Lima Airport

Very bad experience with Lima Airport, starting with transfer when you have to collect your luggage despite checked luggage to final destination (airport rules, not airline). Very unfriendly staff, foreigners bad treatment comparing to local, no english spoken. And wifi access only for 10 minutes.

Ah, Lima Airport - these folks really need to look at their capacity issues with this single-runway. Thankfully, Lima is located in a warm climate which allows for bus-boarding from the main terminal - however, with the number of passengers they need to look at how to make this airport more suitable for future passenger growth. Make sure to collect your baggage - transiting passengers need to get your bags from carousel and then re-check with your airline in order to make sure your stuff gets to your next destination. Very little seating located at the gates. I ended up parking myself upstairs at their food court (which is actually clean and nice). What I personally don't understand is this - with the ubiquity of technology in South America and everyone having smartphones glued to their ears and hands - install some self service kiosks so passengers can get their boarding passes without waiting. Overall, my experience is that 'Customer Service' is lacking in most of South America.

We started the day in Cuzco, and connected via American Airlines in Lima. We had to change planes from LAN to AA, so we had to leave security and re-check in at the gate. WIth a four hour layover, there was no where to sit, and no agents to check you in. People sat on the floor, and before you knew it, were four-deep against the wall. Security would walk through on occasion, but no one was able to answer questions about when the agents would show up. We had business class tickets, but when the queue finally was set up, there was little to no indication as to where that line started, which resulted in some midwesterners mouthing off to us as we moved into the business class line (probably due to the same frustration we were feeling). About an hour later we finally made it to the front of the business class queue. All in all, I've travelled to more airports than I can count internationally, and this airport was by far the worst. The comments about the water (purchased post-security, pre-flight) are true - they won't let you bring them on the plane. The road traffic to the airport is awful. Give yourself plenty of time and be prepared to mingle with strangers as you wait for the agents to show up and set up the queue locations. Sadly, it was a horrible last memory for a great country to visit and tour. If I never fly through Lima again, it will be too soon.

This airport is excellent I have never seen public bathrooms so clean everyone greets you with a smile and they are so helpful. everything went smoothly. The rental car location is so handy and everyone is there to help you. Looking forward to going back this December.

I think it's got pretty fine features but it's too small for the amount of passengers it handles. Try to have at least 4 hours between int. flights you may require them but if you don't there are plenty of things to do and eat!

Generally ok. Starbucks variety of cafes and fast food restaurants. But one major annoyance: when we passed security we bought a couple of bottles of water only to be told later on we could not bring them on board the plane! Never heard that before. I have flown from many airports and you can typically not bring water through security but it is ok to bring on board water you buy after having passed security. We and many other passengers were dumbfounded. If this is the policy they should have signs to that effect in the shops.

When I visited Peru this airport was my main hub. I flew in and out of Lima 6 times in a 10 day period including to and from the US. While traveling domestically within Peru everything was relatively uneventful. Lines were not bad and we got to our destinations on time. The final time arriving at that airport in order to depart back to Miami was a challenge to say the least. We got there around 7 or 8 pm for our flight that was departing around 10.30pm. This airport is very small to be an international airport and there were passengers everywhere. Security is a joke. The way my bags were searched was unprofessional. Everyone had to wait on ticket agents. We were still waiting to check our luggage when our travel agent came over to our group and whispered that our group was being divided up to get back to the US. There were only 16 of us in our group so I knew there was a major problem. We got our tickets without complaining and walked to the gate. Got to the gate and was told our flight was delayed. Waited a couple more hours and it was around 1 am. That's when we were told to get on the plane as quickly as possible when our seats were called stow the bag and sit. I must say I saw complete order and compliance and we all got our seats in record time and as soon as our seatbelts were on we were pulling out of the gate. We flew LAN/American by the way and they are fantastic. I've been to international airports worldwide and this one definitely stands out in a negative way.

I have been flying all over the world and consider LIM airport one of the best airports in the world. Although a very busy airport they are very well organised. Quick check in fast immigration and security checks. The airport is kept clean at all times. Baggage handling very quick. Very friendly staff and it's very easy to find your way around the airport. Nice and clean catering facilities shops and superb lounges. I've flown around 30 times from Lima airport up to now.

Not a bad experience with good catering facilities and clean waiting areas. Transited LIM 3 times in the past 2 weeks - I found there to be not too many queues efficient immigration and customs processing not particularly friendly staff but where do you ever find them in airports these days.

This airport looks like any other modern airport but not up to standard. I was told my bags would be checked through from Lima-Miami-New York-Dublin (all the same carrier). When I landed in Miami I saw my bag by chance on the carousel and luckily took it through myself otherwise it would have been left behind. There are only ever 2 toilets each time you go to the bathroom (most airport bathrooms have about 16). We bought 2 expensive bottles of water after security to bring on our long 7 hour flight only to have them removed before we boarded the plane (to Miami). "No liquids" is what they told us even though these were bought in airport departure lounge? They didn't warn us of this before hand at check in or through the first security. That was a waste of time and money.