Long Island Macarthur Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages N/A
Airport Staff 12345
Customer rating from 8 reviews
8/10
No Skytrax Rating
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10/10

"Courteous and friendly staff"

(United States)

Not Verified | Courteous and friendly staff. Flight left early by about 10-15 minutes, when it was confirmed all planning to fly were on board. Crew was great. Seating was great.
Experience At AirportDeparture Only
Date VisitApril 2018
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
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10/10

Long Island Macarthur Airport customer review

(United Kingdom)

Islip to Baltimore with SWA. A hidden gem in the NY area for local flights terminal is clean and spacious with good facilities all round. A much better option than the scrum at JFK or LGA particularly if you are out of the city and have a rental car.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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5/10

Long Island Macarthur Airport customer review

ISP is an excellent alternative to LGA JFK or Newark! I've flown out and in to there at least 10 times and I have never been delayed! The makeover they gave the airport is great too! It would be nice to see ISP expand a little bit with some more airlines going out of there.
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Long Island Macarthur Airport customer review

While it is beyond the reach of New York City taxis ISP is five minutes away from Ronkonkoma railroad station in turn a 1h20m train ride to Penn Station. This may seem very inconvenient for Newyorkers used to La Guardia airoport but it isn't so bad if compared with JFK. The airport is small and efficient. There are little or no delays on the ground. This field is used primarily by Southwest as its gateway to New York. Southwest partner ATA is another visitor while some legacy carriers only offer regional service to their respective hubs or focus cities. For those passengers who don't like turboprops be advised that Piedmont Airlines operates from this field with DHC8s for Us Airways express while Colgate uses tiny Beechcrafts on flights for Usair express and Continental (I find those tiny planes charming but many passengers complain). Overall a very pleasant passenger oriented airport.
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Long Island Macarthur Airport customer review

Very nice airport closely situated to New York City and very convenient for all travelling to/from Long Island. Decent selection of shops easy to navigate and not crowded at all when I flew threw both times. Local hub for Southwest airlines.
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Long Island Macarthur Airport customer review

Just recently MacArthur Airport here in the middle of Long Island recieved a makeover. The makeover included a big new concourse added terminals and new concessions. Its beautiful! It is a big relief to see the airport go from old and small - to new and bigger! The new concourse was built and is now primarily owned by Southwest Airlines! The layout of the airport is very simple and easy to navigate! As soon as you walk in the main entrance you can either make a right to get to the check-in counters or make a left to get to the carousels and pick-up a friend that just arrived. Security is fairly fast. There are a number of concession stands as well as souvenir shops located before & after the security check-point. The following airlines service MacArthur Airport - some of the airlines may use a codeshare partner for some flights. Southwest Airlines Delta Connection Continental Express US Airways express Brand new concourse terminals & concessions!
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Long Island Macarthur Airport customer review

The addition of the new Southwest wing has been a good improvement for all those who enjoy flying on this airline. Flying out of this airport has been very convenient because of its' location for many Long islanders especially those living in Suffolk and eastern Nassau counties. The one drawback to the Southwest facility expansion is the distance from their new gates to the baggage claims area.
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Long Island Macarthur Airport customer review

A great airport only one hour from New York City that is still a secret! A major stop for SouthWest it is a welcome relief from the congestion at La Guardia or worse JFK. Nice new buildings with convenient parking for locals or access to a train station with links to all of long island and NYC.
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