Ljubljana Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 29 reviews
7/10
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8/10

"very practical for passengers"

(Slovenia)

Not Verified | Ljubljana airport is very practical for passengers and all procedures are carried out quickly. There are not many flights and passengers in the morning, so the experience is even better. The employees are professionally friendly, but not much more (very, very few smiles). In the duty-free shop, some Croatian products are offered as Slovenian ones, which is probably an unintentional mistake. The coffee at the bar is excellent. The toilet, which was otherwise clean, smelled of nitrogen compounds, probably due to insufficient or absent ventilation. In the waiting room in front of the bridges to the plane, at least some of the otherwise comfortable seats were torn. It was also possible to see through the windows into neglected, closed, and abandoned rooms, which they probably do not know what to do with. The airport is a very important point of entry to my beloved country, so even some seemingly trivial carelessness is out of place.
Experience At AirportDeparture Only
Date VisitNovember 2023
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"fast entry procedure to the country"

(United Kingdom)

Trip Verified | Ljubljana Airport has undergone a major update over the last few years and has increased in size quite substantially. Line of sight signage is good making navigation around the airport very easy. Arriving from a Schengen country results in a very fast entry procedure to the country. Departing was also a breeze with very friendly and efficient staff, we were checked in through security, customs and in the lounge in very short time. Waiting area's are comfortable and duty free shopping and other outlets well staffed and spotlessly clean.
Experience At AirportArrival and Departure
Date VisitSeptember 2022
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

"overall a good airport"

(United Kingdom)

Not Verified | Lovely airport, amazing views of the Alps. Check-in was ok. Wizz airline desks were poorly managed with long ques but the rest of the airlines seemed fine and so was security. Shops were a bit lacking but overall a good airport.
Experience At AirportArrival and Departure
Date VisitAugust 2019
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

"Excellent little airport"

(United Kingdom)

Trip Verified | Excellent little airport. A bit tired cosmetically but everyone was friendly and everything worked seamlessly. Don’t rush through security unless you’re desperate to look at aeroplanes as there’s not much else to do. There’s a little smoking box that takes 4 people after security next to gate 4 upstairs. It’s free and the ventilation works well.
Experience At AirportArrival and Departure
Date VisitOctober 2018
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
2/10

"Avoid at all costs"

(United Kingdom)

Not Verified | Terrible airport - could not check in for ages and nowhere open to eat or buy food/drink until we had gone through security. The food available after security was ridiculously expensive and tiny portions. We got our water filled up but the woman told us she wasn’t supposed to allow people to have free water and when I pointed out the cost of plastic bottles on the environment she said that the airport didn’t care about that and just wanted people to spend as much money as possible. Avoid at all costs, Slovenia is an incredible country but I would advise coming via Croatia, Italy or Austria instead!
Experience At AirportDeparture Only
Date VisitSeptember 2018
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"Avoid at all costs"

(Slovenia)

Unverified | Avoid at all costs! This used to be a reasonable airport, nothing special but at least flights were punctual. This seem to have degraded in the last couple of years. Queues at this airport resemble a rock concert. I have been to many airports around the world but have never had to wait 2 + hours for a simple baggage check (and, sadly, this is the rule rather than exception). Flights are almost always late and frequently cancelled. Absolutely no care for passengers' itineraries. If you are planing a trip, try to avoid this airport, particularly if your itinerary involves connecting flights.
Experience At AirportDeparture Only
Date VisitSeptember 2017
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
10/10

"very laid back and friendly experience"

(United States)

Verified Review | Upon leaving Europe back to Los Angeles my flights had me departing LJU to connect at CDG for my flight to LA. For some reason my travel agent had booked the two flights separately under two different confirmation numbers. while in Slovenia I had called the airline, and even the hotel's concierge did as well, and we both found out only the gate agent can make sure and both flights are listed as one continuous trip, mainly for the sake of routing checked luggage all the way through. The gate agent, with the assistance of a co-worker easily got this done and I was only charged $35 for an extra checked bag (my initial flight was in economy, while my connecting flight was in business. Thankfully both flights were on the same airline, in the end everything went smoothly. Upon arrival at LJU I was amazed how much of a small town airport feel it had. You could walk through the entire airport in 15 minutes. There were only about four check-in/ticket windows and no one was in line. Proceeding to security there were about three rows to enter through, and once again, no one else was in line. My time initially at check-in took about 10-15 minutes (to get my flight/s worked out and to pay the extra checked bag fee) and then within ten minutes I was through security and enjoying a drink near my gate. A very laid back and friendly experience. Sort of a calm before the storm I would have at CDG in three more hours.
Experience At AirportDeparture Only
Date VisitAugust 2017
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"arrival process was quick and professional"

(United States)

Unverified | LJU is a small airport, offering all the necessities to provide a quality trip experience. I travel often, and always appreciate the smaller, convenient airports. The arrival process was quick and professional. The departure was also quick, with friendly staff at the counter. Compared to other European airports, I add LJU towards the top, mainly due to it's size and easy access to restaurants and gates, and also for the convenience of shuttles and buses directly outside the terminal. It appears to be a well-run operation.
Experience At AirportArrival and Departure
Date VisitJune 2017
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
4/10

"main part is outdated"

(Switzerland)

Verified Review | Ljubljana is a small airport with short walking distances but the main part is outdated. Where almost all Eastern European airports have updated infrastructure, Ljubljanas terminal is more than 40 years old. There is not much to do to kill the time except a wellworking and fast WIFI. Small add-on with 4 jetbridges was built in 2007 and thats the only part of the airport which matches worldwide standards. In morning and evening rush hours, there is long security lane queues and lack of seating space at the Schengen bus gates. After standing there, the standing continues at the bus which is used for gate to aircraft transfer. Adria's CR9 take 86 passengers and where other airports use 2 Buses for 86 pax, in LJU you get squeezed into one in summer without air conditioning.
Experience At AirportDeparture Only
Date VisitApril 2017
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
9/10

"memorably pleasant and stress free"

(United States)

Very rarely have I been able to go through an airport with such quickness as Ljubljana. It is a small compact airport and does look cramped with shops and airline counters. There are clear signs in English. A bus awaited us on arrival to take us into the airport terminal - very short ride. I was out of the building in less than 2 minutes. The departure was similarly fast. Even with the security check which involved taking out your computer and liquids - I was at the gate in just 5 minutes though several flights were scheduled over the next hour. Immediately after the security check is a large duty free shop carrying the usual products and a small selection of Slovenian items. There is also a small coffee shop selling basic fayre. The gates are right in front though a flight of stairs leads to a few gates upstairs where the larger planes board. Large glass panes lets you gaze out. Enough comfortable seats around including several "massage seats" which could be activated by euros. A modern easy to get on and off bus took us to the aircraft located off the terminal building. The beauty of the airport's setting - ringed by mountains - could be glimpsed from the large windows of the bus on the short ride. All in all, a memorably pleasant and stress free airport experience!
Experience At AirportArrival and Departure
Date VisitJuly 2016
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
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