Tokyo Haneda Airport

Customer Reviews

5 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 81 reviews
5 star Skytrax Rating
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Tokyo Haneda Airport customer review

(United Kingdom)

Most impressive. As a Brit using this airport on my annual visit to Japan I perhaps see Haneda from a non-Japanese perspective and I'm impressed. Huge high-ceiling check-in hall divided between JAL & ANA which plenty of helpful staff on hand. Arrived on a Monday morning at 0630 with standby tickets and luggage hoping to still make a 0720 flight. Would you like the 0655 instead sir ? No problem ! Try that at for example LHR T1 ! Handling the boarding of 500 + passengers onto a domestic configured 747 or 777-300 is a model of efficiency and easily done. Speedy luggage retrieval on arrival here with my bag marked fragile given personally to me. Loads of shops and eateries on levels 4 & 5 love the roof-top " Birds eye " aircraft (and Tokyo harbour) viewing weather permitting. So many other nice service touches as well like the flight display boards showing if a flight is full and the expected weather at arrival airport. Good ground links as well express coaches operating frequently to important areas in and around Tokyo. All in all - a very nice airport.
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