Lao Airlines

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 70 reviews
8/10
No Skytrax Rating
Filter Reviews by :
Show
10/10

Lao Airlines customer review

(United Kingdom)

Flew Bangkok to Luang Prabang on 17th March. Flight on time clean new plane charming crew and decent snack on what was a short journey. All in all a very good experience.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Lao Airlines customer review

(Canada)

Chiang Mai to Luang Prabang and a later flight on to Siem Reap. Both flights with great check in and on time. Tidy ATR planes with competent staff. Snacks on both flights and beer on one leg very adequate for a short flight. Great little airline.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
7/10

Lao Airlines customer review

(Switzerland)

Luang Prabang to Bangkok on board ATR72. After swift and efficient check-in the flight took off a couple of minutes early. Seat comfort was ok for so short a flight. FA were attentive and polite. A small breakfast in a cardboard box was offered consisting of a small sandwich fruit salad and drinks. All in all a decent flight experience.
Seat TypeEconomy Class
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
10/10

Lao Airlines customer review

(Switzerland)

VTE-LPQ-VTE on 9/7/13 and 10/7/13. Booked inbound flight was cancelled due to few passengers immediately got an e-mail notification and rebooking was easily done by phone staff was very helpful. A320 seemed well maintained clean cabin safety procedures were done correctly. On time flights even a little bit earlier. Easy internet booking e-ticketing.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Lao Airlines customer review

(Ireland)

From Vientiane to Bangkok. Aircraft was a new Airbus A320. The fare was good the check in smooth the service was excellent and a tasty fresh snack was served. The flight departed on time. Overall an excellent experience with a small but good quality airline.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Lao Airlines customer review

(Germany)

Luang Prabang - Hanoi May 4th and very pleased with their service. The planes are clean flight attendants pleasant and provide a nice service. Their fares are cheaper than those of Vietnam Airlines or Bangkok Airways but their product is the same or even better.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Lao Airlines customer review

(New Zealand)

Flew on several Lao Airlines flights recently and have nothing but praise for them. Clean new aircraft on time departures and arrivals and friendly cabin crew. Even got food and drinks!
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Lao Airlines customer review

(United States)

Flew from Pakse to Luang Prabang in February 2013. Flight was on time with a snack provided. Friendly FAs and spotless cabin on an ATR72. Interesting mountain views as we approached L.P. Small but service superior to that of major airlines. Flying used to be like this.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Lao Airlines customer review

(United Kingdom)

Luang Prabang to Vientiane in a brand new Airbus with a spotlessly clean and bright cabin! Typically friendly Lao cabin crew were always attentive. Spot on punctual.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Lao Airlines customer review

(Vietnam)

HAN-LPQ and return. Punctual departure arrival and efficiency on the ground. One of the world's best beers and a snack for free on a one hour flight. Spotless ATR 72 both ways and friendly staff. The background music during flight was however a wretched and annoying intrusion. 8 instead of 10 specifically because of the music.
Seat TypeEconomy Class
Value For Money 12345
yes