Luxair

How come that every time I call Luxair Information (for landing times or other information) I first get a message asking me to hold for about 4 to 5 minutes (far too long) and then I get a ringing tone but nobody picks up!!! I just hung up after waiting or about 10 minutes without an answer. Looking after your call-desk would enhance the professional image of your company. I must admit that I'm dreading to call you by now as I never get the information I need anyway.

How come that every time I call Luxair Information (for landing times or other information) I first get a message asking me to hold for about 4 to 5 minutes (far too long) and then I get a ringing tone but nobody picks up!!! I just hung up after waiting or about 10 minutes without an answer. Looking after your call-desk would enhance the professional image of your company. I must admit that I'm dreading to call you by now as I never get the information I need anyway.