Gdansk Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 18 reviews
6/10
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5/10

"WiFi quality has deteriorated badly"

(United Kingdom)

Trip Verified | WiFi quality over the years since the airport was rebuilt has deteriorated badly and during the constant changing of service providers has definitely reduced the ease of use of what is expected to be a free service. It turns out to be so poor and for 20 minutes access at a time, when the access let's you in. I now leave my devices switched off. It is annoying. Bad news Gdansk. Services to fee paying travellers must improve please, especially in the airport building which itself is an admirable building. Why make cheap WiFi in the lounge spoil the experience?
Experience At AirportDeparture Only
Date VisitSeptember 2018
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
2/10

"a big minus for the service"

(Germany)

Trip Verified | I never saw such a poor service to elderly people like here in Gdansk Airport. An old man with 83 years did not got permission for prior safety check after check in. They ask this old person to line up in the normal queue for about 40 min. The man almost collapsed. Even after I ask the lady who checked the boarding card she refused to help the man. It’s a big minus for the service.
Experience At AirportDeparture Only
Date VisitApril 2018
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
no
10/10

"efficiently organized"

(Hungary)

Trip Verified | Small and maybe because of that, everything was efficiently organized. Security staff at the gates polite but strict. Cleanliness of all public areas is above lots of airports.
Experience At AirportArrival and Departure
Date VisitApril 2017
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

"modern, clean efficient airport"

(United Kingdom)

A modern, clean efficient airport that puts others to shame (Luton take note). Seamless arrival, fast retrieval of luggage and the only tiny criticism would be that the taxi rank wasn't that well signposted. Departure was the same- speedy check in, Security very quick but very thorough. Spotless large departure area. Plenty of seating with great views of the runway. If required free 15 minutes WI-Fi which was a bit mean but better than nothing. This is a new terminal but Wizz Air still departs from the old original gates which are a bit dreary in comparison but still no big deal. Wish though they used the air bridges as boarding in the snow was not much fun. A very good airport.
Experience At AirportArrival and Departure
Date VisitDecember 2015
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

Gdansk Airport customer review

(Germany)

Have been flying in and out here on Air Berlin from and to Berlin Tegel and I was very impressed by this small but very modern Terminal. Big Check-In Area good connection to the city center either by bus or taxi and fast luggage dispatch. After the security checks there are different cafes restaurants and a duty free shops to bridge the time till your flight. There's also Wi-Fi availability in the security area.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Gdansk Airport customer review

(United Kingdom)

Very impressed with new terminal having used the old terminal a few years ago. No queue for passport control on arrival all lanes open was through in a couple of minutes. On departure security was quick terminal building very pleasant not many shops or places to eat but it is still a regional airport. Look forward to passing through again.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Gdansk Airport customer review

(Australia)

Arrived into old terminal which appears to be for LCC airlines now. Distinctive new girder and glass new terminal. Easy check in quick and friendly security. Several shops and a pricey cafe airside. Used air bridge.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
7/10

Gdansk Airport customer review

(Malaysia)

I departed from Gdansk airport in June 2012. The departure wing is new (arrival is still old). On the land side only two places to eat no main meals. At Coffee Corner the staff ranged from ok to rude they seemed to disappear into the back room very often. My check-in at Wizz Air was fast since I had already done web check-in. Security check queue was long but fast - now there are 6 lanes I think. The usual check everything including taking of your belt. Airside one restaurant expensive (to be expected) but quite fast service. Departure gate was changed at the last minute which annoyed some people. No aerobridge we all walked to the plane. Fortunately whether was OK.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
1/10

Gdansk Airport customer review

A very small regional type airport trying unsuccessfully to perform the role of an international airport. On arrival there is a very small check in area totally inadequate when more than one flight is being checked in at the same time as happens every Sunday morning when Wizz air flights to London Luton and Liverpool are being checked in together along with a flight to somewhere in Scandinavia. Having checked in you must then go upstairs and join the Queue to pass through Security. Once again this is totally inadequate there is only one body scanner for everyone to pass through and because the security people insist on you removing your belt and shoes this can take an age when more than one flight is leaving at the same time from the 2 gates beyond ! Once through Security you will find yourself in a small departure area again totally inadequate for the amount of people waiting there to go onto 2 different flights. In the Winter it is at best unbearable. In the Summer it's horrendous as the sun penetrates the glass and the temperature exceeds 40 degrees with no air! In this waiting area there is a small expensive duty free shop and a very small cafe bar. The seating area is once again inadequate.
no
3/10

Gdansk Airport customer review

A nice simple no frills airport I returned to London Heathrow via openhagen so used the International side for departures. Fast security small area after security with a small but adequate business lounge. Free wifi comfortable seat drinks and nibbles freely available.
no
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