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| Generally a good airport, I have never had any issues from checking in to departure during my multiple visits. You need to have a printout of your itinerary to make it into the building (Indian citizens, like me, are used to this). You can pull up the itinerary on your smart phone too. Lounge area is good, so are the restaurants. Amenities are satisfactory, washrooms are reasonably clean. Immigration is fairly simple (again, from an Indian citizen's perspective). It helps to know Kannada to get by as most staff speak in Kannada. Security personnel are from the Central Industrial Security Force, so they only speak in Hindi. However, speaking in English can also get you through all the processes too. The biggest disappointment is the wifi (very sad because Bengaluru is touted as the IT city). Wifi can only be availed via a process where the system sends a one-time passcode (OTP) for authentication. This is a big issue if you have a phone with an international SIM card in it. The 'regular' process of logging in does not work, and this is revealed deep in the FAQs. You actually need to go to the airport helpdesk in the waiting lounge to get assistance to get the connection. I got the complimentary 45 minutes of free wifi and left the helpdesk with instructions to avail the paid wifi after my 45 minutes expired. However, I was unable to buy wifi, again due to the OTP issue and there is no helpdesk in the departure gates area. Wifi is something you just take for granted in major international airports, so Bengaluru really needs to get its act together and find a way around the OTP nightmare! So on my next visit, I will seek assistance at the helpdesk to just buy wifi, skipping the 45 minutes of free time. Cabs are available right outside the building, but they are the expensive ones (KSTDC). If you have an Uber or Ola app in your phone, and roaming data (assuming you have an international SIM like me), pickup stations for both these rideshares are a short walk away. If you have used Uber in the US, I am told that the same app will work in Bengaluru. If you reside outside India, make sure to have an active international roaming plan with a decent amount of data, just about everything in India requires OTP authentication. Safe travels and enjoy Bengaluru!