China Southern Airlines

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 28 reviews
5/10
4 star Skytrax Rating
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4/10

"the lounge is spacious"

(United States)

The lounge is spacious - about 30-40 seats. The sofas are comfortable and the room is clean. A refrigerator is stocked with 8-10 different types of beverages. The food is more a brunch style with several Chinese style breakfast items and a few western style lunch options. I was not hungry that day and I only tried the breakfast porridge and dessert cake. They were both good. The internet is fast with good signal strength.
AirportDalian Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"quite basic no frills"

(United Kingdom)

Quite basic no frills. Breakfast is poor staff are not friendly. Seats are ok if I had to spend a long time in this Lounge I would not be happy.
AirportGuangzhou Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"peaceful spacious good airport view"

(United States)

It's peaceful spacious good airport view. Friendly and courteous staff escort you from entry had a nice snack dinner took a 30 minute nap and attendant woke me for boarding.
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"the food was excellent"

(United Kingdom)

My visit was from 1900-2200hrs. At that time it was not crowded and the service level by staff and the food was excellent. Quick tip - On arrival at the lounge book the Clairol 15 minute massage or facial this is free. All in all a very good experience.
Lounge NameSkyteam
AirportLondon Heathrow Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"staff were very helpful"

(Japan)

I and my husband travelled from LA to Tokyo via Guangzhou on last week. Their lounge is one of the best lounge we have been in. The staff were very helpful. We could spent a good time in classy place.
AirportGuangzhou Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"very comfortable both upstairs and downstairs"

(Canada)

Beijing-Brisbane via Guangzhou in C class. It looks really amazing very comfortable both upstairs and downstairs. I also had a shower It was the best shower room at airline lounge. Boarding information behind mirror - wow really impressive. But the service at this lounge is just not up the standard. Staff cold and not helpful particular the chef. He was rude and unhelpful I ordered some dumplings on the menu but until my flight start boarding I did not see dumpling anywhere. All in all great facility but unacceptable service.
AirportGuangzhou Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"friendly staff and so comfortable"

(China)

Fantastic lounge good food reasonable selection of drinks friendly staff and so comfortable. They even a have large screen TV with one area set out like a cinema for those long stays and they staff are always on hand to find you a movie in English or Chinese. Could not complain about anything.
AirportXiamen Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"staff can be attentive"

(United Kingdom)

Nothing to write home about. No windows for viewing limited choice of food (packed crackers etc.) and drinks (instant coffee). Recently enlarged to create more space and seats making it a bit more comfortable but in peak hours still busy. This is also due to airport or airline staff using it to invite friends in. Also no wifi available just some PC's for general use (mostly occupied). No showers I have noticed. Staff can be attentive (depending on individual style) but English remains an issue with most of them. There is a first class lounge 50 meters away but it never seems to be open when I am around for catching early morning flights (9 am)? Compared with the domestic lounge at the same airport the international lounge is not up to the standard.
AirportGuangzhou Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
21 to 28 of 28 Reviews

China Southern Airlines Photos

China Southern Airlines is a state-owned airline and a member of SkyTeam alliance. Its main hub airport is Guangzhou Baiyun Airport, the airline operates more than 600 passenger aircraft, including Boeing 787, Boeing 777 and Boeing 737 and Airbus A380, A330, A321, A320 and A319. China Southern Airlines fleet is ranked the largest in Asia and the fifth largest in the world.

FIRST CLASS

A380 is equipped with eight private flat-bed suites. IFE is via a 23-inch flat-screen LCD TV. Boeing 787 and A330 have 4 cocoon seats, and IFE is via a 17 or 19-inch LCD TV.

flat_seatsFlat bed seat / suite
power_iconIn-seat &/or USB power
No WiFiOnboard WiFi
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas / Sleepsuit
AmenitiesAmenity kit

BUSINESS CLASS

A380 seats recline to a full flat bed. IFE is via a 15-inch flat-screen LCD TV. Boeing 787 / A330 seats recline to full flat bed with 2x2x2 cabin layout. IFE via 15-inch LCD TV.

LONG HAUL
flat_seatsFlat bed seat
power_iconIn-seat &/or USB power
No WiFiOnboard WiFi
AVODAudio / video on demand
DiningOn demand dining (*not all flights)
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas / Sleepsuit
AmenitiesAmenity kit

ECONOMY CLASS

China Southern Airlines cabin/seat layouts can be viewed on the Seat Map in menu below.

Seat pitchSeat pitch : 31-33 ins
Seat widthSeat width : 17.2 - 17.5 ins
No WiFiOnboard WiFi
power_iconUSB power (*not all flights)
AVODAudio / video on demand
DiningComplimentary meals
WinesComplimentary beverages & wines
SleepingPillows & blankets

LOUNGES

At Guangzhou Baiyun Airport, premium customers have use of the China Southern Airlines First and Business class lounge.

Lounge SeatingExpansive seating options
Lounge showersShower rooms
WiFiLounge WiFi
Work StationsWorkstations / business area
power_iconCharging facilities
AVODTV facilities
DiningBuffet & Noodle Bar Dining
WinesSelf service bar
SleepingBedrooms
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SEAT MAPS

View aircraft seat maps for China Southern Airlines fleet. We have provided you a direct link to China Southern Fleet information page, where the most up-to-date information should be available.
» View Seat Maps

IFE

China Southern Airlines provides 600+ hours of entertainment programs on newest aircraft where audio/video program systems are installed.
» View latest IFE Guide

ONBOARD DINING

First Class entrée dish

Business Class beef noodle soup

FIRST CLASS : REVIEW

A modern Boeing 787 with comfortable flat bed, nice comfort attributes and amenities, reasonable IFE, attentive and friendly staff../

» Read the Flight Review