Yaounde Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 3 reviews
3/10
No Skytrax Rating
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3/10

"worst obstacle course I have encountered"

(Germany)

Trip Verified | Yaoundé Nsimalen is the worst obstacle course I have encountered. Not content with the regular three hurdles of check-in, passport control and security, airport authorities have added multiple stops with random officials asking to see this or that document. It starts at the airport entrance, where you are required to show your ticket to enter. Before reaching check-in, your passport is taken from you and you are required to produce the visa for your flight destination, even though you may be stuck in the queue some distance from his desk. The journey from check-in to security involves filling in a departure form (available from an unmarked desk), producing proof of yellow fever vaccination (even though LEAVING the country), then showing boarding card and passport to another random official. Security is inefficient and random. Passport control involves waiting for a passport official to turn up (often only one booth is occupied). Once you´re through, you´re not done: you will be asked for your passport a couple more times, as well as your boarding card. There is a small restaurant on the air side, but little prospect of accessing it, since it would mean negotiating the dragon at the gate entrance again. On the positive side, thanks to the friendly Brussels Airlines staff member at check-in, who made all the difference in an otherwise frustrating experience.
Experience At AirportDeparture Only
Date VisitSeptember 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
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3/10

Yaounde Airport customer review

(United Kingdom)

Yaounde is extremely disorganised and dysfunctional. It's hot and humid and there is no A/C. Upon arrival all flights exit through one security area. At this point a lady from the Ministry of Health stops random passengers checking their Yellow Fever certificate. At the customs desk lines form for visa stamps this is extremely slow. Getting baggage out of the airport is also chaos as airport staff want to check baggage tags against passenger. Again not everyone is stopped. I wouldn't recommend a taxi there are a lot of touts. Departure is equally frustrating no clear signage so always confusion. Need to pay a departure tax. Then you go to a window in the departure hall and give the CFA to a woman who will stamp your ticket. After this you need to fill out a departure form and have your passport stamped. Once you arrive at your gate your hand-carry luggage is hand checked as are you. Then you can proceed to your flight. There are no announcements so make sure you know where you're going! Not the worst airport I've been to but difficult all the same.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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3/10

Yaounde Airport customer review

Yaounde airport is remarkably large clean and well-organized for a central African airport with so little traffic. Immigration is a bit confusing because they want to see your Yellow Fever card before passport control and they ask in French. but after figuring that out Passport and Customs are easy with minimal lines. Little bit of a mob coming out and I always recommend arranging for one's hotel or host to have a driver to meet you in a country like this. Departing through NSI is very confusing. Unless you are a diplomat you have to pay a CFA10000 ($40) departure tax. At one end of the ticket counters are a couple of guys behind a ticket counter who are actually exchanging dollars/euros/francs etc for CFA's. Then you go to a window behind them to give the CFA10k note to a woman who will stamp your ticket. Then you can pass the first control to go upstairs to the gates. Someone inspects your carry-ons for size and number before you get to Passport Control. After ppt control you're stuck with little or no shopping and a small bar. My flight on Swiss arrived on time but left 50 minutes late because it took so long for ground grew to load cargo and by the response of the airport staff that was normal. No announcements nothing. Security very tight with hand checking of all carry ons after x-ray. Still everyone professional and did not seem dangerous or seedy.
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