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Egyptair Passenger Reviews and Egyptair Customer Trip Reports
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Egyptair Customer review : 20 September 2012 by David Huntley (Canada) |
| Rating : 6/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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IST-CAI-BKK-CA-IST. There is a big difference with Egyptair on their new 777 aircraft and the old 737's. So
IST to CAI was a complete mess, people with so much baggage in their laps, arguments over taking over
people's seats and the check in process was insanity personified. Instead of sending everyone away to re-
pack their bags, they make you wait as people do it at the check in desk. And you wait, and then you wait
some more because every other person on these flights into CAI is carrying way too much baggage and trying
to sneak it in. I was dreading the 777 to BKK, but lo and behold, it's like a different airline! Modern, clean
and bright plane, crew in complete control of the cabin. Amazing difference. Same on the return. Not sure I
would do it again on MS flights, although my time in the three cities was great.
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Egyptair Customer review : 17 September 2012 by Tarik Elhadidy (USA) |
| Rating : 9/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Flew the JFK-CAI-JFK and thought it was fantastic. flight was on time. 2 hot meals and a pre-arrival snack,
drinks available the whole flight. The entertainment system was quite nice but needs to be updated.
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Egyptair Customer review : 5 September 2012 by Derek Salter (South Africa) |
| Rating : 8/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Economy flights AMS to JNB via CAI - 2 Sept. On time flights in both cases. Helpful staff at check in at AMS
and on board. Food on first flight poor, on JNB flight excellent and special meal provided. Easy transfer at
Cairo. Both old planes with one toilet not working on AMS-CAI flight. Noticed no problems with the JNB
plane - just looking worn with overhead entertainment only. Staff on both flights helpful and pleasant.
Provided you are willing to accept an old plane should that be your lot then I will recommend this time
because Egyptair works in other ways - good fares with pleasant and helpful staff.
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Egyptair Customer review : 29 August 2012 by K Merszei (USA) |
| Rating : 10/10 |
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Cabin Flown | First |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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LOS-CAI-JFK. Best value for money based on short notice, but required 12-hour layover in Cairo. Egyptair
gave me a meal and hotel voucher as standard procedure! Flight from LOS was uneventful, but decent;
737-800. The flight from Cairo to JFK - new 777-300ER. I requested a last minute upgrade to their
Business/First and got it for $595 USD. A steal for a 12-hour flight! Excellent service and comfortable
business class full-sleeper seats.
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Egyptair Customer review : 24 August 2012 by Karim El Kallini (Egypt) |
| Rating : 2/10 |
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Cabin Flown | Business |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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CMN-CAI. Check in was organized, fast track security was very fast, lounge is average, boarding was
organized, took off on time. Seat was very poor for a business class seat, the food was horrible. My screen
was not working, I changed to 3 seats and finally on the third seat it was working, the screen is very small,
the crew disappeared after meal service. Overall a bad flight.
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Egyptair Customer review : 24 August 2012 by Derek Salter (South Africa) |
| Rating : 5/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Johannesburg to London via Cairo - 20/21 August. Good fare, check-in simple, easy transfer at Cairo, staff
helpful and pleasant with special meal as ordered and ok. Egyptair is an airline of two halves depending on
whether you get a new or old plane. Plane to London was new - 777 - with excellent seats and
entertainment system - didn't feel cramped although completely full. Plane from JOburg to Cairo old and it
showed. Parts in the toilets were kept together by duct tape and cable ties, the overhead screens were not
all working and entertainment offered dire. Also just as plane was taxing one of the toilets overflowed and it
ran back through the plane during take off. Fortunately it was clean water, staff mopped it up, purser came
to apologise and those affected could move. So handled well but until Egyptair replaces those planes and
the experience is hit and miss I can't recommend despite so many other positives.
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Egyptair Customer review : 14 August 2012 by J Walsh (USA) |
| Rating : 5/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Istanbul (Ataturk) to Cairo, coach. The plane was modern and comfortable, and relatively spacious. The meal
was bad but edible. Dry airline, so if you like a drink in-air, plan accordingly. A fight of some sort broke out in
the rear of the plane, which flight attendants managed to resolve reasonably quickly. Departure wasn't too
late, and arrival was ahead of schedule.
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Egyptair Customer review : 7 August 2012 by K Dadykin (Netherlands) |
| Rating : 9/10 |
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Cabin Flown | Business |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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AMS-CAI-BKK-KUL. Everything on time, clean and new aircraft's, good attentive service, good food (a letdown
during CAI-BKK). It is just as good as many other airlines. I am not a drinker, so a no-alcohol policy was a
extra treat for me.
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Egyptair Customer review : 27 July 2012 by A Dhuuka (UK) |
| Rating : 2/10 |
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Cabin Flown | Business |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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DXB-CAI-LHR, after completing 3 flights with MS in the last month, I can definitively say it's the worst
international carrier I've had the displeasure of travelling on. MS fail to provide a fair level of service for its
premium passengers, no priority boarding, food comparable to CX economy and tardy slow service from the
crew. MS provide lie-flat seats on its long haul fleet, found it difficult to find a comfortable position to sleep.
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Egyptair Customer review : 26 July 2012 by Jane Fynn (South Africa) |
| Rating : 8/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Our family of 5 recently travelled from JNB to Cairo and then to JFK. As this was the first time any of us had
flown Egyptair, we were pleasantly surprised. The food was good - our only complaint was that we didn't have
enough to drink (i.e. water or cold drinks). We had a 12 hour stop over in Cairo on our return flight and we
were given a voucher for 2 x rooms in a hotel close to the airport, plus a lunch voucher. We were able to face
the Cairo-JNB leg of the trip after a shower and a nap.
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Egyptair Customer review : 9 July 2012 by T Jones (Australia) |
| Rating : 6/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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After reading some reviews we were worried about flying with this airline but as we were travelling from Cairo
to Johannesburg we didn't have a choice. Given that we had low expectations we were pleasantly surprised
with the overall experience. It wasn't up to scratch service wise as with other airlines we have flown but it
was ok for the 8 hour flight. Meals are a little below par but edible. Drinks seem to only be offered at meal
times so I suggest taking some on the plane with you. Inflight entertainment is via central screens around
the aircraft - bring a book/laptop/ipod to keep you entertained as it is pretty average. If you have another
choice of airline for a similar price then take that one. If you don't - just don't have high expectations and
you will be ok. 8 hours was bearable but I wouldn't fly with them on a flight of any longer duration.
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Egyptair Customer review : 5 July 2012 by Akram El Dimerdash (Egypt) |
| Rating : 9/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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CAI-LCA-CAI. April 24th. The flight to Larnaca, Cyprus was short and comfortable, the plane was E70, seats
were comfortable and the snack was surprisingly very good. We were on time for both inbound and outbound
flights. Ground handling at both airports was excellent.
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Egyptair Customer review : 29 June 2012 by Robert White (UK) |
| Rating : 6/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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LHR-SSH. Flights were on time and service was good. The staff were very friendly when you were being
served, but slow to help people when not on trolley service. Cabin comfort could be improved, the seats were
quite old and bulky. Entertainment was limited to overhead monitors, which isn't great for a 5 hour flight.
Food was good on the way out, but bland on the way back, the also ran out of the chicken option before
halfway down the cabin. Would recommend, but would be good to see improvements.
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Egyptair Customer review : 19 June 2012 by J Trascap (Netherlands) |
| Rating : 5/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Flew EgyptAir from Amsterdam to Bangkok, via Cairo. Two older planes - standard aisle monitors on the AMS-
CAI leg but at least had personal monitors in the headrest on the leg from Cairo to Bangkok, with +1 for each
chair having USB plug for charging on that last longer leg. Food was average but hot, service a bit abrupt.
Hard to get attendants' attention for something like a drink - best to bring bottled water. On the return,
pretty much the same. As a stopover point, Cairo has poor food choices, rude people, not enough seating,
2-min wifi leases? Frustrating.
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