Douglas–Charles Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 2 reviews
2/10
No Skytrax Rating
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1/10

"No one would help us"

(United States)

Trip Verified | We were traveling to Belize for vacation and we ended up missing our flight even though we were at the airport 3.5 hours before our flight with a parking ticket as proof. The international line had no ending point with people jumping line, unable to do pre-flight check in, and we told multiple airport employees we were going to miss our flight to Belize after we saw multiple people get pulled from the line and given help to get on their flight to the Dominican Republic that morning. No one would help us and the airport nor airline which was American Airlines will take responsibility for their part in us missing our flight. I will fly out of Knoxville from now on and so will my husband and he flies weekly.
Experience At AirportArrival and Departure
Date VisitJune 2021
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"not a great experience"

(Germany)

Not Verified | Dominica Airport has several names, Douglas Charles, Melville Hall. The closest town is Marigot. The captial, Roseau, is actually on the other side of the island, Minibusses take appx. two hours for the distance - make sure to exit Minibusses outside of the airport premises to avoid an extra 15 EC p.P. fee. There is really not a lot going on at Dominica Airport: The check in hall features a total of 4 counters. Apart from a bar, there are no other amenities outside of the security area. Inside of the security area, there is appx. 50 seats, a small shop with local products, and another small duty-free shop. Customs and security procedures are quite cumbersome. Please note, that during security screening, all products with a flammable-warning are seized, despite any size limitations - with a smug remark that, of course, nothing flammable could be allowed into the cabin. The waiting area is climatized, but thats it. Outside, there is a small car rental. Free Wifi is available close to the door to the security area and inside, the provider is Digicel, without a password. Free Wifi is also in the bar next to the check in counters. All-in-all, Dominica Airport is not a great experience.
Experience At AirportArrival and Departure
Date VisitFebruary 2020
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
no