A good effort to facilitate passengers and advance tourist industry but efforts occasionally are not enough. Nobody knows what and where endless bureaucracy and delays in everything. Big surprise: on the way back to Athens August 25th 2008 departure 02:45 we had to do the check in with only 2 desks open for 250 passengers while the man on the desk was disappearing every 2 minutes or 3 to talk with colleagues and fool around. The flight was delayed because most of the passengers had not done the check in although been there 3 hours before. No duty free shop was open for travellers to spend their money. Overall impression: decent infrastructure average to law quality services.