Lima Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 49 reviews
4/10
No Skytrax Rating
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2/10

Lima Airport customer review

A rather pleasant airport except that after check-in and standing in line for 5 minutes without warning you get stung with a 31 USD airport tax payable in cash only in either dollars or sols. As I had neither (I had used my last sols to pay for the taxi) I presented them with euros or my credit card and ordered them to choose. Once the line of people behind me became too long they finally accepted the euros. For heaven's sake Peru isn't an American state and why won't they take credit cards when practically all restaurants in Lima take them? Shame really as the rest of the airport is quite pleasant. Immigration and security lines moved smoothly without delays.T
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5/10

Lima Airport customer review

As someone who has flown in and out of Lima's Jorge Chavez International Airport every other year for the past nearly three decades I can say that JCIA has improved dramatically. Jetbridges have been installed food and shopping options have increased dramatically the first airport hotel in South America opened and cleanliness and visual aspects have increased. The customs have also gotten much better. Before it took about 1-hr to get through but the last time it took less than 20-minutes. Renting a car at JCIA has also improved dramatically as signage is better (not the best) and the location of the car rental park has moved into a more smarter location (away from the hotel and chaos of the major entrances/exits).
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4/10

Lima Airport customer review

Jorge Chavez International airport has improves a lot since the last time I travelled. Clean. modern with a lot of services inside the airport. The international gates are well organised. You just get out of migrations and you have a large hallway with all the gates to your right. They have just put new gangways for the first time in Lima so it was a good experience walking to the plane. . The thing I don't like the management of Immigrations they are very slow few people checking the documents.
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Lima Airport customer review

This airport made me never want to fly to Lima again. Immigration was horrible - there were 7 officers for God knows how many people - I was fortunate enough to be "near" the front of the line - it only took about 30 minutes to get through. By the time I reached the officers I looked back and literally could not see the back of the line - it stretched out through a door and around a corner into another room. After going through immigration and customs I felt like I was in an aquarium: there were probably about 1000 people standing all around - including above - looking down on the arriving passengers. Once outside the pick-up/drop-off area was totally chaotic and traffic barely moved. Unlike other international airports I've been to arrivals and departures were in the same place. A double-driveway or ramp could fairly easily fix the problem. Having flown from Santiago where everything ran incredibly smoothly Lima was a bit of a shock. Finally the cash airport tax is irritating - almost everywhere else it's included in the ticket.
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Lima Airport customer review

LIM has undergone radical transformations in the last few years and now looks like a modern airport in any part of the world. There are all the amenities a traveler could need (except the fact that only one bank has the monopoly on all ATMs there). Lots of shops and restaurants before going through controls. Inside the passenger only area there are lots of shops but limited food options. A new four-star hotel has just opened right outside the terminal but within the airport complex. There are taxi stands in the luggage collection area (expensive) and as you exit that area. Green Taxi posts fares for the different parts of the city and I usually take them. If your hotel is picking you up someone will stand at the arrivals area with your name on a sign. I would not take a taxi I didn't know or off the street there. Leaving the airport lock your doors make sure your luggage is locked in trunk and keep handbags or other carry-on items you bring into the taxi on the floor under your legs as the aiport is in a sketchy area and sometimes break-and-grab robberies take place (especially since many international flights arrive in the middle of the night). The main fault with this airport is how long it can take to get through Immigration (although I read they were improving the system) and the long lines you sometimes have to pay the airport tax. My feeling is that if they are asking you to pay money for using the airport they should simplify and expediate the process. Last time at LIM I waited 20 minutes to pay my USD 30 airport tax.
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Lima Airport customer review

LIM has come a long way from what it used to be. Arrival into LIM is quick - you disembark and you walk a shorter distance to get to immigration. Priority luggage is separated in its own section. Several announcements keep you informed about security flight info and transport. Customs is pretty easy you press the button and if green you go - red you put your bags on an x-ray no more extensive searches. Departing LIM was just as easy there are plenty of premium check-in counters. I was able to pay the departure tax at the check-in counter. X-rays are quick and staff polite. The lounge is very modern and comfortable. You will find several restaurants bars duty-free galore and inexpensive prices.
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Lima Airport customer review

Jorge Chavez International airport has improves a LOT since the last time I travelled. Before Some areas of the airport were often dirty but know they have retiled most of the mezzanine and the first floor. The international gates are very well organised. You just get out of migrations and you have a large hallway with all the gates to your right. It is impossible to get lost. They have just put new gangways for the first time in Lima so it was a good experience walking to the plane. Befor you has to walk to it and when the new terminal was in construction you had to get to the aircraft by bus. Apart from not having a good view of the only runway open to public (people who aren't passengers) the airport is doing very good.
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Lima Airport customer review

I agree that while most people think US$28+ is a bit expensive most of the airports allow companies to include that tax in the value of the air tickets so you don't notice it. It would be a good idea for the people in LAP to allow such thing. That way you could pay the tax with your credit card along with the ticket and earn some miles. Now regarding the terminal one of the things that I regret is that the jetways are solid. I would have prefer ones with glass walls like some of the ones that they have in GRU. It is quite spectacular that way. I also agree that deplaning in the tarmac was quite faster but what can we say - it is the pace of progress. Last time I was there in February 2005 and there still was some work to do. I am looking forward to my next trip to Lima to check the finished work. At least of this stage. The second stage will mean the construction of a second runway but that will probably be activated by 2008-2009.
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Lima Airport customer review

Flew into and out of Lima twice 25th March and 30th March. A very modern airport with work still going on. Very clean and well kept tiolets were immaculate and smelt clean too. Spacious and bright lots of comfortable seats overlooking runway. Very professional staff who are keen to help and were extremely polite. Airport tax not a problem although I wasn't expecting it $28 to fly to Rio de Janeiro and $4 to Cuzco. Had to have a yellow fever jab to fly to Rio although not visiting the jungle area. Varig airlines wouldn't let us on without a certificate. Our fault as we thought we didn't need it as we were not going into the jungle area. But the medical centre at the airport was clean and efficient and we were back at Varig's desk within 20 minutes. Check in early! If we were late this could have been a problem. Got searched by customs two men travelling together are a target but staff were thorough and again extremely polite.
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Lima Airport customer review

The US$ 28.10 departure tax is not so bad relatively speaking. Departure taxes are fairly common at international airports. They’re often included in the ticket though and so most people do not realize they’re paying them. Any round trip to or from the U.S. will cost you about US$ 50.00 in various taxes and fees totally unrelated to the airfare itself: “Passenger Facility Charge” “US Departure Tax” “Sept 11th Security Fee” “US Immigration Fee” “US Customs Fee” “APHIS Fee” “US Arrival Tax”.
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