✅ Trip Verified
| Very likely one of the worst airports in Western Europe. Drop off: one lane road. Cars stopped at roundabouts. After decades of restructure and renovation, all planes still accessed by bus or walking, no sky bridge. No priority bus for business travellers who often end up boarding the plane after economy travellers (exception is for Emirates Business to Dubai - possibly due to higher traffic). So you pay for priority boarding and you end up boarding last if you're on the wrong side of the bus. The business lounge, 'Marconi' has highly processed food except possibly prosciutto. Staff are often busy in conversing among themselves, noise level is high. No work area. No international magazines. Pathetic little round tables amidst a high traffic area. Desktop computers require byzantine sign in protocol. No small, cold bottled water airside in the non-Schengen (eg flying to UK). There are huge bottles in the bar-restaurant fridges usually lukewarm, elsewhere, bottles of Panna or San Pellegrino are hidden in cylinders at room temperature at the duty free shop right after passport control. Rarely - even in summer - are they ever cold. And each small bottle costs about 1.20. That same bottle of San Pellegrino in Boots Heathrow airport costs less - 1.09 pounds, even though it's imported. The most disgraceful, disgusting, filthy bathrooms I've ever seen anywhere - W Europe, Africa, Asia airports combined. And no hot water in faucets. In March 2018, I had to go to the police at the passports check area to ask if the bathroom attendant could be sent to clean - no airport staff is responsible for this, apparently. And no one showed up. Customs/passport Non Schengen: woefully inadequate space. Inept signage. Currently there's a sign that says EU passports, and non EU. Italians with ID cards are clueless and stop in the EU line which now has passport scanners. But there are no scanners for ID cards. No one had the big idea of writing a sign saying don't use scanners if you are travelling with an EU ID and no passport. So everything stops. Baggage handling - no priority for business travellers on most flights (exception was for an Emirates flight I took from Dubai earlier this year). You leave the airport (all arrivals), pass a homeless woman sleeping on the floor in front of a display window with a Lamborghini and alight at a sidewalk that is one big smoking room. You can't avoid it. No one imposes smoking bans. And this is an area that has a cement roof overhanging so the smoke stays trapped. Yes, there is a smoking area guess where? Right next to the taxi stands. So you cannot avoid smoke inhalation if you want a taxi, even though people smoke everywhere. This is, of course, in addition to carbon monoxide from the passing cars. Taxis require an interminable wait in the second hand smoke. At JFK (not my favorite airport) they can still manage to have 4-5 taxis line up and pick up passengers simultaneously. In Bologna, it's a surprise that a plane lands after 11 p.m. or during a holiday - no taxis or a long long wait. They think they've solved the problem: sky train which if all proceeds will be ready in 2020. It will stop in Bologna main rail station where there's another taxi rank. Guess what? No taxis there, either on weekends, after 11 p.m.