couple of years ago at JFK. I don't know if this is yet another sign of the diminishing standards with BA or just a lazy chef. No showers either. The rest of the staff were very helpful and gave good service.



BRITISH AIRWAYS FIRST CLASS LOUNGE CUSTOMER REVIEW  - MUMBAI AIRPORT

Review by : E McCaffery

Date :   4 July 2010

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Pretty basic stuff. Mix of club and first with no frills! Food selection extremely limited! Is cheese platter the best that can be served up prior to a late night flight? Boring atmosphere and too bright for such a late hour. Better selection of eateries in main concourse to while away available time before flight. One thing worthy of mention is the service from ground staff who met our arriving car, established class of travel and then magically wafted us through heaving masses to get passed security and checked in in record time saving at least two hour wait! Real first class service from that aspect!



BRITISH AIRWAYS BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - LONDON HEATHROW AIRPORT T5 Galleries South

Review by : E McCaffery

Date :   4 July 2010

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Large and airy lounge with plenty space which is needed at busier times as gets fairly congested! Good selection papers, magazines, etc. Food readily available and plenty of it! Well cooked too and replenish regularly at busy times. Good selection of alcoholic/non- alcoholic drinks too!



BRITISH AIRWAYS FIRST CLASS LOUNGE CUSTOMER REVIEW  - LOS ANGELES AIRPORT

Review by : E McCaffery

Date :   4 July 2010

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Worse than any other lounge ever experienced regardless of class of travel! To be fair airport undergoing renovations at time but that did not excuse the poor quality and availability of decent edible food! Poor selection of drinks and lacklustre service. Worst of all the air conditioning was not working and felt like being in a sauna for an hour before flight took off. Avoid like the plague!



BRITISH AIRWAYS FIRST CLASS "CONCORDE ROOM" LOUNGE CUSTOMER REVIEW  - LONDON HEATHROW AIRPORT T5

Review by : E McCaffery

Date :   4 July 2010

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Calm environment in which to relax pre/post flight. Tastefully decorated and plenty of quiet spaces where it is possible to gain some privacy from others. Good cabanas to refresh and catch up on some sleep between flights. Full dining facilities enable one to get maximum sleep on board if overnight flight. Plenty of decent Champagne too! A proper first class facility if only this could be transposed onboard!



BRITISH AIRWAYS BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - DALLAS/FT WORTH AIRPORT

Review by : Ian Henderson

Date :   3 July 2010

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One of a group of lounges in Terminal D all operated by one company but with separate identities and side by side. Pleasant helpful staff and plenty of drinks and nibbles. The concierge announced that new sandwiches had arrived! First lounge is off the Business. Just one male and one female loo and a small business centre. Plenty of newspapers. Compared with the nearby Admiral's Club an oasis of calm and style.





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