Singapore Airlines

✅ Trip Verified | I am not sure why they were playing Christmas Carols on 17th January 2025. There were many main-courses but none of them could be described as western, the nearest food item being spicy tuna sandwich or egg sandwich. The TV volume was overwhelming when it should actually have been in silent mode (with subtitles). It is probably the worst airline lounge of all of the airlines that are 4* or 5*. Some customers had PED's on full volume and the place was hardly conducive to a pre-flight relaxing experience. The seating was standard except for a couple of lap-top tables. I expected something better of Singapore airlines so was surprised and disappointed

✅ Trip Verified |   Terminal 2 is not as fancy as Terminal 3 and that is also reflected in the lounge. Terminal 2 being a bit older The lounge is a good size but often very full so not so comfortable in term of noise. Food choice is ok but far below the lounge in terminal 3 There are not enough staff, for example ice cream bowl and spoon runned out. Not enough staff going through the lounge to pick up dirty dishes.

✅ Trip Verified |   One of only two lounges at Phuket airport, there's no real choice. This lounge is second rate - the staff are pleasant but food and beverage options are poor and very limited. Food doesn't get updated regularly it seems. Seating comfort is average and seating seems old.

✅ Trip Verified | My ticket was with Asiana Airlines but as a Star Alliance Gold member I was able to enter the SilverKris Lounge of Singapore Airlines. The food is superb (they were serving chili crab for lunch and a made-to-order bowl of laksa), the bar is well-stocked and well-staffed, the facilities are top-notch , they offer skincare masks for the face and neck). Definitely the best lounge in Incheon T1.

✅ Trip Verified | Visited in June 2023 and the lounge was amazing, there was a various amounts of meals, beverages to choose on. I visited the lounge on dinner time, they had an option of bolognese pasta with cheese, French fries and nuggets, dim sum, prata, etc. Everything is free to grab, all the meals are displayed in one area and you can grab as much as you want. They also had ice cream in the fridge. They also provided wine, champagne, soft drinks, coffee, water, anything you’d like to drink. The lounge was very clean, there was many staff coming to each table, looking if you’re done with your meal so they can clean up the mess and the dishes. The lounge is also very big, bathrooms inside were clean. Showers are also provided, as well as the towel, hairdryer, soap, toothbrush. Be reminded you have to book a reservation for the shower! There was also an area where you could sleep or rest for free. No reservations needed for this one. Wifi was very strong, I could play games, scroll through TikTok, open instagram, text in WhatsApp, etc.

Not Verified | A very busy lounge in the late afternoon. Good food offering, alcohol only available from manned bar and pretty standard. Difficult to get two seats together.

✅ Trip Verified | Wonderful lounge to rest before catching the flight to Dubai. This lounge has improved since the last time I flew with SQ. The lounge was nice and kept clean at all times! I was happy enough with the much and better improved lounge at Changi Airport Terminal 3.

✅ Trip Verified | First time in new lounge, absolutely packed, seating layout is not well thought through here, many 6 seater semi circle bays were taken up by 2 people either lying down to sleep or full of their bags. Other lounger seats with kids lying asleep. Use of space very inefficient. Aircon not working well and Wi-Fi not working. I have been traveling SQ business class for 30 years and this is by far my worst lounge experience.

✅ Trip Verified | Flying with EVA Air, I had the option of Air Canada's Maple Leaf Lounge or Singapore Airline's Silverkris Lounge. I decided on the latter, based on my high expectations of SA. However, I was warned it can get crowded. There was no smiling welcome, but a polite gesture towards the entrance. My first reaction was how small the lounge was, considering it shared it with other airlines as well as two night flights that evening with Singapore Airlines. There was a variety of seating options, tightly spaced restaurant style dining tables, lounge chairs, stools and a few cubicles, but which did not offer any privacy. One side of the lounge had a view of the apron with aircraft in their air jetties. Within half an hour of my visit, the place had got so crowded, that one had to share the seating where others were grouped and chatting. This prompted me to head to the tiny bar which had four bar stools. The drinks selection was limited, but a friendly barman made all the difference, and he was grateful when I showed him how to make a Manhattan cocktail for me. This opened up a chat and along with a few other fellow passengers who gathered standing around, and engaged in small talk, which helped to pass the time pleasantly. One passenger did complain when asking for champagne, was offered only prosecco! When I commented on how busy the place was to the barman, he replied "it can get a lot more crowded than this". There was a nice selection of finger food and salads, elegantly displayed, but small items of hot food - vegetarian noodles, chicken curry, pasta and boiled rice. I loved the little freezer filled with tubs of chocolate ice cream too. The toilets were basic, and although clean, there were no toiletries whatsoever. With all the praiseworthy reviews about Singapore airlines, one expected the lounge to reflect that glamour too. Sadly, while all the basic comforts were adequately provided, nothing outstanding helped to enhance the experience one expected. The lounge layout itself felt too crammed and no quiet areas to relax in. Perhaps too many people in too small a space.

✅ Trip Verified | Could use this lounge normally only accessible to Business Class and PPS Members, as the SQ Gold Lounge was still under renovation. Very impressed by the new concept, though seating can be a challenge during peak times. There is a good food and drinks selection and a nice perk is a full serviced bar for cocktails.