Mahan Air

Business class on one hour flight to Tehran. Check in and boarding organized. The flight was via Airbus A310 with clean interior. Full hot meal was served which I consider unusual for such a short flight. The cabin crew were friendly and around to assist passengers. I found the business class fare rather low and I probably will use them again.

Flew on a very large A340-600 in business class. The check-in was organized and the fast track provided was helpful in bypassing the very long immigration/security lines. They used the Thai Airways lounge which was fantastic. Boarding was via a bus and despite the airlines effort was not too comfortable. I found the flight attendants to be attentive and polite. Plenty of food and non-alcoholic drinks and natural juices. The on board lounge was a nice experience and I enjoyed the Iranian treats. The business class seat was full flat with mattress and a nice blanket which improved the sleep quality when compared with other aircraft I have flown. A nice snack before our early morning arrival into Tehran. Overall a pleasant flight.

Outbound 11 March Dubai to Tehran and return on 13 March. I always select Mahan for my Dubai - Tehran trips. Its a budget airline but the food service and staff hospitality are on par with any top airlines of the world. Seats are comfortable enough leg room delicious food. Very smooth take off and landing.

Tehran - Ankara - Tehran just for $148. The aircraft was a new Airbus 300. Excellent flight experience friendly cabin crew and of course good food! Would recommend Mahan Air.

Flew domestic Mehrabad - Mashhad - Mehrabad a few weeks ago. The lounge at THR is professional and maintained served and supplied with food and beverages. Food was served even in economy on a short flight and it was good according to time of the day. Service next to none really!

Flew with them in both international business (BKK-IKA-BKK) and domestic business and economy (THR- MHD-THR) and was extremely pleased with everything. Seats (same as Lufthansa's long haul) food (excellent choice of both Iranian and international food 4-5 courses in business) and service by attentive flight attendants. Special credit goes to their business class lounges in both Tehran airport - full service and food/beverages free wifi etc. I was also told they are now installing flat beds in the business class which will be excellent!

Tehran Iran to Almaty Kazakhstan on a relatively clean Airbus A310. The flight was delayed due to airport closure in Almaty nevertheless the lounge at IKA was well equipped. Onboard the food was superb and the crew were very polite and friendly. IFE definitely needs improvement. The inflight magazine was more like a classifieds section out of a newspaper with full pages of advertisements and not enough reading material. All in all it was a very good experience.

IKA-PVG business class. Check-in fast and efficient. Flight attendants friendly. Two choices of food for each course with plenty of hot and cold drinks. Breakfast served before arrival at Shanghai. Transferred to terminal by bus my luggage was the last one on carrousel - obviously no priority for business class pax.

THR-DXB. Airbus 300-600 flying regularly and without delay airport services good with nice hospitality. Onboard cabin was clean good quality food beverages and hospitality professionals in the service of passengers. Airplane toilets were clean and tidy. No inflight entertainment which was frustrating and boring.

B'ham to Amritsar return. The flight was on time. Flight crew were friendly and there was a good level of inflight service in terms of meals however the food was not of a very high quality. We did get some vouchers for food when we stopped over in Tehran both times and I was surprised at the amount of food you get with these vouchers. There is no inflight entertainment apart from a screen showing the flight map. B'ham to Tehran does stop for refuelling in Germany but the flight I was on stopped in Turkey. The stopover in Tehran is way too long : 3-4 hours just seems far to long. You get new boarding passes in Tehran and this leads to confusion as you end up sitting all over the plane. There is no point in families getting seating together in B'ham or Amritsar becasue when you get to Tehran they just do not care. What Mahan Air lacks is basic customer care and they really need to consider decent inflight entertainment.