| On arriving, travelling with my Trini wife and child, I was met with a substantial queue to immigration. There was this very empathic and helpful immigration lady ushering people along. She saw our plight, along with other families with children and expedited our movement through immigration. On return, at check in, this positive attitude to assisting passengers was also evident with the handling clerk (we also had an internal Caribbean flight during our stay and the check in staff was exceptionally helpful, as we had left an important document at our accommodation and had to get a copy whatsapped over). My only criticism is the system whereby a trolley is available free from the baggage area, but you are only permitted to use it as far as the entrance/exit to the airport, after which one must either carry your baggage to the transport or pay a trolley porter $8 US to move your baggage perhaps 20 meters. It's nice that in the Departure Lounge one can obtain such essentials as Royal Castle Pepper Sauce and Mudder in Law Chadon Benni pepper sauce. It would have been nice to see a fast food outlet in the departure lounge itself, though some people had little difficulty bringing food through from the food court by the entrance. Security was efficient, no issues there. Loud speaker announcements were entirely incomprehensible and impossible to understand (this must be a trait in airports).