Yangon Airport Passenger Reviews and Yangon Airport Traveller Reports
YANGON INTERNATIONAL AIRPORT customer review : 8 October 2013 by D Olsson (Australia)|
Rating : 7/10
Generally a nice and well-run airport. Spacious and airy (they'll need some expansion to handle likely growth
though), staff are good, free (but slow) wifi and most processes run smoothly. Even the taxis are starting to get
organised and a shuttle bus is about to start. Two things to watch for - although immigration is fast, if you're
getting a VOA or collecting a visa ordered by an agency, that queue can take hours. Also, huge crowds sometimes
congregate in the landside part of the terminal (probably extended families) and are a hassle to get through.
YANGON INTERNATIONAL AIRPORT customer review : 22 March 2013 by T Gilmore (Singapore)|
Rating : 10/10
I want to join the chorus of glowing reviewers for Yangon Airport. Whilst the runway and surroundings are
dated, the terminal itself feels thoroughly modern. Bright, airy, it does lack a little on the side of facilities,
but it is one of those airports where USD 8 gets you lounge access with free WIFI, food, and soft drinks.
What really impressed me was that, after my flight landed, I had deplaned, gone through customs, collected
my bag, changed money and hit the very nice toilet in 15 minutes. Fantastic.
YANGON INTERNATIONAL AIRPORT customer review : 12 December 2012 by A Maile (Indonesia)|
Rating : 8/10
The whole arrival/departure experience has improved dramatically since I was last here in 2002. A new
terminal, much friendlier (actually smiling!) immigration staff and facilities such as moneychangers offering
decent rates. Overall, it was a hassle-free experience. I was pleasantly surprised.
YANGON INTERNATIONAL AIRPORT customer review : 4 May 2012 by T Aung (UK)|
Rating : 9/10
Wonderful airport. Could include more cultural elements in the decor. Immigration and customs very
efficient for arrivals and departures. Will be better if the international and domestic terminals can be in one
building or with a good connecting bridge or similar sort.
YANGON INTERNATIONAL AIRPORT customer review : 25 January 2012 by R Blumm (USA)|
Rating : 9/10
Fully air conditioned, spacious, efficient and comfortable. Perhaps the only problem one might face is getting
through the crowds around the airport entrances. Once inside, everything is convenient, services are decent,
check-in is fast, immigration is not too bad, and there is an interesting array of counters once you pass
immigration. Myanmar Air offers access to their comfortable lounge for US$8, if you have extra time. So much
for the International airport. While the international airport is a dream, the domestic section is something of
a nightmare. Poorly lit, poorly air conditioned, uncomfortable, dirty. Word has it, though, that the Japanese
(who built the International airport) are soon going to upgrade the domestic section.
YANGON INTERNATIONAL AIRPORT customer review : 14 November 2011 by Farouk Mogheth (Thailand)|
Rating : 8/10
Quite a painless experience. Flew in from Bangkok return. The new terminal is spacious, clean. Arrivals
passport control was varied with a smiley efficient man who managed to get his line move faster than his
colleague, a female officer without emotions. Official taxi service is in USD and more expensive than if you
take a city taxi. Departures was busy but took minutes to check-in, and passport control quick and courteous.
Boarding area very spacious.
Yangon International Airport customer review : 9 March 2011 by David Whalley (UK)
Customer Rating : 4/5
New terminal, clean. Early morning flight. Interesting arrangements for check-in. Need to pay
10 USD departure tax before check-in, but desk did not open until 06.30. Once I had paid the
tax, then had to wait until security opened at 06.35. Check-in slow because no
computerisation, but efficient. Airport facilities adequate for size of airport.
Yangon International Airport customer review : 5 March 2011 by David Whalley (UK)
Customer Rating : 2/5
Domestic terminal - a third world airport. Packed with numerous flights leaving at virtually
the same time. Security lax to the point where passengers seemed to walk in terminal at will.
No signage and difficult to determine which flights were boarding. However, the basic and
chaotic systems appear to work since flights leave on time and with the correct passengers on
board. Arrival even more chaotic. Luggage is brought to door of terminal on trolly and left
for passengers to collect. At the same time touts dressed in official looking airline shirts
ask for baggage tickets to collect for passengers ad then demand a fee. Be warned - it s
simple to collect baggage without paying anyone!
Yangon International Airport customer review : 19 February 2011 by Shaifullah Sudirman
Customer Rating : 4/5
Immigration was not that long. Staff very friendly. Airport clean and comfortable. Only had
two cafes at the public area which sells overpriced snacks.
Yangon International Airport customer review : 22 January 2009 : by Geoff Becque
Customer Rating : 4/5
What a difference this new terminal is, to the old, ill lit, dusty previous building which now
serves as Domestic. Arrivals via airbridge into a cool and gleaming marble and carpeted
arrivals area, first through Passport and Visa control, now very efficient and with a smile.
Quick luggage off carousel and then again a simple flow through Customs. Small Duty Free on
arrival shop and large greeting area with lots of room to push the luggage trolly's outside
Departing, Uniformed porters unload your luggage and escort you through to check in,after
passing the first security and x-ray machine. With Thai you can pay your $10 departure tax to
the airline but if not there is a Departure Tax desk were you can pay it and get a receipt.
Tip porter $1or1000chat. Then after check in you go upstairs on the escalator to Passport/Visa
control into a large concourse with bar, restaurant, coffee shop, loads of decent shops and an
Airline Lounge. Further security check/x-ray machines and Customs desk at each gate. Good
signs and announcements and a good overall experience-you would not know you are in the Third
World. All they have to do now is sort out Domestic.
YANGON INT'L AIRPORT review : 13 January 2009 : by Joris De Fré
Customer Rating : 4/5
It took less than 15 minutes to proceed from the plane to the taxi. Amazing. With the bad
press this country gets I had expected worse. Immigration friendly and fast. The baggage was
on the belt the moment I arrived. Customs were friendly and helpful. I declared my laptop as
valuable goods but they said that was not necesary. After customs the porters rush in to help
you with your luggage. There is no escape from that so keep a few dollars in hand for these
men. A dollar per suitcase seems to be the rate. You can't use your cellphone in Burma for
international calls but since December 2008 you can buy prepaid simcards for 20 USD that
allow you 15 minutes overseas calling. Ask at the airport where you can buy them. Same smooth
procedure on the way back. Porters will take your suitcase right up to the check in for a
dollar. Immigration was friendly, wishing me a happy new year! There is a small lounge for
business class travellers. Descent choice of beverages and snacks (warm and cold). A new and
very clean little airport. I was impressed.
YANGON INT'L AIRPORT review : 16 November 2008 : by A Makki
Customer Rating : n/a
The airport has only been opened for a short time. It is very modern for Myanamr standards, all
facilities are available. Immigration was a breeze, no problems at all. It was a bright clean
airport. Baggage reclaim was quick and so was customs. If you bring in jewellery you have to
declare it all so you can take it all out of the country again. They are strict with this. There a
lots of porters who wear flourescent jerseys to assist travellers with transferring baggage to taxis
etc, which they do for a couple of dollars - quite reasonable. Don't be put off by it some also
speak english. IF you want to make a call these porters have mobiles so you can make local calls
for a dollar a minute. The information desk don't let you use their phone. The return trip was very
good as well. You will be asked to open your bags if they contain jewellery. You have to show your
customs slip from when you arrived or your government registered shop reciept which says you have
paid the taxes. Immigration is easy, you then have to pass through the gate. Again they check your
boarding pass and passport and check your declaration of any goods like jewllery you brought into
hte country or are taking out. The departure have is bright and colourful. Filtered water is
available from a filter machine.
YANGON INT'L AIRPORT review : 31 October 2008 : by James Halley
Customer Rating : 3/5
I wholeheartedly agree with the previous comment. Arrivals was easy and the immigration staff
pleasant Baggage was already on the carousel and customs just waved me through. And no sign of the
pitfalls outlined in the US Embassy website which seems hopelessly out of date at best or just plain
wrong.At least the aircraft arrived at an air bridge which is more than can be said for the
departure from BKK. Just hope that the departure is as smooth when i come to leave.Nice modern
YANGON INT'L AIRPORT review : 22 May 2008 : by Justin Tan
Customer Rating : 4/5
I just came back from Yangon and the airport looks pretty good. The airport is new and immigration
took just a few minutes. baggage claim is also fast. But a bit of disappointment because the duty
free selection is rather limited. One of the better ones in small airport category.
Yangon International Airport by Bruce McLaughlin
15 March 2006 Customer Rating : n/a
It was nowhere near as bad as I thought it would be. Arrivals isn't
encouraging: it appears to be under construction. But immigration only
took about 30 minutes. When we got out, the only problem was that
people would grab your bags and put them in your taxi, and then demand a
fee for their service. They didn't get one. Departures was fine - the
PG check-in desk people were very friendly, helpful and efficient, and
there were enough seats in the departure lounge.
Yangon International Airport by Andrew Milner
21 April 2005
Exchange rate at the airport is half that at one of the huge markets in Yangon, so there's no point
in changing to local currency as you are no longer compelled to. US currency is welcomed and five
bucks will get you into Yangon and the taxi driver will be your friend for life. "As rough as a
Rangoon taxi' is a throw-away line you can use on your return to the "real world". If you want to go
up-country to Bagan or Mandalay, you might as well pay retail at one of the airline counters at
airport. All internal flights seem to cost around $100 one-way, give or take. The airport's a tip,
and it's important to check the time of your connecting flight to avoid being stuck there for an
extended period. The air-conditioning system seems to be fighting a losing battle with the
temperature and humidity.
The airport and indeed the country are third world, but the people are nice so you feel everyone’s
in the same boat. A western or Japanese woman will full of complaints, “too hot, too dirty, too
third world, smells bad” as well as hanging on your gun arm. But don’t think you are going to pick
up some local company. You go in alone, you are likely to stay that way. Myanmar's are far nicer and
less bent and violent than Thais, so a misunderstanding with a taxi driver is unlikely to end in
unpleasantness. The notion of boycotting Myanmar is somewhat misguided, as contact with western
visitors is more likely to bring about change than isolation.
Yangon International Airport by Pablo Kleinman
16 February 2005
Yangon International looks like an airport stuck in the 1950s. Make that a Third World 1950s
airport. The services are minimal, a "healthy" immigration bureaucracy with lots of stamps (you'll
go through 4-5 officials before exiting customs), the buses are old Japanese former city buses that
haven't even been repainted, and the terminal looks drab, especially the departures section. Flew in
and out of there on both domestic and international flights and the experience was pretty bad
always. The atmosphere is a bit chaotic and there seem to be just about five check-in counters in
the whole airport, which are shared by all carriers. My plane departing the country was several
hours late, so I was stuck at RGN for a few hours. Thankfully, Bangkok Airways has a small lounge
area for its passengers where drinks and munchies were available. The outside departures hall was
horrible, with some walls covered with newspapers, perhaps because of some impending renovation.
Interestingly, the airport in Mandalay, which is not the capital like Yangon and has much less
traffic, was much bigger and actually had jetways. RGN's main terminal will hopefully be completely
demolished when they decide to update the airport. "Vintage" cabs (i.e. 1970s and 80s fifth-hand
Japanese sedans) should cost about USD 4 to the center of town (you can pay in dollars) but you may
be asked for more upon exiting the terminal. There are usually plenty on offer so feel free to
Yangon International Airport by Ajay Kamalakaran
16 August 2004
A passenger has to submit 5 documents on arrival at the Yangon International Airport. This includes
a card given by the embassy with the visa, a SARS certificate, Immigration Card, Arrival Card and a
Customs declaration. The arrival formalities are rather quick, in spite of the red tape. The
immigration officers are quite friendly as are the customs officials. They only seem to harass
Very few foreigners even declare cameras and an excess of the permissible amount of foreign
exchange. You no longer have to exchange 200 dollars for Foreign Exchange Certificates. A pre-paid
taxi ride to the Sule Paya area costs 5 dollars.
A taxi ride from the city centre to the Airport only cost 2 dollars. The departure formalities are
also quite simple. Reconfirmation of tickets is absolutely essential in Myanmar. You risk having an
ok ticket cancelled, if you don’t reconfirm.
The customs staff screens your baggage, so be sure not to take restricted items out of Myanmar.
Yangon International Airport by Yangon International
26 March 2004
Tourists are no longer required to exchange the FEC upon entry to the
Yangon International Airport by Bryan Chao
10 October 2003
RGN is a small compact airport but it is not necessarily simple process to arrive.
After having bus-hauled to the terminal from the plane, immigration counters were the first to
encounter. Most tourists had their visa (a colorful one which occupies entire page) stamped before
arrival. Next, proceeded to FEC (Foreign Exchange Certificate) exchange counter. Tourists are
required to exchange $200 cash with FEC (value equivalent to US$). There were some chaos at the
line. Some airport staffs escorted some passengers and cut straight to the counter and exchanged for
the escorted then they could proceed to the baggage claim before non-escorted. Count your FEC before
leaving the counter. I was given in $10 FEC coupons and 1 coupon short! By the time you get to the
baggage claim, mine was already on the floor. The claim hall was very airy with very high ceiling,
big contrast to the passport control area which was very cramped. Baggage carts were not well kept.
Many of them did not go to there direction where you wanted to. Passed the customs with minimum
questions and the customs officers checked my passport again! (?) The chaos began when you stepped
out of the building. Porters tried to grab my baggage even there was someone picking me up. 3
porters helped me for my one luggage! They just tried to make some living. It was very unusual
confusing, chaotic and animating.
Leaving was the same chaotic process. It seems there were more guests than travelers. Paid $10
airport fee before check-in. A local lady cut in the line as I was handing my $10 bill and the staff
took care of line cutting lady first, not very organized. It seemed the line-cutting was way of life
at the airport. Waiting lounge was dated and had only hard plastic seating. Air conditioner was
noisy and seemed it would break down in any minutes. Toilets were old some with broken toilet seats.
A couple of TV sets running local program inaudibly. Restaurant was very unattractive. There was
nothing to make waiting time go fast.
It was very outdated airport and had 1960-70's feeling. It was quite unique experience.
Yangon International Airport by Hugo Duran
8 August 2003
We flew to this airport from Bangkok. We were welcomed on the platform
by friendly people and were ushered to a nondescript building and not to the glamorous terminal next
to it. Later we heard that only the local government bobo’s had access to this site. We were guided
into the standard arrival terminal and this one served for the customs to get the visa for entry. We
were the first visiting group, which got here under a new rule our visa instead at the embassy in
Bangkok. Can you imagine a bare big place hardly any sitting facilities and toilets. We had to wait
approximately about one hour before the next hurdle could be taken, queuing-up in front of the
passport control. Luckily our Burmese guide used some money in order get our luggage quick through
without a check on valuables. We needed about 21/2 hours before we arrived “in the country”.
The next encounter with this airport was a domestic flight to Mandalay for which we had to check-in
very early in the morning. We arrived at the airport and it was still dark, our driver dropped us
outside the entrance gate and before we knew what was going on a lot of porters were fighting over
our luggage. We were not allowed to carry our own stuff and had to follow the two guys, which were
chasing our suitcases through the crowd to the departure hall. Both porters stayed with us until
after check and double-check, all with printed-out passengers lists, at the boarding counters.
Finally they put our luggage on a transport lorry were tipped-of by us, they gave us a big smile and
vanished in the overcrowded place to pick-up a new load. We were ushered through customs, why is a
question because it was a domestic flight, and arrived in a hardly lighted departure hall looking
for a place to sit and wait for our plane to leave. We found a place but were chased away; we had to
sit in the foreign lobby. This place was identical to the first one and was also crowded by a
majority of locals. Both lounges were unkept, dirty, sitting facilities inadequate and the toilets
as expected, very unclean.
Two weeks later, at arrival from Heho on this airport we did encounter the same hectic. After
leaving the plane we were waiting in the arrival hall for our luggage to appear but nothing came.
The lorry with suitcases stayed outside and suddenly a guy stood in front of us and asked for our
flight tickets. He told us that he needed them in order to be able to get our luggage of the lorry.
He was double-checked by an officer, that he had the right stuff, and he brought us to our in
advance chartered taxi, which was parked outside the gate. This was heavy work, two suitcases of
approx 20 kg each and a weekender, with this load he manoeuvred agile through the crowd.
The last encounter with this airport was a few days later when we had to fly back to Bangkok. The
same procedure with our luggage at arrival until the check-in counter, here porters were not allowed
to stay and had to get out the building. Than to our amazement at the international departure,
everything was electronic registered. We went through the customs very smoothly and arrived in the
international departure lobby. There were 6 up to 7 small stores with the usual souvenirs and other
expensive stuff. Further there was enough place to be seated but these were not well kept, for
Burmese standards relative clean, the air-condition did not function well because it was sticky hot
and the illumination level was rather low.
Conclusion: This airport does not meet the international standards but it is quite an experience to
have been there. We did mostly encounter friendly people and you have to be acquainted with the way
of working and the hectic about the luggage. Apparently it is a play between the taxi drivers and
the porters that they drop the passengers outside the gate so a next person can earn a living. We
did encounter the same organisation at the domestic airport of Heho where we were dropped-off 500
meters insight of the main gate.
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