"Airport Security very bad"
Daniel Tewdros (United Kingdom)
✅ Trip Verified | Airport Security very bad, was a big queue take as more than 1 hour to pass through, no speaking English shouting and screaming all the time with out no reason. They don't let us priorities to catch our flight and we miss our flights. Straight away they remove us from airport with out any help during to rescheduled our flight down stairs.
Experience At Airport | Departure Only |
Date Visit | August 2022 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Recommended | no |
"Horrible experience with security staff"
Marcin Skaza (Finland)
Not Verified | Horrible experience with security staff. I'm writing this because, sadly, I need to use this airport often, and each time I'm there, already with bad experiences, they still managing very well to climb on new levels of bad behavior towards me and other passengers. They just bark and yell on travelers. Word “please” does not exist in their vocabulary. If you try to talk to them, it only magnifies they bad attitude. My last adventure there was about pants belt, which was not a belt, it was part of pants attached there for good. It was impossible to take it off, and yet they were demanding it. Explaining, showing – pointless. Had to rip out whole thing, and ruined the cloth because of some lady having bad day. Cannot wait next visit there… avoid as long as it’s possible.
Experience At Airport | Departure Only |
Date Visit | June 2022 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"Workers from the airport without masks"
John Charles Riblanc (Spain)
Not Verified | Again a negative experience at this airport. Security is of a low level, there is a negligence on the part of the security body. The X-ray control is shameful to see how a policeman, without being well uniformed, rumbling in a chair says a lot about himself. Pressure to pass the trays with hardly any passengers. Workers from the airport without masks in this time with the Coronavirus Rising Up again. Today is 27/11/2021. First flight of the morning with LOT, horrible company too. Don't take except if you don't have other choice.
Experience At Airport | Departure Only |
Date Visit | November 2021 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"none of the staff were wearing their masks correctly"
G Keller (Switzerland)
✅ Trip Verified | Health and safety rules are very loosely followed. I was marked for a random check (the one where they check your hands for traces of explosives). The female security worker was not wearing her mask and I asked her to put it on before approaching me. Since then she was plain rude to me and barked orders. The two hand sanitizers that I could locate were empty. When I looked around practically none of the staff were wearing their masks correctly even though it was crowded.
Experience At Airport | Departure Only |
Date Visit | November 2021 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Airport Staff | 12345 |
Recommended | no |
"People do their job efficiently and quickly"
28 reviews H Janssen (Netherlands)
✅ Trip Verified | A newly build airport of a modern and clean design resembling sea waves. The terminal building is quite big and feels very spacious. Staff, security check, duty-free shopping are all great but also nothing out of the ordinary. People do their job efficiently and quickly. The terminal was also exceptionally clean. Boarding was quick and efficient. Only letdown is the crude design of the seats and not having much charging points.
Experience At Airport | Arrival and Departure |
Date Visit | September 2020 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Airport Shopping | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"Very bad experience!"
B Reif (Germany)
Not Verified | Very bad experience! Lack of any organization of security process (eg. what needs to be put in a tray separately and what not) and from airport staff. Had to go back with laptop and leave other belongings unattended. Security staff very rude, impolite and not able to communicate in English. And yes, I travel a lot and have seen many airports and security checks.
Experience At Airport | Departure Only |
Date Visit | December 2019 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Airport Staff | 12345 |
Recommended | no |
"Very bad experience"
C Kowalczyk (Poland)
✅ Trip Verified | Very bad experience. In the morning very large queue for security screening, but not all the security checkpoints were working. Lack of any queue organization from airport staff. Security staff very rude, all the time screaming on people. On arrival, extreme large queue to passport control, with 2 booths working and 3 or 4 remaining closed. Even travelling with an EU passport it took almost 30 minutes to pass the control. Polish border guard personnel very rude and incompetent. They don't even know with what documents you can travel, so they have to call and ask their supervisor if they can let a Polish citizen enter into Poland! I've heard them screaming and talking in very rude way to foerginers, just because the foreginers don't speak Polish, while the passport control personnel can't speak English. Currency exchange points - never ever exchange the money there! Exchange rates are very low, it's total rip off! Exchange your money in the city centre, you will get much better deal.
Experience At Airport | Arrival and Departure |
Date Visit | September 2019 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Airport Staff | 12345 |
Recommended | no |
"new form of torture"
L Stein (United Kingdom)
Not Verified | Absolutely terrible. It's a new form of torture. I am British and I am well-versed in the art of a good queue - Nope. Nope. Nope. Not the case in Gdańsk. Everything was lovely until we reached passport control. At this point, there was no lines exclusive to EU passport holders; Only 'All passports'. Okay, no big deal, right? I was wrong. Very wrong. It took us an hour and a half to get through passport control. I'm willing to bet that our entire flight's baggage had already made more miles on the carousel than our flight did overall. It was awful, and once we finally got through the sweaty, smelly and overall disgusting passport control, we finally got through to be greeted by the most ironic sign in history: Gdańsk - Voted 4th Best Airport in Europe. I've been to a lot of airports in my time, some no larger than a hangar with a small plane inside and I would argue this is 4th Worst Airport in the World. I haven't seen a passport line so slow since the Cold War. Absolute joke - I got through checkpoint Charlie in less time than this ridiculous nonsense! To anyone that works here, I apologise but tell passport control to fix their nonsense! Everyone in Europe has biometric passports these days - Why is there no biometric checkpoint? I get that there's a lot of travellers without these passports but every Polish citizen has one as far as I am aware? Absolute joke. I'd rather rub salt in a fresh wound and sit on a cactus than go to this airport again. I'd rather drive to Poland from the UK than go through this again. I'm just that unhappy with the experience I've faced here (and trust me, I've had many bad experiences when travelling. Usually in US airports but even they are more efficient than this horrid place). No disrespect to Gdańsk as a city - Love the place. Your airport is awful though.
Experience At Airport | Arrival Only |
Date Visit | July 2019 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"newer airport with flaws"
Ronald De Bree (United States)
I saw a sign that Gdansk Airport is rated 5th in the world. That's incorrect by any standard. The airport may be relatively new but its also too small. Many flights I embark on let you walk to the plane or get bussed which during the long winter is very uncomfortable. Security staff have always been very unpolite, as I read in some other reviews and waiting times can be very long. Compared with what it once was it's a small regional but mostly newer airport with flaws; mind you the old terminal is also still in use. Connections with downtown Gdynia and Gdansk are too infrequent. Still a taxi airport. Majority flights are budget so long check-in and security lines and for me, not near 5th - that's a bad joke
Experience At Airport | Arrival Only |
Date Visit | June 2019 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"security staff helped"
9 reviews Wlodzimierz Krutysza (United Kingdom)
✅ Trip Verified | Quite new and not busy airport. The most obstructed place is the security control. My departure flight soon so I was in hurry. The security staff helped me went in quickly, I even had enough time for a little shopping. Shop's staff was also helpful, leaded me to empty cash desk.
Experience At Airport | Departure Only |
Date Visit | January 2019 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Airport Staff | 12345 |
Recommended | yes |