Dar Es Salaam Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 31 reviews
3/10
No Skytrax Rating
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3/10

Dar Es Salaam Airport customer review

My flight was at 21.20 on a Friday night. It was very busy and if you are travelling at this time leave at least 2 hours to get to your gate. I have got through to the departure gate in 30 minutes on previous.
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3/10

Dar Es Salaam Airport customer review

An airport with very basic facilities. Arrival was smooth: I waited for around 15 min for immigration clearance and 10 min for customs clearance (which was ok). In front of visa counter I saw crowds of passengers applying for visa (fortunately I did not need a visa) so if you are flying with a wide-body aircraft and you need a visa it pays to disembark as early as possible so you could proceed to visa counter quickly. The taxi stand outside arrival hall claimed to offer 'govt-regulated' fares to different parts of the city but the list could be ignored as it is pricey. Bargain with drivers. There was an exchange shop at the far end of the arrival hall which offered a relatively better exchange rate - Very similar to the rate in city so if one needs to buy some TZS that's a better option. Departure was more chaotic with the main problem being a lack of any flight information display. You just do not know which lounge is for which flight. There are a few shops in departure lounges but not impressive in particular.
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3/10

Dar Es Salaam Airport customer review

There are some bars and restaurants 5 mins from the airport that are not expensive on the main road. I had to travel in rush hour it pays to get to the airport early in rush hour but you can not enter the airport before your check in time. I agree the traffic is very bad in rush hour. There is not much to keep you entertained out side the airport so there is no point getting there to early.
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2/10

Dar Es Salaam Airport customer review

The airport is one challenge but the traffic volume to reach the airport is incredible. Allow lots of extra time to reach the airport from the city especially during the morning and evening rush times.
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3/10

Dar Es Salaam Airport customer review

If you can book your seat at the front of the plane when you arrive it helps if you have to purchase your visa in Dar Es Salaam as it a bit of a scramble. Passport control and collecting luggage was no problem. Do not put too many clothes on when you leave as the air conditioning seems not to work - they were installing new system when I was coming through the airport.
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2/10

Dar Es Salaam Airport customer review

Dar airport was probably very nice when it first opened however after decades of neglect by the airports authority it is not surprise that it is looking shabby unkempt. The airport is slow but get used to it nobody rushes in Dar. The business class lounge (soon to be rebuilt but not in a hurry!) is appalling in comparison to other airports it's got free drinks and snacks and if you are lucky you may get a seat. On the flip side of this you have the fact that if you are arriving its the gateway to one of the most beautiful and friendliest countries in the world. Look past Dar airport!
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1/10

Dar Es Salaam Airport customer review

Dar must have the slowest system of processing people on arrival in the world. The queues snake up the stairs as the single kiosk attempts to deal with it all. So when you reach the bottom of the stairs you have about an hour to go. Once you get to the kiosk they take a computerised mug shot of you then you just hang around for another half an hour while that gets in the system. The whole airport needs levelling and rebuilding.
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2/10

Dar Es Salaam Airport customer review

Domestic terminal is great fun. You hang about with the pilots and other passengers etc watching the flights come and go. When it's your turn you walk to the single prop climb aboard and follow the progress of the flight with your map and the GPS on the flight deck! The international terminal (built to replace the old domestic terminal) is a mess. Sweaty (aircon doesn't work) poor value shops and inefficient - a real third world job.
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Dar Es Salaam Airport customer review

I have used this airport many times since 1974. In the 70s the terminal building looked like a shabby rural bus station but the building that was then erected is nice and also architecturally beautiful from inside. Decent shops. Two lounges which are small but nice and -particularly important - cool. The rest of the building is hot and humid and the a/c in the departure hall is hardly working. The toilets can also be cumbersome since water is frequently lacking.
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Dar Es Salaam Airport customer review

I was suprised when going through this airport. I had purchased my visa in London before leaving. There was a small queue for non Tanzanian passport holders but a Tanzanian immigration officer said I could go through the Tanzanian passport desk. I was through in a couple of minutes. My bag was ready for collection.It was the fastest I have ever been through an airport. The only down side was the price of cigarettes in the duty free shop on leaving. They where double the price if you had bought from a supermarket in Dar Es Sallam.
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