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Egyptair Passenger Reviews and Egyptair Customer Trip Reports
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YOU CAN NOW VOTE » HERE FOR THE AIRLINE OF THE YEAR |
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EGYPTAIR customer review : 28 July 2010 by Jill Cody (USA)
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Trip Rating : 4/10 |
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Recommended: |
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Cabin Flown: | Business |
Traveled today from Guangzhou via Bangkok to Cairo. Food in business was good and plenty.
Cabin crew was okay apart from the purser. Seats were very bad. Only 45 degree angle at the
most and not so much leg space. Sleeping hardly impossible. When front seat declined
backwards, you could not get out of your seat anymore. Price was cheap for this flight in
business. But I recommend to invest maybe 300US$ more and book a better airline.
EGYPTAIR customer review : 25 July 2010 by M Labuschagne (South Africa)
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Trip Rating : 3/10 |
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Recommended: |
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Cabin Flown: | Economy |
We had a return flight from Johannesburg via Cairo to Europe. All went well flying out, but
our return flight Cairo to Johannesburg was delayed for about 6 hours. Instead of departing
at 0030 we departed after 6:00! We were disappointed in the way how Egypt Air treated us
during the delay - no explanation given. We were told every hour that the flight is still
delayed another hour or so. No blankets or pillows were offered and we were lying on the
floor trying to sleep as we had to sit right through the night! Every official we spoke to
just shrugged their shoulders and walked off!
EGYPTAIR customer review : 22 July 2010 by R Mayer (Germany)
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Trip Rating : 8/10 |
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Recommended: |
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Cabin Flown: | Economy |
FCO-CAI-KUL-CAI-MXP for 420 Euros return. Service and food on all flights was good. Load on
KUL-CAI was only 40%, so able to stretch out. Due to the long time between the flights in CAI
(6-7 hours) they offered us a free hotel stay in the Iberotel including dinner and breakfast.
The staff managed to fill out all paper work (transit visa) within 30-45 minutes. We had a
great value for money on Egyptair.
EGYPTAIR customer review : 20 July 2010 by Richard Naismith (South Africa)
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Trip Rating : 8/10 |
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Recommended: |
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Cabin Flown: | Business |
Johannesburg-Cairo-Moscow in Business. Old style seat on Joburg-Cairo leg, but quite good for
sleeping. Lots of legroom. Staff friendly and fairly attentive. Moscow leg in regional type
plane also with older style seats, big seat and very comfortable. Staff on this leg more
attentive and caring. All flights on time.
EGYPTAIR customer review : 20 July 2010 by L Cornacchia (Greece)
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Trip Rating : 9/10 |
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Recommended: |
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Cabin Flown: | Economy |
ATH-CAI-KUL return Economy Class. We arrived CAI at 16.30, impressed with the new T3, nice,
clean and organized. We had connection flight to KUL in the night at 01.15. Due to wait of 8
hours for the next flight to KUL, Egyptair staff welcomed us and offered us to stay free in a
5 star hotel (incl transfer + buffet dinner). All flights were ok, cabin crew, food and seats
okay. In general for what we paid we had an excellent service.
EGYPTAIR customer review : 9 July 2010 by Dipti Budhrani (USA)
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Trip Rating : 4/10 |
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Recommended: |
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Cabin Flown: | Business |
KUL-Cairo-JFK flight business class was not on par with any long distance business class we've
ever flown. The chairs barely inclined, and were very uncomfortable, even for our 2 young
daughters. We ordered vegetarian food, which was extremely bad. They gave us boiled
vegetables with no seasoning in business class. I'd hate to think what economy class
passengers ate. We'd rate the service very ordinary, and really not worth the amount we paid
for the class of service expected. I don't know about value for money in economy, but it was
absolutely not worth the amount spent on business class to travel this route.
EGYPTAIR customer review : 23 June 2010 by Roy Clogstoun (Saudi Arabia)
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Trip Rating : 2/10 |
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Recommended: |
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Cabin Flown: | Economy |
RUH-CAI return on Egyptair. Check in at Riyadh was utter chaos. Every Egyptian traveller on
the flight was at least 40 to 50 kilos above the limit. Check in delayed because of constant
arguments over excess baggage. RUH-CAI sector serviced by fairly new B777 but there was no IFE
and food extremely basic. No additional water provided by staff or drinks offered after meal
service. Several babies on board but staff did not bother providing seat belts and neither did
the staff check passengers seat belts on arriving in Cairo. Safety standards very lax. The
return trip was an antiquated B737.500 Staff a bit more attentive but service was very mediocre.
EGYPTAIR customer review : 20 June 2010 by Rozita Omar (Malaysia)
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Trip Rating : 3/10 |
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Recommended: |
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Cabin Flown: | Economy |
Bangkok-Cairo-Jeddah return. Traveled in a 20 person group but seats given far away from each
other in every flight. Also we as a family of four (children age 10 and 8) also given seating
far apart, although checked in earlier than three hours. The leg room is quite big, food is a
lot but not much variation. Services in between meal is lacking, no water provided. Also when
service person called, not answered - therefore have to walk to the galley ourselves.
EGYPTAIR customer review : 20 June 2010 by Jorge Rodriguez (Costa Rica)
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Trip Rating : 5/10 |
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Recommended: |
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Cabin Flown: | Economy |
SXF-CAI-CAN on Economy Class. Two totally different flights, the first one between Berlin and
Cairo was very good, I was even impressed about the bad comments I read here before to buy the
ticket (I bought it because it was the cheapest option). And then a week later I had a
dreadful experience on my way to China. Service and food were good on SXF-CAI, without IFE
though. But the 14 hours ride between CAI and CAN with a stopover in BKK was horrible.
Terrible food and attention (and very bad behaved passengers too). I will never use this
airline to fly to Africa or Asia, although it seems they made the effort to show their best
face on their flights to Europe.
EGYPTAIR customer review : 8 June 2010 : by J Hutchinson (Thailand)
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Trip Rating : 2/10 |
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Recommended: |
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Cabin Flown: | Business |
JNB-CAI. Impossible to imagine how this dreadful airline made it into Star Alliance. Their
aircraft are old and uncomfortable, Business Class is little better than recliner armchairs -
they claim to have flat-bed seats, but these are only fitted onto B777-300 aircraft, it will
probably take them 10 years to have them rolled out to the rest of the fleet. Food was
adequate but unimaginative, inflight entertainment very limited with only a few channels not
in Arabic. Their lounge at the new (but already grubby and dilapidated) Terminal 3 at CAI is
small, shabby, poorly equipped (no showers, for example) and for some reason full of children
(clearly having a friend at EgyptAir is the way to travel). If you have any choice at all
avoid this sub-par carrier.
EGYPTAIR customer review : 26 May 2010 : by A Anthony (Macau)
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Trip Rating : 2/10 |
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Recommended: |
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Cabin Flown: | Economy |
Guangzhou to Bangkok and on to Cairo as well as several domestic sectors within Egypt. Very
poor customer service. Long delays with no help from ground staff or managers. Food and
cabin crew attitude bad towards customers.
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