Probably the worst experience in modern travel can be had at Norwich Airport. I fly on business regularly through Norwich and have done for almost 20 years. Check in staff are often rude and spend more time chatting and discussing the previous nights clubbing events during checking in passengers. Compared to all other airports I experience regularly worldwide it is the only Airport which applies a supplementary fee (now £5 per person) which is not advertised until you arrive at the airport. If You do not pay the 'Airport development Fee' you WILL not be allowed to go through to departures whether domestic or international. For this fee you obtain the privilege of a single choice of Cafeteria (with extortionate costs for food and drinks) a single Bar a single shop and toilet. Parking fees - you get 5 minutes drop off time (which i'm told will be reduced to 3 mins in Jan 2009) in the short stay airport only and if you exceed this must pay a £1.50 fee and any other time is again extortionate.