Thomas Cook Airlines

We flew on Airbus 321 there were holes in the wall panels and the leg room was awful the crew were very good though. The James Martin meal was ok if you like that sort of thing. Would we fly with them again - no definitely not. We have always used Thomson's before and their standard is 100% better and you get in flight entertainment too.

Flew 3 May from Belfast to Lanzarote and Lanzarote to Belfast 10 May. Was informed there would be in flight entertainment for kids don't know where they got that info from as there was no entertainment to keep a 4 year old child amused for over 4 hours. Was given the very back seats on the plane so asked if I could move a few rows forward where there was seats open with exact same leg room was informed I could move for 10 euros per person. Plane is very small inside no legroom and passageway is very tight. Interior is terrible and seats were stained and dirty. My seat could not even recline but staff were not interested they are there to sell as much food beverage and gifts as possible to passengers. Planes need upgrading. Pilot spoke twice during flight.