"You get what you pay for"
Mark Patricola (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Newark to Reykjavik |
Date Flown | February 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"A horrible experience!"
C Staumer (Germany)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Amsterdam to Miami via Reykjavík |
Date Flown | February 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"everything about this airline was quite awful"
B Mitchell (France)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Paris to Toronto |
Date Flown | February 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"can't cross your legs"
Renato Sampaio (United States)
Aircraft | A340 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Reykjavik to Los Angeles |
Date Flown | February 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"appalling attitude and service"
Marcus Forsey (United Kingdom)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | London Gatwick to Keflavik |
Date Flown | February 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"found the experience value for money"
1 reviews G Read (Canada)
Aircraft | A321 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Montreal to Dublin via Keflavik |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"food good, seats comfortable"
Aimee Holmes (Canada)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Toronto to Paris via Reykjavik |
Date Flown | February 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"customer service is atrocious"
Tim Geiser (United States)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Los Angeles to Reykjavik |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Do not fly this airline"
R Morrison (United States)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Newark to Berlin via Keflavík |
Date Flown | February 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"worst airline I have ever traveled with"
B Jansen (Germany)
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Keflavik to Dublin |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"just have delays upon delays"
Chirag Patel (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Gatwick to San Francisco via Keflavik |
Date Flown | February 2018 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"poorest customer service I have had"
M Lee (United States)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Toronto to Frankfurt via Keflavik |
Date Flown | December 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Terrible airline company"
David Bertet (Canada)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Paris to Montreal via Reykjavik |
Date Flown | February 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"flights were on time"
N Yaveloch (Canada)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Amsterdam to Toronto via Keflavik |
Date Flown | November 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"horrible customer service"
E Norler (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | San Francisco to Frankfurt |
Date Flown | February 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"never fly this airline again"
H Sheane (United States)
Aircraft | A330 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Amsterdam to Los Angeles via Keflavik |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Do not travel with WOW air"
Eric Gracey (Canada)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Toronto to Brussels via Keflavik |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Newish planes. Luggage arrived"
D Levy (Israel)
Aircraft | A320/A321 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Tel Aviv to Chicago via Reykjavík |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
30th January 2018 : WOW air response
WOW air does not respond to comments
"Worst airline I have ever flown"
J Hanson (United States)
Type Of Traveller | Family Leisure |
Seat Type | Business Class |
Route | Keflavik to Boston |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
30th January 2018 : WOW air response
WOW air does not respond to comments
"Stay clear of this company"
E Miller (United Kingdom)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Miami to Gatwick via Keflavik |
Date Flown | January 2018 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
30th January 2018 : WOW air response
WOW air does not respond to comments
"connecting flight was canceled"
C Reese (United States)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Miami to Keflavik |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
30th January 2018 : WOW air response
WOW air does not respond to comments
"not be the airline I'll fly with"
V Sarinor (Canada)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Toronto to Berlin via Reykjavik |
Date Flown | November 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
30th January 2018 : WOW air response
WOW air does not respond to comments
"the worst flight experience"
G Lerman (Netherlands)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Baltimore to Amsterdam via Reykjavik |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
30th January 2018 : WOW air response
WOW air does not respond to comments
"flights were very late"
Bart Milburn (United States)
Aircraft | A321 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Pittsburgh to Keflavik |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
21st January 2018 : WOW air response
WOW air does not respond to comments
"company is just a real nightmare"
Chloe Pontreau (France)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Paris to Chicago via Rekjavik |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"never fly with them again"
C Horley (United States)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Reykjavik to Boston |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"This airline is a joke"
Scott Petty (United States)
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Baltimore to Gatwick via Keflavik |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"I will never fly them again"
C Tassena (United States)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Reykjavik to Newark |
Date Flown | December 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"do not get what you pay for"
K Stean (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Berlin to New York via Keflavik |
Date Flown | December 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"Very poor online systems"
B Weisson (United Kingdom)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Gatwick to Miami via Keflavik |
Date Flown | January 2018 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"the price isn't even competitive"
N Jepsen (Denmark)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Toronto Pearson to Copenhagen via Keflavik |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"very, very uncomfortable"
S Stewart (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Los Angeles to Keflavik and Amsterdam |
Date Flown | December 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"never again with WOW"
A Lassom (Sweden)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Baltimore Washington to Stockholm via Keflavik |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
avoid this airline"
E Theale (Spain)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Baltimore to Reykjavik |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"my wife’s luggage was missing"
E Marron (United States)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Pittsburgh to Frankfurt via Keflavik |
Date Flown | December 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"they do not offer free food"
P Balesca (United States)
Type Of Traveller | Family Leisure |
Seat Type | Premium Economy |
Route | Los Angeles to Keflavik |
Date Flown | December 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"cancel under the 24 hour rule"
G Cort (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Baltimore to Barcelona via Keflavik |
Date Flown | November 2017 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"It is absolutely horrendous"
C Hadden (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | San Francisco to Amsterdam via Keflavik |
Date Flown | December 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"Absolutely terrible experience"
Feras Al-Basha (Canada)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Montréal to Berlin via Keflavik |
Date Flown | December 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"such a poor customer service"
J Naline (Belgium)
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Newark to Paris via Keflavik |
Date Flown | December 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"Never again will I fly with them"
Ithai Diakov (Germany)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Newark to Berlin via Keflavik |
Date Flown | December 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"I would never fly with WOW air"
Rakib Hossain (United Kingdom)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Keflavik to Gatwick |
Date Flown | December 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"offloaded me with no reasoning"
J Barden (Germany)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Toronto to Frankfurt via Keflavik |
Date Flown | November 2017 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"Customer service was horrendous"
H King (United Kingdom)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | London Gatwick to Keflavík |
Date Flown | December 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"They were positively clueless!"
H King (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Chicago to Frankfurt via Keflavík |
Date Flown | December 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"they decided to cancel my ticket"
A Sycheva (Canada)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Dublin to Toronto via Reykjavik |
Date Flown | December 2017 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"you can't beat the price"
V Andrews (Germany)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Berlin to Miami via Reikjavik |
Date Flown | November 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
21st January 2018 : WOW air response
WOW air does not respond to comments
"getting worse and worse"
M Allen (United Kingdom)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | London to Baltimore via Keflavik |
Date Flown | November 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"I’ll personally stay away"
B Allen (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Los Angeles to Keflavik |
Date Flown | November 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"I'll stay away from WOW"
V Roosin (United States)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | San Francisco to Reykjavik |
Date Flown | November 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"attendants are helpful and friendly"
A Madij (Iran)
Aircraft | A321 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Keflavik to Copenhagen |
Date Flown | November 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
21st January 2018 : WOW air response
WOW air does not respond to comments
"The most dishonest company"
Marcelo Gallegos (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | San Francisco to Gatwick via Keflavik |
Date Flown | December 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
21st January 2018 : WOW air response
WOW air does not respond to comments
"I followed all of the rules"
Gwen Turner (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Baltimore to Copenhagen via Keflavík |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
21st January 2018 : WOW air response
WOW air does not respond to comments
"cancelled by technical reasons"
V Roobin (United States)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | San Francisco to Reykjavik |
Date Flown | November 2017 |
Value For Money | 12345 |
Recommended | no |
21st November 2017 : WOW air response
WOW air does not respond to comments
"no effort of trying to help me"
L Carter (Canada)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Montreal to Reykjavik |
Date Flown | November 2017 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st November 2017 : WOW air response
WOW air does not respond to comments
"never flying them again"
M Deane (Canada)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Toronto to London via Keflavik |
Date Flown | November 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
21st November 2017 : WOW air response
WOW air does not respond to comments
"Will never fly WOW again"
Nancy Wilson (United States)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Keflavik to Boston |
Date Flown | November 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st November 2017 : WOW air response
WOW air does not respond to comments
"experience indicates a lack of protocol"
Andrew Wegner (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Keflavik to Chicago O'Hare |
Date Flown | November 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st November 2017 : WOW air response
WOW air does not respond to comments
"ended up having a cancelled flight"
Jarel Thompson (United States)
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Keflavik to Chicago |
Date Flown | November 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st November 2017 : WOW air response
WOW air does not respond to comments
"poor quality of services and amenities"
H Staedler (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | San Francisco to Berlin via Keflavik |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st November 2017 : WOW air response
WOW air does not respond to comments
"We were really disappointed"
A Velke (Germany)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Frankfurt to Reykjavik |
Date Flown | November 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st November 2017 : WOW air response
WOW air does not respond to comments
"really good experience"
C Christie (Canada)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Montreal to Berlin via Keflavik |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
21st November 2017 : WOW air response
WOW air does not respond to comments
"airline denies any responsibility"
S Harrison (Canada)
Aircraft | A321 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Berlin (SXF) to Toronto via Keflavik |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
21st November 2017 : WOW air response
WOW air does not respond to comments
"avoid them at all cost"
E Cheranov (Canada)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | San Francisco to Amsterdam via Reykjavík |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
21st November 2017 : WOW air response
WOW air does not respond to comments
"handled with the utmost efficiency"
75 reviews David Robson (United Kingdom)
Aircraft | A321 & A330 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | London Gatwick to Miami via Keflavik |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
21st November 2017 : WOW air response
WOW air does not respond to comments
"canceled my flight from Paris"
M Manley (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Boston to Paris |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
25th October 2017 : WOW air response
WOW air does not respond to comments
"has collected its last dollar from me"
C Thomas (United States)
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | Amsterdam to Los Angeles via Reykjavik |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
25th October 2017 : WOW air response
WOW air does not respond to comments
"What kind of customer service is that?"
M Jackson (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Paris CDG to Baltimore via Reykjavik |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
25th October 2017 : WOW air response
WOW air does not respond to comments
"Absolute nightmare"
S Foster (Germany)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Brussels to Reykjavik |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"airline is terrifyingly negligent"
Sheridan Thompson (Canada)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Keflavik to Toronto |
Date Flown | August 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"stay away from this airline"
K Granat (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Chicago to Reykjavik |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"seats were comfortable"
1 reviews J Lake (United States)
Aircraft | A330 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Los Angeles to Berlin via Keflavik |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"should not be allowed to operate"
W Daws (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Chicago to Bristol via Keflavik |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"the flight was overbooked"
C Johnson (Canada)
Aircraft | A321 |
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | Toronto to Bristol via Iceland |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"absolutely horrible airline"
R Taleno (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Reykjavik to Pittsburgh |
Date Flown | August 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"incompetent and unprepared"
N Adams (United States)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Paris CDG to Los Angeles |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"planes are new and the staff are friendly"
T Saunders (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Berlin to Newark via Iceland |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Horrible customer service"
G Valenin (United States)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Baltimore Washington to Keflavik |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"expensive lesson in never sacrificing quality"
A Nostrand (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | San Francisco to Tel Aviv via Keflavik |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Worst customer service I've ever experienced"
L Graham (United States)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | San Francisco to Reykjavik |
Date Flown | January 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"never had such unfriendly staff"
Gudrun Roy (Germany)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Frankfurt to San Francisco via Keflavik |
Date Flown | October 2017 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"wasted thousands of dollars"
Dante Penman (Canada)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Montreal to Gatwick via Keflavik |
Date Flown | June 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"the worst I've experienced"
1 reviews James Sawyer (United Kingdom)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Gatwick to Boston via Keflavik |
Date Flown | August 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"worst airline I have ever flown"
M Salinas (United States)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Chicago to Frankfurt via Reykjavik |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Probably the worst airline ever"
B Sudler (United States)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Baltimore to Keflavik |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"the worst airline I have ever flown"
Dennis Johnston (United States)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Paris to Chicago via Keflavik |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"it was totally worth it"
P Dramer (United States)
Aircraft | A330 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Los Angeles to Keflavik |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"worst airline I ever came across"
Khalil Soule (Canada)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Toronto to Paris via Keflavik |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Horrible customer service"
A Coren (Canada)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Paris to Toronto via Keflavik |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"seats were cramped"
K Jones (Canada)
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Montreal to Stockholm via Keflavik |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"This team is not professional"
S Geoghan (United States)
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Boston to Gatwick via Keflavik |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"modern-looking purple décor"
N Huang (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Berlin to Boston via Keflavik |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"lack of service is friendly"
Henrik Sorensen (Denmark)
Type Of Traveller | Business |
Seat Type | Premium Economy |
Route | Miami to Copenhagen via Reykavik |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"worst airline I have ever flown"
J Balsen (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Washington to Amsterdam via Keflavik |
Date Flown | August 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"reviews are 100% correct"
K Smart (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | San Francisco to Amsterdam via Keflavik |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"great way to travel cheaply"
B Weares (United States)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Paris to Keflavik |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"given a flight 3 days later"
Mandy Veillette (Canada)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Montreal to Paris via Keflavik |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"staff were so unfriendly and rude"
J Taubert (Austria)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Reykjavik to Düsseldorf |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"the crew were very friendly and helpful"
B Irving (United Kingdom)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | London Gatwick to Keflavik |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"worst flight we ever had"
J Brueven (United Kingdom)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Miami to Bristol via Keflavik |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |