✅ Trip Verified
| We boarded the aircraft having presumed precautions were taken to ensure passengers were safe. The airline supposedly required us to present a negative coronavirus test prior to boarding, even though we overheard some people aboard the plane telling one another that their test results have yet to be emailed to them. The flight attendants proceeded to converse with people who didn't speak Arabic by yelling the same word louder hoping this would either spontaneously activate some onboard speech translator (in which case Kudos to MEA for pioneering this technology!) or scare the passengers into learning Arabic on the fly. We arrived to the airport and stood by the luggage claim for 45 minutes before a MEA representative told us, after being vehemently prompted, that our luggage was still in Frankfurt. Another representative told us that this delay in luggage delivery has been consistent for about a week, which brings into question the airline's integrity and commitment to passenger convenience. Perhaps the masterminds of customer care at MEA could have emailed us in advance to apprise us of this considerable inconvenience, but they have elected to offer us an authentic Lebanese experience which could have only been enhanced further by the presence of diligently dug potholes at the airport landing strip. After having jostled our way to a service desk to request help with our luggage, we were told we would be contacted within 24 hours and were presented with a document stating the following (verbatim) "THIS REPORT DOES NOT INVOLVE ANY ACKNOWLEDGEMENT OF LIABILITY". Thank you for headaches, MEA.