Yangon Airport

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 35 reviews
7/10
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4/10

Yangon Airport customer review

What a difference this new terminal is to the old ill lit dusty previous building which now serves as Domestic. Arrivals via airbridge into a cool and gleaming marble and carpeted arrivals area first through Passport and Visa control now very efficient and with a smile. Quick luggage off carousel and then again a simple flow through Customs. Small Duty Free on arrival shop and large greeting area with lots of room to push the luggage trolly's outside Departing Uniformed porters unload your luggage and escort you through to check inafter passing the first security and x-ray machine. With Thai you can pay your $10 departure tax to the airline but if not there is a Departure Tax desk were you can pay it and get a receipt. Tip porter $1or1000chat. Then after check in you go upstairs on the escalator to Passport/Visa control into a large concourse with bar restaurant coffee shop loads of decent shops and an Airline Lounge. Further security check/x-ray machines and Customs desk at each gate. Good signs and announcements and a good overall experience-you would not know you are in the Third World. All they have to do now is sort out Domestic.
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4/10

Yangon Airport customer review

It took less than 15 minutes to proceed from the plane to the taxi. Amazing. With the bad press this country gets I had expected worse. Immigration friendly and fast. The baggage was on the belt the moment I arrived. Customs were friendly and helpful. I declared my laptop as valuable goods but they said that was not necesary. After customs the porters rush in to help you with your luggage. There is no escape from that so keep a few dollars in hand for these men. A dollar per suitcase seems to be the rate. You can't use your cellphone in Burma for international calls but since December 2008 you can buy prepaid simcards for 20 USD that allow you 15 minutes overseas calling. Ask at the airport where you can buy them. Same smooth procedure on the way back. Porters will take your suitcase right up to the check in for a dollar. Immigration was friendly wishing me a happy new year! There is a small lounge for business class travellers. Descent choice of beverages and snacks (warm and cold). A new and very clean little airport. I was impressed.
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Yangon Airport customer review

The airport has only been opened for a short time. It is very modern for Myanamr standards all facilities are available. Immigration was a breeze no problems at all. It was a bright clean airport. Baggage reclaim was quick and so was customs. If you bring in jewellery you have to declare it all so you can take it all out of the country again. They are strict with this. There a lots of porters who wear flourescent jerseys to assist travellers with transferring baggage to taxis etc which they do for a couple of dollars - quite reasonable. Don't be put off by it some also speak english. IF you want to make a call these porters have mobiles so you can make local calls for a dollar a minute. The information desk don't let you use their phone. The return trip was very good as well. You will be asked to open your bags if they contain jewellery. You have to show your customs slip from when you arrived or your government registered shop reciept which says you have paid the taxes. Immigration is easy you then have to pass through the gate. Again they check your boarding pass and passport and check your declaration of any goods like jewllery you brought into hte country or are taking out. The departure have is bright and colourful. Filtered water is available from a filter machine.
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4/10

Yangon Airport customer review

I just came back from Yangon and the airport looks pretty good. The airport is new and immigration took just a few minutes. baggage claim is also fast. But a bit of disappointment because the duty free selection is rather limited. One of the better ones in small airport category.
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Yangon Airport customer review

It was nowhere near as bad as I thought it would be. Arrivals isn't encouraging: it appears to be under construction. But immigration only took about 30 minutes. When we got out the only problem was that people would grab your bags and put them in your taxi and then demand a fee for their service. They didn't get one. Departures was fine - the PG check-in desk people were very friendly helpful and efficient and there were enough seats in the departure lounge.
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Yangon Airport customer review

Exchange rate at the airport is half that at one of the huge markets in Yangon so there's no point in changing to local currency as you are no longer compelled to. US currency is welcomed and five bucks will get you into Yangon and the taxi driver will be your friend for life. "As rough as a Rangoon taxi' is a throw-away line you can use on your return to the "real world". If you want to go up-country to Bagan or Mandalay you might as well pay retail at one of the airline counters at airport. All internal flights seem to cost around $100 one-way give or take. The airport's a tip and it's important to check the time of your connecting flight to avoid being stuck there for an extended period. The air-conditioning system seems to be fighting a losing battle with the temperature and humidity. The airport and indeed the country are third world but the people are nice so you feel everyone’s in the same boat. A western or Japanese woman will full of complaints “too hot too dirty too third world smells bad” as well as hanging on your gun arm. But don’t think you are going to pick up some local company. You go in alone you are likely to stay that way. Myanmar's are far nicer and less bent and violent than Thais so a misunderstanding with a taxi driver is unlikely to end in unpleasantness. The notion of boycotting Myanmar is somewhat misguided as contact with western visitors is more likely to bring about change than isolation.
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Yangon Airport customer review

Yangon International looks like an airport stuck in the 1950s. Make that a Third World 1950s airport. The services are minimal a "healthy" immigration bureaucracy with lots of stamps (you'll go through 4-5 officials before exiting customs) the buses are old Japanese former city buses that haven't even been repainted and the terminal looks drab especially the departures section. Flew in and out of there on both domestic and international flights and the experience was pretty bad always. The atmosphere is a bit chaotic and there seem to be just about five check-in counters in the whole airport which are shared by all carriers. My plane departing the country was several hours late so I was stuck at RGN for a few hours. Thankfully Bangkok Airways has a small lounge area for its passengers where drinks and munchies were available. The outside departures hall was horrible with some walls covered with newspapers perhaps because of some impending renovation. Interestingly the airport in Mandalay which is not the capital like Yangon and has much less traffic was much bigger and actually had jetways. RGN's main terminal will hopefully be completely demolished when they decide to update the airport. "Vintage" cabs (i.e. 1970s and 80s fifth-hand Japanese sedans) should cost about USD 4 to the center of town (you can pay in dollars) but you may be asked for more upon exiting the terminal. There are usually plenty on offer so feel free to bargain.
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Yangon Airport customer review

A passenger has to submit 5 documents on arrival at the Yangon International Airport. This includes a card given by the embassy with the visa a SARS certificate Immigration Card Arrival Card and a Customs declaration. The arrival formalities are rather quick in spite of the red tape. The immigration officers are quite friendly as are the customs officials. They only seem to harass Myanmar nationals. Very few foreigners even declare cameras and an excess of the permissible amount of foreign exchange. You no longer have to exchange 200 dollars for Foreign Exchange Certificates. A pre-paid taxi ride to the Sule Paya area costs 5 dollars. A taxi ride from the city centre to the Airport only cost 2 dollars. The departure formalities are also quite simple. Reconfirmation of tickets is absolutely essential in Myanmar. You risk having an ok ticket cancelled if you don’t reconfirm. The customs staff screens your baggage so be sure not to take restricted items out of Myanmar.
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Yangon Airport customer review

RGN is a small compact airport but it is not necessarily simple process to arrive. After having bus-hauled to the terminal from the plane immigration counters were the first to encounter. Most tourists had their visa (a colorful one which occupies entire page) stamped before arrival. Next proceeded to FEC (Foreign Exchange Certificate) exchange counter. Tourists are required to exchange $200 cash with FEC (value equivalent to US$). There were some chaos at the line. Some airport staffs escorted some passengers and cut straight to the counter and exchanged for the escorted then they could proceed to the baggage claim before non-escorted. Count your FEC before leaving the counter. I was given in $10 FEC coupons and 1 coupon short! By the time you get to the baggage claim mine was already on the floor. The claim hall was very airy with very high ceiling big contrast to the passport control area which was very cramped. Baggage carts were not well kept. Many of them did not go to there direction where you wanted to. Passed the customs with minimum questions and the customs officers checked my passport again! (?) The chaos began when you stepped out of the building. Porters tried to grab my baggage even there was someone picking me up. 3 porters helped me for my one luggage! They just tried to make some living. It was very unusual confusing chaotic and animating. Leaving was the same chaotic process. It seems there were more guests than travelers. Paid $10 airport fee before check-in. A local lady cut in the line as I was handing my $10 bill and the staff took care of line cutting lady first not very organized. It seemed the line-cutting was way of life at the airport. Waiting lounge was dated and had only hard plastic seating. Air conditioner was noisy and seemed it would break down in any minutes. Toilets were old some with broken toilet seats. A couple of TV sets running local program inaudibly. Restaurant was very unattractive. There was nothing to make waiting time go fast. It was very outdated airport and had 1960-70's feeling. It was quite unique experience.
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Yangon Airport customer review

We flew to this airport from Bangkok. We were welcomed on the platform by friendly people and were ushered to a nondescript building and not to the glamorous terminal next to it. Later we heard that only the local government bobo’s had access to this site. We were guided into the standard arrival terminal and this one served for the customs to get the visa for entry. We were the first visiting group which got here under a new rule our visa instead at the embassy in Bangkok. Can you imagine a bare big place hardly any sitting facilities and toilets. We had to wait approximately about one hour before the next hurdle could be taken queuing-up in front of the passport control. Luckily our Burmese guide used some money in order get our luggage quick through without a check on valuables. We needed about 21/2 hours before we arrived “in the country”. The next encounter with this airport was a domestic flight to Mandalay for which we had to check-in very early in the morning. We arrived at the airport and it was still dark our driver dropped us outside the entrance gate and before we knew what was going on a lot of porters were fighting over our luggage. We were not allowed to carry our own stuff and had to follow the two guys which were chasing our suitcases through the crowd to the departure hall. Both porters stayed with us until after check and double-check all with printed-out passengers lists at the boarding counters. Finally they put our luggage on a transport lorry were tipped-of by us they gave us a big smile and vanished in the overcrowded place to pick-up a new load. We were ushered through customs why is a question because it was a domestic flight and arrived in a hardly lighted departure hall looking for a place to sit and wait for our plane to leave. We found a place but were chased away; we had to sit in the foreign lobby. This place was identical to the first one and was also crowded by a majority of locals. Both lounges were unkept dirty sitting facilities inadequate and the toilets as expected very unclean. Two weeks later at arrival from Heho on this airport we did encounter the same hectic. After leaving the plane we were waiting in the arrival hall for our luggage to appear but nothing came. The lorry with suitcases stayed outside and suddenly a guy stood in front of us and asked for our flight tickets. He told us that he needed them in order to be able to get our luggage of the lorry. He was double-checked by an officer that he had the right stuff and he brought us to our in advance chartered taxi which was parked outside the gate. This was heavy work two suitcases of approx 20 kg each and a weekender with this load he manoeuvred agile through the crowd. The last encounter with this airport was a few days later when we had to fly back to Bangkok. The same procedure with our luggage at arrival until the check-in counter here porters were not allowed to stay and had to get out the building. Than to our amazement at the international departure everything was electronic registered. We went through the customs very smoothly and arrived in the international departure lobby. There were 6 up to 7 small stores with the usual souvenirs and other expensive stuff. Further there was enough place to be seated but these were not well kept for Burmese standards relative clean the air-condition did not function well because it was sticky hot and the illumination level was rather low. Conclusion: This airport does not meet the international standards but it is quite an experience to have been there. We did mostly encounter friendly people and you have to be acquainted with the way of working and the hectic about the luggage. Apparently it is a play between the taxi drivers and the porters that they drop the passengers outside the gate so a next person can earn a living. We did encounter the same organisation at the domestic airport of Heho where we were dropped-off 500 meters insight of the main gate.
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