Kota Kinabalu Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 12 reviews
5/10
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Kota Kinabalu Airport customer review

Arrived here first on a Air Asia flight at the end of March on the first leg of a 7 week trip Arrived at night and walked to the arrivals area no other flights in but it was really just one big room split in 2 one side immigration the other baggage reclaim and customs all a bit crazy plus they seemed to want every other person to open up there bags for inspection. Departing to Sandakan was a lot better but this was due to the fact it was a different terminal at the other side of the airport very swift check in by MAS a few shops around and covered walk ways to the aircraft all in all very good. Returned back here 4 days later for a Air Asia flight to Bangkok other than this flight went from the terminal at the other side of the airport this took half an hour to figure out and no one not even Air Asia staff could tell you how to get from one to another there is no shuttle bus and it means a taxi out of the airport via the out skirts of the city taking around 15mins. Lots of flights delayed only room for one flight in departures so as a number of flights were delayed it was like a cattle market open sided holding area next to taxi rank was the place we had to sit as did 400 other people one small cafe next to the Air Asia office.
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Kota Kinabalu Airport customer review

Its like going back in a time machine entering BKI. Luggage is xrayed before check in. Check in was very quick. We were dropped by the minibus provided by the tour operator about an hour befor the flight. Had time for a cup of tea. There are about 5 shops airside. Only problem we had was 40 minutes sitting at the end of the runway waiting for the storm to pass before taking off.
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