✅ Trip Verified
| Haneda may not be the biggest airport, but the combination of cleanliness and friendliness is what makes this my favourite airport in the world. I also prefer Haneda to Narita for its proximity to Tokyo via Airport Limousine and public transit which is integrated with the international terminal building. My only criticism of the facility itself is the lack of coin lockers prior to security. Having a Lawson/FamilyMart/7-11 inside the departures area would be a nice feature to consider as well, but I am already quite satisfied with the convenience stores prior to entering security. However, this time in immigration was unpleasant. I have been to Tokyo before for vacation multiple times, and every time, I have had a smooth experience with security and customs. I am respectful to everyone and I always re-read the rules and regulations before travel (rules can change). I also have no criminal record and all my visits have been problem free. This time, an older male officer was just unnecessarily aggressive in asking me if I had undeclared cash and other prohibited items. I said I had none of those and that I also knew the contents of my luggage. Then he pulled out a binder and kept pointing towards pictures of fake credit cards, undeclared cash, or bullion and asked me again. I said no, no, and no. He then went through my luggage and even checked the interior walls. Obviously he found nothing, and seemingly disgruntled by that, he handed me my passport and did not say a word. I understand that officers have a challenging role in keeping the country safe and I have the utmost respect for them. Overall, Japan is better because of these people. However, I have been searched at this airport before and every time was actually a pleasant experience. By following the rules and responding to questions politely, I have always received polite service at this airport. I have no problems with being searched, but having a scowl on your face and asking the same questions over and over will not magically change the contents of my luggage and land you the drug bust of the century. All in all, I hope that my experience is just a rare occurrence because I really enjoy Haneda and visiting Japan in general.