Svalbard Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 2 reviews
7/10
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7/10

"after the waiting area is nice"

(Spain)

Trip Verified | Is a small airport, clean, in the most northern part of the world where you can reach like normal tourist. The walking to/from the airport is always in a open space, not airport finger, be prepared for temperatures below 0 9 months of the year. The baggage claim is in normal time, no so slow, but no so fast. There are taxi to the city center and the bus waiting for all passenger. There are two bus with different routes, you need to ask which one is for the your hotel. The new security check point for taking the airplane is getting a little bit slowly, but after the waiting area is nice, the same like in many years, the store is nice and the staff is great.
Experience At AirportArrival and Departure
Date VisitApril 2022
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
6/10

"struggling to cope"

(United Kingdom)

Not Verified | Apparently the world's most northerly airport. Rather informal as you might expect, but struggling to cope with the surge in tourism to Svalbard/Spitsbergen. Predictably every arriving flight (there are about 4/5 a day at this time of year, amazingly) from either Oslo or Tromso is turning straight round and going back - no surprise 'cos there really isn't anything beyond LYR. But this means that the same staff who are supposed to be doing check-in for departures are also coping with the arrival, luggage queries, etc. Add to this a shared arrivals/departures hall and a very modest security screening provision, and you get endless and confused queues, frustrated pax etc. As and when you finally get airside the departure gate hall is surprisingly spacious and calm, with a little cafe etc. The only advice is to keep calm. It's in no-one's interest to leave you behind, as that would only add to issues on the next flight, and in our experience, despite the apparently endless queue and slow processing (many passengers are transferring at Oslo so that adds complexity) everyone got on the plane and we left on time.
Experience At AirportArrival and Departure
Date VisitJune 2018
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes