It is hard to believe that this airport is a new design - a new design should be better than what has gone before not worse. The worst aspect of it for me was the 50 metres my elderly mother had to walk in the icy wind from the only drop-off point to reach the terminal (200 metres to International Arrivals). There is neither roof nor windbreak. Wheel chairs are available only once you reach the terminal. Have a look at Auckland: out of the car/taxi/bus - into the terminal; Singapore Wellington and thousands of others including the old Christchurch airport the same. What genius designed this in Christchurch? The regional terminal is a zoo with grossly inadequate facilities - especially seating - to service the volume of passengers. The old airport used to be pretty good - perhaps a bit of a mess in terms of design but it had a lot of character and history behind it. The new(ish) International Lounge area is also good with lots of glass and natural light and good passenger facilities. The recently completed airport is a windowless concrete block totally focused on commercialism.