Asiana Airlines

✅ Trip Verified | I took a flight from Seoul to Singapore. I paid $56 SGD to select a seat with extra legroom. I chose 10A (window), but on check-in, they told me 10D was better because 10B/C were filled, while 10E/F were empty, so I could have the entire row to myself. What I did not count upon was that my extra leg room because a short-circuit for more than a dozen people to switch from the left aisle to the right aisle so that they could use the right aisle toilet, which was visible, while the left aisle toilet was blocked off by a curtain. This group included one guy shouting at me because my legs were in the way as they traversed the space in front of 10D/E/F. Food was ordinary. Movie was good. Staff were pleasant. If I'd been in seat 10A, I would have enjoyed the flight.

Not Verified | Wasn’t impressed with this flight at all - no air vents above the seat, and cabin temperature fluctuated between 23/25 degrees throughout the whole flight on both legs from LHR - SYD. The purser wouldn’t adjust the cabin temperature as she stated that other passengers were cold, so had to provide me with a fan. Seat was really uncomfortable as a bed, and didn’t find the basic adjustments to the seat formation comfortable at all. Meal options were ok but very rigid - if you didn’t like an aspect of your menu selection, there were no alternatives. Staff were friendly and tried their best to be helpful.

✅ Trip Verified | The in-flight entertainment system has a Chinese interface. I feel that the comfort of the seat is ordinary. The seat width is satisfactory, and the distance between the front and rear seats may feel tight for people with longer legs, especially when front seat passengers tilt the seat back.

✅ Trip Verified | The A380 business class seat is a bit small and narrow for me. My seat did not turn completely into flat bed level for sleeping as no thick mattress provided. Storage cabinets below the windows automatic opened sometimes. Seat table is a bit small.

Not Verified | I paid an extra $150 for extra leg room, this was called Economy Smartium. I was in row 10 at the front of economy. It turned out my extra legroom was used by all the other passengers as a walkway to cross over even though the actual walkway was supposed to be past this. The seat was worse than a regular economy seat! Every 2-3 minutes other passengers were stepping over my legs, bumping into me, and stepping on my shoes because they were passing across the space I paid for! After 3- 4 hours of constant irritation I am talking to the stewardess and even when we are talking, people are trying to go behind her to cross over my legs! They constantly bumped into me. After 4 hours I was moved to a different Smartium seat that was not at the front, and the legroom was better but now I had lost half my flight and did not sleep. I used to like Asiana and that is why I flew with them again. But after explaining this to them and their refusal to refund the smartium fee, I cannot say good things. If you end up in the seat I was put in you will regret it!

✅ Trip Verified | A330 seats were so good! I'm 180cm but the leg room is so excellent compare to other A330. Hope I can try flying by Boeing 747-400 from Ho Chi Minh soon.

✅ Trip Verified | Flew business class on Asiana Airlines A350. Seats arranged 1x2x1, and very nice cabin with quite neutral cabin colours. Seat is quite spacious, not the very best, but privacy for window seat was good. In sitting position it is good and reasonable range of adjustment. In flat bed it was a little narrow and quite hard - they don't give any form of mattress, softener etc or even a sheet to cover the cushions. The pillow and blanket are definitely very poor, small and economy style. Cabin is kept very hot for westerners.

✅ Trip Verified | The A330 seats are comfortable, I love the 2x4x2 layout since I'm with my husband we seat together at the 2 row. Recline is good. Space is enough. Will definitely fly again with Asiana.

✅ Verified Review | Seat comfort is reasonable for Economy Class however the screen for the IFE is so small that my iPad 3 is bigger. Food wise, it was bleah to meh but palatable. I pre ordered an item for Duty Free purchase for my wife on the prior flight and supposed to collect it on this flight. However, they said there was a mistake made by the FA on the prior flight who helped make our pre order. The response that I got was:" please call us when you reach your destination and we will sort it out." I told them they should try to rectify it on their end and when we disembark. It could have been better managed!

✅ Verified Review | My flight from Haneda to Incheon (OZ177) on 22th October 2016 was operated by A321 airplane. My seat (20E) in economy class was good for me with a wide seat legroom. Moreover, the TV screen and entertainment program were acceptable for the short flight.