Aeromexico

✅ Trip Verified | The seats on the way to Cancun from Mexico City were cramped, and the layout for all the seats was the same - first class and economy were no different. Checking in online from Cancun to Mexico City was a nightmare. First of all, you need the app and to register for their points program to check-in online. After that they gave my wife and me middle seats in different rows (I didn't pay for specific seats). Then I tried to change our seats and had to pay for "comfort" seats (same as economy but further forward) and was bombarded with attempts to sell me First Class seats (same as economy but further forward). When I paid for the "comfort" seats the payment "failed" for unknown reasons and so I tried again and the exact same seats were over double the price! The price increased by over double as soon as my payment "failed" for unknown reasons, and the comfort seats were now more expensive than the upgrade to First Class! Scammers! We'll just sit in different rows to Mexico City.

✅ Trip Verified | Seats are hard as a rock, slanting downwards, permanent butt formations, but have extendable height and wrap around head rests. LCD screen is not user friendly. Seats seem to be wide enough for most passengers. Seat reclines. Aisle requires people to walk sideways to navigate. Insufficient storage, many bags had to be checked at gate.

✅ Trip Verified | It was my first experience on a 9-abreast Dreamliner after having travelled on a Japan Airlines Boeing 787 that features the comfortable 8-abreast configuration. I had an aisle seat (37C), which is a standard economy-class seat. The overall experience was good, however, and even better than expected. On the positive side, the airplane was new, cabin was clean and the legroom was generous. The seat could recline well, slightly reducing the space for your knees at the same time. The IFE system ran smoothly and was user-friendly. There was a USB port and a standard headphones jack. No standard socket was available in the seat, but this was not a major issue in my case. On the negative side, there is obviously the seat width, which forced my left shoulder to be in contact with my neighbour's almost all the time. In my opinion, this should not be the economy class standard that unfortunately is nowadays on the Boeing 787. Aisle width is not generous either, and you could be easily hit by the cabin crew.

✅ Trip Verified | Good leg space and recline on AM Plus seats, an approximate 5-hour flight and was quite comfortable. In-flight entertainment with a big variety of movies and tv series, WiFi and usb power.

✅ Trip Verified | Main Cabin Seat 24A, window. Good recline, good length and good width. I felt quite comfortable. Well maintained leather-type seats. In-flight entertainment personal screen and USB port. Movable arm-rest.

✅ Trip Verified | Standard Boeing 737-800 economy seat. Comfortable, good leg space, good recline. Leather-type. Comfy, got a blanket. Excellent in-flight entertainment. Very good wi-fi. Good and extremely service oriented crew. USB to charge cellphone.

✅ Verified Review | Flying Shanghai (PVG) to Mexico City. For long houl flight seat is very uncomfortable. Leg room average. Seat pitch I think 32 inch. Very hard to sit 16 hours like this seat. Blanket is very small don't cover full body. Headphone also very cheap. Tv monitor 9 inch. Avoid Aeromexico if you fly long houl flight.

The seat doesn´t even recline, It practically moves just a little bit to the back and that's It. At the beginning It feels kind of confortable, but as the time passes you discover that the seats are a small kind of hell. The leg room It is ok, also with the on board entertainment which is pretty good. A 120V output would be a great add on, hope to see that on the brand new 787-900 from Aeromexico, and please, let that seat recline, It is almost impossible to sleep on any Aeromexico airplane because of this.

Without knowing the seat we had was directly in front of an emergency exit, as a result the seat does not recline at all! This is an extremely uncomfortable seat and should be avoided. Airline seats are uncomfortable at the best of times but this particular Aeromexico seat was worse than average. Given that the seat in front does recline and this one does not, the space is further restricted. With the seat in front reclined and this on upright it is also difficult to watch the tv screen.