Royal Brunei Airlines

❎ Unverified | Flew with Royal Brunei Airlines from Melbourne to Bangkok in October. The flight attendants took their own time waltzing through the airport while we were delayed and then went to the wrong gate when their gate was right next to them. Good legroom, uncomfortable seats, horrible food. The flight attendants almost non existent during the flight. Transit is horrible in Brunei, the look the staff give to westerners is chilling and intimidating, on the way to BKK horrible seats which were broken. You cannot buy alcohol in another country and bring it back even if it is sealed so don’t fly them if you want to buy duty free. Horrible airline, worth paying a little more for a better serviced airline.

✅ Verified Review | The seat itself was very hard which isn't great on a long haul flight. Leg room in front was good but the seat was very narrow. More like a domestic airline seat. Once the passenger in front reclined there wasn't much room and it made it difficult to view the entertainment screen. We were in a 3 seat row on the way to London but on the way back we got the 2 seats at the rear. Although a little noisy it was much better being only 2 seats. Position near the toilets and galley isn't a problem because there was never a queue for the toilet and they were kept clean. Nice to be first in for meals too.

Flew London to Melbourne return in September/October, and first time on their new Boeing 787 with 3x3x3 seat layout. Masses of legroom and attentive cabin crew. The return flights were mostly empty and one of the flight attendants made up a couple of empty rows into beds for our little ones.

The leg room on this plane was what stood out for me. The seat was a bit hard but you get a pillow and a blanket to compensate. The in-flight entertainment had many recent films of different genres to choose from good amount of seat width and a good seat recline. The food served in my opinion was fantastic with usually an asian option or western dish. The bigger windows on the 787 were amazing you get a fantastic view whilst not compromising the view of the other passengers.

BWN-DXB-LHR-DXB-BWN a long 17.5 hour flight the entertainment was a little bit outdated. But the seat I liked but it's very hard to get in or out from the seat so I recommend you to seat not next to the window.

The person in the seat in front had their seat reclined in my face the entire night from Dubai to Brunei consequently I had no choice as to repositioning my legs and the TV screen was now back in my face - uncomfortably claustrophobic. Moving to a standing position to squeeze out to go to the toilet was most awkward to say the least.

The seat was broken. The TV screen didn't work the lady in front reclined her seat jamming me in my seat. I couldn't put down the meal tray. An awful 3.5 hr red eye flight from Brisbane to Auckland. Beware cheap flight deals.

Row 58 at the back best seats I reckon with these last couple of rows only 2 wide meaning easy access when you want out for the loo plus a little quieter down here as well - there are no toilets down the back. PTV screen a bit small.

Flew to HKG from KCH via BWN on a mixture of A319 and A320. These RBA workhorses are beginning to show their age. Seats are very stiff and headrest keeps sliding down. Legroom and width was generous but not very comfortable to sleep in. Entertainment was the means of drop down screens. Got a stiff neck from trying to follow the movie. Food and service was excellent. Too Bad the seats were somewhat stiff.